Appendix; Troubleshooting - Vivotek IP6117 User Manual

Appendix

A. Troubleshooting
Status LED
After powering up, the Network Camera performs a self-diagnostic to detect any
hardware defects. The following table lists the LED patterns in general. In case of any
fatal error, the LED will blink in a pattern other than those below.
Condition
During self-diagnostic after power on
No network
Getting IP
Talk only / mute
Listen only / Full duplex / half duplex
Restoring the factory defaults
will erase any previous settings.
Reset or restore the system after
power on.
LED color
blink between red and green
Red is ON
Green is flash every
Green is flash every
Green is flash every
Reset and Restore
At the left side of the camera there is a button
hidden in the pinhole as shown in the picture. It is
used to reset the system or restore the factory
default settings. Sometimes resetting the system
sets the system back to normal state. If the system
problems remain after reset, restore the factory
settings and install again.
RESET: Poke the wrench to click on the button.
RESTORE: 1. Poke the wrench to press on the
button continuously.
2. Wait for self-diagnostic until the LED turns
orange.
3. Withdraw the wrench.
0.5 sec
1 sec
0.5 sec
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