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Warranty Qualifications
Kappers Fabricating Inc. (KFI) will register this warranty upon receipt of your Warranty Registration Card
and a copy of your sales receipt from one of KFI's resale locations as proof of purchase. Please submit
your warranty registration and your proof of purchase within Fifteen (15) days of the date of purchase.
Repair/Replacement Warranty
KFI warrants to the original purchaser that mechanical components will be free of defects in material
and workmanship for the usable lifetime of the product (180 days for commercial use); and electrical
components will be free of defects in material and workmanship for (2) years (180 days for commercial
use); from the original date of purchase. Transportation charges on product submitted for repair or
replacement under this warranty are the sole responsibility of the purchaser. This warranty only applies to
the original purchaser and is not transferable.
Do not return the unit to the place of purchase
Contact KFI's Technical Service and KFI will troubleshoot any issue via phone or e-mail. If the problem
is not corrected by this method, KFI will, at its option, authorize evaluation, repair or replacement of
the defective part or component at a KFI Service Center. KFI will provide you with a case number for
warranty service. Please keep it for future reference. Repairs or replacements without prior authorization,
or at an unauthorized repair facility, will not be covered by this warranty.
Warranty Exclusions
This warranty does not cover the following repairs and equipment:
Normal Wear
Winches need periodic parts and service to perform well. This warranty does not cover repair when normal use has
exhausted the life of a part or the equipment as a whole.
Installation, Use and Maintenance
This warranty will not apply to parts and/or labor if this winch is deemed to have been misused, neglected, involved in
an accident, abused, loaded beyond the winch's limits, modified, installed improperly or wired incorrectly to any electri-
cal component. Normal maintenance is not covered by this warranty.
Other Exclusions
•
The winch cable or synthetic rope.
•
Cosmetic defects such as paint, decals, etc.
•
Accessory parts such as storage covers.
•
Misuse, abuse, accident, Acts of God, terrorism and causes beyond the control of KFI.
•
Problems caused by parts that are not original Kappers Fabricating Inc. parts.
•
Cable Stacking and Water Submersion or Damage Caused by Water.
Warranty Procedure
1.) Contact KFI Technical support to acquire a Return Authorization (RA) number. 2.) KFI may request
additional materials (such as original sales receipt, date of purchase, technical details, or photos of
Product condition) prior to issuing an RA number. 3.) At the discretion of KFI, Buyer shall mail, ship, or
otherwise deliver to KFI the Warrantied Product, at the address noted below.
Limits of Implied Warranty and Consequential Damage
Kappers Fabricating Inc. disclaims any obligation to cover any loss of time, use of this product, freight,
or any incidental or consequential claim by anyone from using this winch. THIS WARRANTY IS IN
LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
A unit provided as an exchange will be subject to the warranty of the original unit. The length of the
warranty governing the exchanged unit will remain calculated by reference to the purchase date of the
original unit.
This warranty gives you certain legal rights which may change from state to state. Your state may also
have other rights you may be entitled to that are not listed within this warranty.
KAPPERS FABRICATING INC. P.O. Box 32, 721 Sata Drive, Spring Valley, MN 55975 www.kfiproducts.com
Customer Service: 1-877-346-2050, FAX: 1-507-346-2010, Sales@kfiproducts.com
AS-50wx
Technical Service: 1-877-346-2050, Tech@kfiproducts.com
AS-50wx KFI Products
KAPPERS FABRICATING INC.
TWO YEAR LIMITED LIFETIME WARRANTY
17
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