Information Codes - Samsung NV51 5 D Series User Manual

Troubleshooting

Information codes

OVEN
Displayed
Possible cause
Code
This code occurs if the control key is
C-d0
short for 1 minute.
This code occurs if the door lock is
C-d1
mispositioned.
This code occurs if communication
C-F0 between the Main and Sub PBA is
interrupted.
This code occurs if communication
C-F2 between the Main and Touch is
interrupted.
The oven sensor is open when the
oven is operating.
C-20
The oven sensor is short when the
oven is operating.
38 English
NV51R5511D_AA_DG68-01126A-02_EN.indd 38
Displayed
Solution
Clean the buttons and make
sure there is no water on/
around them. Turn off the
oven and try again. If the
problem continues, contact
a local Samsung service
center.
Touch OVEN OFF, and then
restart the oven. If the
bAd LinE
problem persists, disconnect
all power to the oven for at
least 30 seconds and then
reconnect the power. If this
does not solve the problem,
call for service.
Possible cause
Code
This code occurs if the internal
C-21
temperature rises abnormally high.
The PCB sensor is open when the
oven is operating.
C-30
The PCB sensor is short when the
oven is operating.
This code occurs if the PCB
C-31
temperature rises abnormally high.
Cooling motor is abnormally
C-A2
operated.
This code occurs if the power
connection is plugged in improperly.
Solution
Touch OVEN OFF, and then
restart the oven. If the
problem persists, disconnect
all power to the oven for at
least 30 seconds and then
reconnect the power. If this
does not solve the problem,
call for service.
Call for service
Call for service.
Reconnect the power
connection properly, and the
message disappears.
11/5/2019 10:31:10 AM