Assistance Or Service; In The U.s.a; In Canada; Accessories - Jenn-Air JGC2530EB Use & Care Manual

Excessive heat around cookware on cooktop
Is the cookware the proper size?
■
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than ½" (1.3 cm) outside the cooking area.
If you need service
Please refer to the warranty page in this manual.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only factory specified parts. These factory specified parts
will fit right and work right because they are made with the same
precision used to build every new JENN-AIR
To locate factory specified parts in your area, call us or your
nearest JENN-AIR designated service center.

In the U.S.A.

Call the Jenn-Air Customer eXperience Center toll free:
1-800-JENNAIR (1-800-536-6247)
Our consultants provide assistance with:
Features and specification on our full line of appliances.
■
Installation information.
■
Use and maintenance procedures.
■
Repair parts sales.
■
Specialized customer assistance (Spanish speaking, hearing
■
impaired, limited vision, etc.).
Referrals to local dealers, repair parts distributors and
■
service companies. Jenn-Air designated service technicians
are trained to fulfill the product warranty and provide
afterwarranty service anywhere in the United States.
To locate the Jenn-Air designated service company in your area,
you can also look in your telephone directory Yellow Pages.
For further assistance:
If you need further assistance, you can write to Jenn-Air with any
questions or concerns at:
Jenn-Air Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Web address: www.jennair.com
Please include a daytime phone number in your correspondence.

ASSISTANCE OR SERVICE

appliance.
®
Cooktop cooking results not what expected
Is the proper cookware being used?
■
See the "Cookware" section.
Is the control knob set to the proper heat level?
■
See the "Cooktop Controls" section.
Is the cooktop level?
■
Level the cooktop. See the Installation Instructions.

In Canada

Call the Jenn-Air Customer eXperience Centre toll free:
1-800-JENNAIR (1-800-536-6247)
Our consultants provide assistance with:
Use and maintenance procedures.
■
Repair parts sales.
■
Referrals to local dealers, repair parts distributors and
■
service companies. Jenn-Air designated service technicians
are trained to fulfill the product warranty and provide
afterwarranty service anywhere in Canada.
For further assistance:
If you need further assistance, you can write to:
Jenn-Air Brand Home Appliances
Customer eXperience Centre
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Web address: www.jennair.ca
Please include a daytime phone number in your correspondence.

Accessories

Accessories U.S.A.
To order accessories, call the Jenn-Air Customer eXperience
Center toll free at 1-800-JENNAIR (1-800-536-6247) and follow
the menu prompts.Or visit our website at www.jennair.com and
click on "Accessories."
affresh Stainless Steel Cleaner
®
Order Part Number W10355016
Gas Grate and Drip Pan Cleaner
Order Part Number 31617
affresh Kitchen and Appliance Cleaner
®
Order Part Number W10355010
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