Whirlpool WFW3090JW Use & Care Manual page 31

TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
If you experience
Washer not performing as expected (cont.)
Load not rinsed
Load is wrinkled, twisted,
or tangled
Not cleaning or
removing stains
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
Possible Causes
Check for proper water supply.
Not using HE detergent or using
too much HE detergent.
Washer not loaded as
recommended.
The load may be out of balance.
Washer not loaded as
recommended.
Spin speed too high for load.
The washer is not unloaded
promptly.
Not choosing the right cycle for the
load being washed.
The wash water was not warm
enough to relax wrinkles.
Washer not loaded as
recommended.
Not using HE detergent or using
too much HE detergent.
Hard water or high level of iron
(rust) in water.
Fabric softener dispensing
ball used.
Powdered detergent used for
low-speed cycle.
Hose must be attached and have water flowing to the inlet valve.
Water faucet must be on.
Inlet valve screen on washer may be clogged.
Remove any kinks in the inlet hose.
The suds from non-HE detergent can cause the washer
to operate incorrectly.
Use only HE detergent. Always measure detergent and follow
manufacturer's directions based on load size and soil level.
Avoid tightly packing the washer. The washer will not rinse well
if tightly packed. Load with dry items only. See "Cycle Guide"
for load size recommendations for each cycle.
Use cycle designed for the fabrics being washed.
Add only one or two garments after washer has started.
When load unbalance occurs, a washing process will start
to redistribute the load. This may lengthen the cycle time.
Avoid washing single items. Balance a single item such as
a rug or jeans jacket with a few extra items.
Add load loosely. Items need to move freely reduce wrinkling
and tangling. See "Cycle Guide" for load size recommendations
for each cycle.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Select a lower spin speed. Note that items will be wetter than
when using a higher spin speed.
Unload the washer as soon as it stops or use the TumbleFresh
option if you will not be able to unload the washer at the end
of the cycle.
Use the Delicates cycle or another cycle with a low spin speed
to reduce wrinkling.
If safe for load, use warm or hot wash water.
Add load loosely. Items need to move freely for best cleaning.
See "Cycle Guide" for load size recommendations for each cycle.
Add only one or two garments after washer has started.
Use only HE detergent. Always measure detergent and follow
manufacturer's directions based on load size and soil level.
You may need to install a water softener and/or iron filter.
Dispensing balls will not operate correctly with this washer.
Add liquid fabric softener to the fabric softener compartment.
Consider using liquid detergent.
Solution
™
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