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Hanwha Techwin Wisenet TNM-3620TDY User Manual

Thermal network camera
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THERMAL
NETWORK CAMERA
User Manual
TNM-3620TDY

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Summary of Contents for Hanwha Techwin Wisenet TNM-3620TDY

  • Page 1 THERMAL NETWORK CAMERA User Manual TNM-3620TDY...
  • Page 2 Thermal Network Camera User Manual Copyright ©2020 Co., Ltd. All rights reserved. Hanwha Techwin Trademark Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered trademark of their respective company. Restriction Copyright of this document is reserved.
  • Page 3 overview IMPORTANT SAFETY INSTRUCTIONS 22. This device has been verified using STP cable. The use of appropriate GND grounding and STP cable is recommended to effectively protect your product and property from transient voltage, thunderstroke, communication interruption. 1. Read these instructions. 2.
  • Page 4 overview Class construction Please read the following recommended safety precautions carefully. An apparatus with CLASS construction shall be connected to a MAINS socket outlet with a ~ Do not place this apparatus on an uneven surface. protective earthing connection. ~ Do not install on a surface where it is exposed to direct sunlight, near heating equipment or heavy cold area.

  • Page 5: Table Of Contents

    CONTENTS OVERVIEW Important Safety Instructions WEB VIEWER Connecting to the Camera Recommended PC Specifications Password setting Recommended Micro SD/SDHC/SDXC Login Memory Card Specifications Camera Web Viewer Setup Recommended NAS Specifications What’s Included At a Glance APPENDIX Troubleshooting INSTALLATION & CONNECTION Inserting/Removing a Micro SD card Connecting with other Device NETWORK CONNECTION AND...

  • Page 6: Recommended Pc Specifications

    overview RECOMMENDED PC SPECIFICATIONS WHAT’S INCLUDED Please check if your camera and accessories are all included in the product package. ~ CPU : Intel(R) Core(TM) i7 3.4 GHz or higher (As for each sales country, accessories are not the same.) ~ RAM : 8G or higher ~ Recommended browser: Chrome Appearance...

  • Page 7: At A Glance

    AT A GLANCE Rear Side Front Side c d e f Item Description Item Description Used to discharge a lighting or a surge current outside in order to protect a camera from it Visible lens Used to see the visible view. GND Terminal safely.

  • Page 8: Installation & Connection

    installation & connection installation & connection INSERTING/REMOVING A MICRO SD CARD Removing a Micro SD card Gently press down on the exposed end of the Micro SD card as shown in the figure below to eject the Micro SD card from the slot. Remove Micro SD card cover Using the Torx L wrench, unscrew a screw that fastens the dust-resistant cover of the Micro SD card slot, and then remove the cover so you can insert the Micro SD card.

  • Page 9: Connecting With Other Device

    CONNECTING WITH OTHER DEVICE Powering and networking Connect the PoE+ device with the PoE+ port of the camera. Grounding cable PoE+ Router Connect and use a PoE+ enabled router. Use a PoE+ device that complies with the IEEE 802.3at standard. If you connect using a PoE+ enabled router, you don’t need a separate power supply cable to power it on.
  • Page 10 installation & connection Power Supply Grounding the Product Use the screwdriver to connect each line (+, –) of the power cable to the corresponding power port of the Connect the ground wire to the ground terminal which is located above the power input terminal by using a camera.
  • Page 11 Connecting to Audio Input/Output Connecting to the I/O port box Connect the Alarm I/O cable to the corresponding port of the port box. Speaker Microphone Network Speaker Microphone Sensor Alarm 1. Connect the MIC port of the camera with the microphone or LINE OUT port of the amplifier where the (Warning lamp) microphone is connected.
  • Page 12 installation & connection To connect the external sensor Connect one signal line of a 2-wire sensor to the [ALARM IN] port and connect the other wire to the [GND] port. Alarm In Wiring Diagram External Inside of the camera VCC_3.3V connection RESISTOR RESISTOR...

  • Page 13: Network Connection And Setup

    network connection and setup CONNECTING THE CAMERA DIRECTLY TO A DHCP BASED DSL/CABLE You can set up the network settings according to your network configurations. MODEM CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORK Connecting to the camera from a local PC in the LAN INTERNET 1.

  • Page 14: Using Device Manager

    If using a Broadband Router ~ IP Address : Enter an address falling in the IP range provided by the Broadband Router. Device manager program can be downloaded from <Technical Guides>-<Online Tool> menu at Hanwha Techwin website ex) 192.168.1.2~254, 192.168.0.2~254, (http://www.hanwha-security.com).

  • Page 15: Registering Camera Manually

    CONFIGURING IP AUTOMATICALLY Configuring Dynamic IP Receive IP address from DHCP 1. Click the camera from the list that you want to automatically ~ Example of the Dynamic IP environment configure the IP. TNM-3620TDY - If a Broadband Router, with cameras connected, is assigned an IP address by the DHCP server 2.

  • Page 16: Port Range Forward (Port Mapping) Setup

    network connection and setup PORT RANGE FORWARD (PORT MAPPING) SETUP Setting up Port Range Forward for several network cameras ~ You can set a rule of Port Forwarding on the Broadband Router device through its configuration web page. If you use a Broadband Router with a camera connected, you must set the port range forwarding on the ~ A user can change each port using the camera setting screen.

  • Page 17: Connecting To The Camera From A Shared Local Pc

    CONNECTING TO THE CAMERA FROM A SHARED LOCAL PC 1. Run the device manager. It searches connected cameras and displays them as a list. 2. Double-click a camera to access. The Internet browser opens and the camera is connected. Access to the camera can also be available by typing the camera’s IP address in the address bar of the Internet browser. CONNECTING TO THE CAMERA FROM A REMOTE PC VIA THE INTERNET On a remote computer that is in the Broadband Router’s network cluster, users can access cameras within a...

  • Page 18: Connecting To The Camera

    web viewer web viewer CONNECTING TO THE CAMERA Connecting via Bonjour 1. Run the client or operating system to support the Bonjour protocol. Normally, you would 2. Click the camera name for search. In the Mac operating system, click the camera name searched from the Bonjour tab of Safari. 1.

  • Page 19: Password Setting

    PASSWORD SETTING CAMERA WEB VIEWER SETUP When you access a camera for the first time, you must register its 1. Click the [Setup ( )] icon. login password. 2. The Settings window appears. 3. You can configure settings for the camera’s basic information, video, audio, network, event, analysis, and system over the network.

  • Page 20: Troubleshooting

    appendix TROUBLESHOOTING PROBLEM SOLUTION PROBLEM SOLUTION When an Windows 10 user accesses ~ Verify the settings in the following sequence: <Motion detection> of <Analytics> is ~ This is what happens when microphone driver has been set to Realtek driver. the web viewer through Chrome set to <Enable>, but no notification A.
  • Page 21 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Hanwha Techwin cares for the environment at all product manufacturing stages, and is taking measures to provide customers with more environmentally friendly products.

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