Samsung NQ70M7770DG User Manual page 81

Problem Possible cause
I can hear Water is being heated by the
water boiling steam heater.
during steam
cooking.
The oven will The oven temperature is
not self-clean. too high to start a self-clean
operation.
The oven controls have been
set incorrectly.
A self-cleaning cycle cannot
be started if the oven lockout
feature has been activated.
Excessive There is excessive soiling in
smoking during the oven.
a self-cleaning
cycle.
The oven door The oven is too hot.
will not open
after a self-
cleaning cycle.
The oven is not The oven controls were not
clean after a set correctly.
self-cleaning
The oven was heavily soiled.
cycle.
NQ70M7770D_AA_DE68-04447A-00_EN.indd 81
Solution
This is not a product Steam is
malfunction. coming out of
the vent.
Allow the oven to cool and
then reset the controls.
See the Self clean section on
page 61. A burning or
oily odor is
Deactivate the oven control
coming from
lockout (see page 23).
the vent.
Press OFF. Open the windows
Strong odor.
to rid the room of smoke.
Wait until the self-cleaning
cycle is cancelled. Wipe up the
excessive soil and then start
the self-cleaning cycle again.
Fan noise.
Allow the oven to cool.
The oven racks
are difficult to
slide.
See the Self clean section on
page 61.
Wipe up heavy spillovers
The oven door
before starting the self-
is locked.
cleaning cycle. Heavily soiled
ovens may need to be self-
cleaned again or for a longer
period of time.
Problem Possible cause
When using the convection
feature, it is normal to see
steam coming out of the oven
vent.
As the number of racks or
amount of food being cooked
increases, the amount of
visible steam will increase.
This is normal for a new oven
and will disappear in time.
An odor coming from the
insulation around the inside
of the oven is normal for the
first few times the oven is
used.
A convection fan may
automatically turn on and off.
The shiny, silver-colored
racks were cleaned in a self-
cleaning cycle.
The circuit breaker has been
tripped or there was a power
failure while the oven door
was locked.
Solution
This is normal operation and
not a system failure.
Use the oven as usual.
• To speed the process, set
a self-cleaning cycle for a
minimum of 3 hours.
• See the Self clean section
on page 61.
Operate the oven empty on
the bake setting at 400 °F for
1 hour.
This is not a system failure
but normal operation.
Apply a small amount of
vegetable oil to a paper towel,
and then wipe the edges of
the oven racks with the paper
towel.
Activate Control Lockout, and
then unlock the control. See
the Oven Control Lockout
section on page 23.
English 81
1/19/2017 12:01:20 PM