Table of Contents
Advertisement
global_main.book.book Page 23 Thursday, March 11, 2021 7:38 AM
Using LG ThinQ to Diagnose
Issues
If you experience a problem with your Wi-Fi
equipped appliance, it can transmit
troubleshooting data to a smartphone using the
LG ThinQ application.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions provided in the LG ThinQ
application.
Using Audible Diagnosis to
Diagnose Issues
*1 This control panel is only available on some
models.
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions for audible diagnosis provided
in the LG ThinQ application.
Control Panel 1: On the Freezer Door
1
Press the Lock button to activate the lock
function.
• If the display has been locked for over 5
minutes, you must deactivate the lock and
then reactivate it.
2
Press and hold the Freezer button for 3
seconds or longer.
3
Open the door and then hold the phone near
the speaker hole.
4
After the data transfer is complete, the
diagnosis will be displayed in the application.
Control Panel 2: Inside the Freezer
1
Open the freezer door.
2
Press and hold the Freezer button for 3
seconds or longer.
3
Hold the phone near the speaker hole.
4
After the data transfer is complete, the
diagnosis will be displayed in the application.
NOTE
• For best results, do not move the phone while
the tones are being transmitted.
*1
SMART FUNCTIONS
*1
23
Advertisement
Table of Contents
