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Software Problems
An application program does not work correctly.
Make sure that the software is correctly installed.
If an error message appears on the screen, consult the software
program's documentation for further information.
If you are sure the operation has stop, reset the computer. (See
"Resetting the Computer" later in this chapter.)
Sound Problems
No sound is produced.
Make sure that the volume control is not set too low.
Make sure that the audio driver is correctly installed.
Make sure that the computer is not in Standby mode.
If using an external speaker, make sure that the speaker is properly
connected.
Distorted sound is produced.
Make sure that the volume control is not set too high or too low. In
most cases, a high setting can cause the audio electronics to distort
the sound.
The sound system does not record.
Adjust the playback or recording sound levels.
The external microphone or audio device does not work.
Make sure that the microphone is connected to the proper connector
on the computer.
Make sure that your computer is equipped with the driver needed.
Click the speaker symbol on the taskbar and check the Windows
volume control.
Check the volume control of your computer.
8-14
Troubleshooting
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