Whirlpool WFW3090JW Use & Care Manual page 30

TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
If you experience
Washer not performing as expected (cont.)
Washer not draining/ Using cycles with a lower spin speed.
spinning; loads are
still wet (cont)
Washer not loaded as recommended.
The load may be out of balance.
Not using HE detergent or using too much
HE detergent.
Small items may have been caught in the
pump or stuck between the washer drum
and the outer tub.
Washer vibrates Transport bolts have not been removed.
during spinning
Washer is not level.
Spin speed "0" blinks An unbalanced load prevented the Spin
on the control panel cycle to avoid damage to the washer.
and/or laundry is still
very wet
Spin results are poor Spin button was set to a low speed.
An unbalanced load prevented the
Spin cycle.
Excessive foam formation prevented
spinning.
Door locked at end Water remaining in washer after cycle.
of wash cycle
TumbleFresh
Door will not unlock Water did not completely drain out
of washer during the spin.
Error code is displayed.
Water temperature is hotter than
104°F (40°C).
Incorrect or wrong Check for proper water supply.
wash or rinse
temperatures
Washing many loads.
Desired setting or For best performance, not all settings are
option does not light available with each cycle, and some options
cannot be used together.
30
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
Possible Causes
option is on.
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Solution
Cycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/spin
speed for your garment.
A tightly packed or unbalanced load may not allow the
washer to spin correctly, leaving the load wetter than
normal. See "Cycle Guide" for load size recommendation
for each cycle.
Avoid washing single items. Balance a single item such as
a rug or jeans jacket with a few extra items.
Use only HE detergent. Suds from regular detergent or using
too much detergent can slow or stop draining or spinning.
Always measure and follow manufacturer's directions for your
load. To remove extra suds, select Rinse & Spin. Do not add
detergent.
Check the drum for any items sticking through the drum
holes. Empty pockets and use garment bags when washing
small items.
Remove transport bolts (see "Installation Instructions").
Adjust leveling feet (see "Installation Instructions"). Make sure
washer stands on a level and firm surface.
To spin wet laundry, add more laundry items of different sizes
and start the Rinse & Spin program. Avoid small laundry
loads consisting of a few large, absorbent items and wash
different-sized items in one load.
Set a higher spin speed.
See the solution for "Spin speed "0" blinks."
Start the Rinse & Spin" program. Avoid excessive amount
of detergent; use the Dosing Aid option.
Select Rinse & Spin to remove any water remaining in the
washer. The washer door will unlock at the end of the drain.
While this option is on, the load is tumbled periodically for
up to 6 hours. The door remains locked during this time. To
unlock the door, cancel the TumbleFresh
the POWER button.
Select Rinse & Spin to remove any water remaining in the
washer. The washer door will unlock at the end of the drain.
It will take 1 minute for the door to unlock.
Failure mode will lock the door. Touch the START/PAUSE
button to exit; then wait for the door to unlock.
Wait for the water temperature to drop.
Hose must be attached to both washer and faucet, and have
water flowing to inlet valve.
Check that inlet valve screen is not clogged.
Remove any kinks in hose.
Your hot water tank may not have enough hot water to keep
up with the number of hot or warm washes. This is normal.
See the "Program/Cycle Guide" for the available settings and
options for each cycle.
option by touching
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