Troubleshooting - Samsung NV51 5 D Series User Manual

Troubleshooting

Troubleshooting
Samsung works hard to ensure that you don't have problems with your new
electric oven. If you run into unexpected trouble, look first for a solution in the
tables below. If you're still having trouble after trying the suggested solution, call
Samsung at 1-800-SAMSUNG (726-7864).
CONTROL DISPLAY
Problem Possible cause
The display A fuse in your home may be
goes blank. blown or the circuit breaker
tripped.
The buttons • There is foreign matter
cannot be caught between the
pressed buttons
properly. Touch model: There is
•
moisture on the exterior
• The lock function is set
NV51R5511D_AA_DG68-01126A-02_EN.indd 35
OVEN
The oven will
not turn on.
Solution
Replace the fuse or reset the
circuit breaker.
• Remove the foreign
matter and try again.
• Remove the moisture and
try again.
• Check whether the lock
function is set.
The oven light
will not turn
on.
Problem Possible cause
The oven is not completely
plugged into the electrical
outlet.
A fuse in your home may be
blown or a circuit breaker
may have tripped.
The oven controls have been
set improperly.
The oven is too hot.
Incomplete service wiring.
Power outage.
The light is loose or defective.
The switch operating the light
is broken.
Solution
Make sure the electrical
plug is inserted into a live,
properly grounded outlet.
Replace the fuse or reset the
circuit breaker.
See the chapter on operating
the oven starting on page 16.
Allow the oven to cool.
Call for service.
Check to see if the house
lights will turn on. If
necessary, call your local
electric company for service.
• Tighten or replace the
lamp.
• Call for service if the
door light does not turn
on.
Call for service.
English 35
11/5/2019 10:31:10 AM