resideo VISTA-50P User Manual

Commercial burglary partitioned security system with scheduling
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VISTA-50P/VISTA-50PUL
Commercial Burglary
Partitioned Security System
With Scheduling
User Guide
N5943-6V2C 5/04 Rev C

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Summary of Contents for resideo VISTA-50P

  • Page 1 VISTA-50P/VISTA-50PUL Commercial Burglary Partitioned Security System With Scheduling User Guide N5943-6V2C 5/04 Rev C...
  • Page 2 Your Resideo security system is designed for use with devices manufactured or approved by Resideo for use with your security system. Your Resideo security system is not designed for use with any device that may be attached to your security system's keypad or other communicating bus if Resideo has not approved such device for use with your security system.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS SYSTEM OVERVIEW .........5 SECURITY CODES AND AUTHORITY General ..............5 LEVELS (CONT’D) ........17 A Partitioned System .........5 To Add a User ..........17 Zones ..............5 SECURITY CODES AND AUTHORITY Fire Protection ...........6 LEVELS (CONT’D) ........18 Burglary Protection ...........6 SECURITY CODES AND AUTHORITY Alarms ...............6 LEVELS (CONT’D) ........
  • Page 4 General Information ........45 Using the 4 MAXIMUM Key ....32 PROGRAMMING DEVICE TIMERS DISARMING AND SILENCING ALARMS ..33 (CONT’D) ............46 EVENT LOG PROCEDURES ......47 Using the 1 OFF Key ......... 33 General Information ........47 Memory of Alarm ........... 33 To Display the Event Log .......
  • Page 5: System Overview

    System Overview Your Resideo security system consists of a main control panel, at least one keypad, General and various sensors strategically positioned throughout the premises. The system offers you three forms of protection: burglary, fire and emergency. The keypad provides full control of system operation.
  • Page 6: Fire Protection

    System Overview (cont’d) The fire protection portion of your security system (if used) is always on and will Fire Protection sound an alarm if a fire condition is detected. Refer to the FIRE ALARM SYSTEM section for important information concerning fire protection, smoke detectors and planning emergency exit routes from your house.
  • Page 7: Speed Key (Macros)

    System Overview (cont’d) The system can store a string of up to 16 keystrokes, which can be activated Speed Key (Macros) anytime by simply pressing the “D” key. This feature can be used to make it easy to perform multiple functions at once (such as going to another partition to bypass a zone), or it can be used to simplify an everyday, repeated procedure.
  • Page 8: Master Keypad Operation

    System Overview (cont’d) A "Master" keypad is one on which the status of all 8 partitions is displayed Master Keypad Operation simultaneously. A user can get more information about a certain partition by simply entering [*] + the desired partition number (1-8). To log on to the "Master" partition (9) using the GOTO command, and to perform any functions at a Master keypad, a user must have access to all partitions.
  • Page 9: About The Keypads

    About The Keypads General IMPORTANT: If the keypad beeps rapidly upon entering the premises, it indicates that an alarm has occurred during your absence. LEAVE IMMEDIATELY and CONTACT THE POLICE from a safe Your keypads allow you to control all system functions. The keypads feature a location nearby.
  • Page 10: Functions Of The Keypad

    Functions of the Keypad IMPORTANT! When using the keypad to enter codes and commands, sequential key depressions must be made within 3 seconds of one another. If 3 seconds elapses without a key depression, the entry is aborted and must be repeated from its beginning.
  • Page 11: Functions Of The Keypad (Cont'd)

    Functions of the Keypad (cont’d) ALPHA DISPLAY WINDOW: A 2-line, 32- 4 MAXIMUM : Arms in manner similar to character Liquid Crystal Display (LCD) that AWAY mode, but eliminates the entry delay displays protection point identification and period, thus providing maximum protection. system status, messages, and user instructions.
  • Page 12: Functions Of The Keypad (Cont'd)

    Functions of the Keypad (cont’d) Used to enter your individual 9 CHIME : Turns on & off the CHIME mode. security access code(s). When on, any entry through a protected delay KEYS 0-9: (GREEN) Lit or perimeter zone while the system is indicates system is ready to be armed, while disarmed will cause a tone to sound at the LED READY INDICATOR:...
  • Page 13: Entry/Exit Delays

    Entry/Exit Delays Your system has installer-programmed time delays, known as exit delay and entry General Information delay. Whenever you arm your system, exit delay gives you time to leave through the designated exit door without setting off an alarm. Exit delay begins immediately after entering any arming command, and applies to all modes of arming protection.
  • Page 14: Security Codes And Authority Levels

    Security Codes and Authority Levels At the time of installation, you were assigned an authority level and a personal four- General Information digit security code, known only to you and yours. The security code must be entered when arming and disarming the system. The authority level defines the system functions that you can perform.
  • Page 15: Security Codes And Authority Levels (Cont'd)

    Security Codes and Authority Levels (cont’d) Authority levels define the system functions a particular user can perform. Authority Levels Depending on the authority assigned to you, there are certain system functions you may be prohibited from performing. In summary, there are six authority levels, each having certain system restrictions as shown below.
  • Page 16: Security Codes And Authority Levels (Cont'd)

    Security Codes and Authority Levels (cont’d) A user may not delete or change the user code of the SAME or HIGHER authority General Rules on Authority Levels and Changes than which he is assigned. • A user may only ADD users to a LOWER authority level. A user may assign access codes only to those partitions to which the user •...
  • Page 17: Security Codes And Authority Levels (Cont'd)

    Security Codes and Authority Levels (cont’d) IMPORTANT: Temporary users should not be shown how to use any system To Add a User function they do not need to know (e.g. bypassing protection zones). 1. Enter Master or Manager code and press the 8 key. CODE 2.
  • Page 18: Security Codes And Authority Levels (Cont'd)

    Security Codes and Authority Levels (cont’d) If you as a user have access to other partitions, the keypad will prompt for ability of this new user to access (GOTO) those partitions. Press 0 (NO) or 1 (YES). If no, MULTI-ACCESS ? the system activates this user code and exits “Add a 0 = NO , 1 = YES User”...
  • Page 19: Security Codes And Authority Levels (Cont'd)

    Security Codes and Authority Levels (cont’d) To Change a User's Code 1. Enter Master or Manager code and press the 8 key + user number to be CODE changed. 2. Enter the new code for that user. The system will recognize that the user number is already in use and will prompt whether or not this is a new user.
  • Page 20: Accessing Other Partitions

    Accessing Other Partitions Each keypad is assigned a default partition for display purposes, and will show only To Access another Partition that partition's information. But, if the user is authorized, a keypad in one partition can be used to perform system functions in other partitions by using the GOTO command.
  • Page 21 Accessing Other Partitions (cont’d) When performing a Global Arm, if there are faults in any of the selected Global Arming Notes: partitions, the system will enter a Summary Mode. Faulted zones in all the • selected partitions will be displayed. These faults must be corrected or bypassed.
  • Page 22: Master Keypad Operation

    Accessing Other Partitions (cont’d) A "Master" keypad is one that reflects the status of the entire system (Partitions 1-8) Master Keypad Operation on its display. This is useful because it eliminates the need for a security officer in a building to have to "log-on" to various partitions from one partition's keypad to find out where an alarm has occurred.
  • Page 23: Accessing Other Partitions (Cont'd)

    Accessing Other Partitions (cont’d) Additional zone faults will be displayed one at a time. To display a new partition's status, press  + [Partition No.]. This will display the status of the new partition. The "Armed" LED on a Master keypad will be lit only if all partitions have been armed successfully.
  • Page 24: Accessing Other Partitions (Cont'd)

    Accessing Other Partitions (cont’d) Arming the last partition programmed to arm the lobby will automatically attempt to arm the lobby. If any faults exist in the lobby partition, or another partition that affects the lobby is disarmed, the lobby cannot be armed, and the message “UNABLE TO ARM LOBBY PARTITION”...
  • Page 25: Checking For Open Zones

    Checking For Open Zones Using the * READY Key Before arming your system, all protected doors, windows and other protection zones must be closed or bypassed (see BYPASSING section). Otherwise the keypad will display a "Not Ready" message. Using the READY key will display all zones that are faulted, making it easier for you to secure any open zones.
  • Page 26: Displaying All Zone Descriptors

    Displaying All Zone Descriptors Using the * READY Key The Alpha Keypads can also display all the zone descriptors that are programmed in your system. The abbreviated instructions for the READY key will appear first, followed by the zone descriptors. Displaying all descriptors is useful when you need to know the zone number of a particular zone, as when bypassing zones.
  • Page 27: Bypassing Protection Zones

    Bypassing Protection Zones Using the 6 BYPASS Key This key is used when you want to arm your system with one or more zones intentionally unprotected. Bypassed zones are unprotected and will not cause an alarm when violated while your system is armed. All bypasses are removed when an OFF sequence (security code plus OFF) is performed.
  • Page 28: Quick Bypass

    Bypassing Protection Zones (cont’d) Your system allows you to easily bypass all open (faulted) zones without having to Quick Bypass enter zone numbers individually. NOTE: All bypasses are removed when an OFF sequence (security code plus OFF) is performed. To use the Quick Bypass feature: 1.
  • Page 29: Arming Perimeter Only

    Arming Perimeter Only (With Entry Delay ON) Using the 3 STAY key Use this key when you are staying home, but might expect someone to use the entrance door later. When armed in STAY mode, the system will sound an alarm if a protected door or window is opened, but you may otherwise move freely throughout the premises.
  • Page 30: Arming Perimeter Only

    Arming Perimeter Only (With Entry Delay OFF) Using the 7 INSTANT Key Use this key when you are staying home and do not expect anyone to use the entrance door. When armed in INSTANT mode, the system will sound an alarm if a protected door or window is opened, but you may otherwise move freely throughout the premises.
  • Page 31: Arming All Protection

    Arming All Protection (With Entry Delay ON) Using the 2 AWAY Key Use this key when no one will be staying on the premises. When armed in AWAY mode, the system will sound an alarm if a protected door or window is opened, or if any movement is detected inside the premises.
  • Page 32: Arming All Protection

    Arming All Protection (With Entry Delay OFF) Using the 4 MAXIMUM Key Use this key when the premises will be vacant for extended periods of time such as vacations, etc., or when no one will be moving through protected interior areas. When armed in MAXIMUM mode, the system will sound an alarm if a protected door or window is opened, or if any movement is detected inside the premises.
  • Page 33: Disarming And Silencing Alarms

    Disarming and Silencing Alarms Using the 1 OFF Key The OFF key is used to disarm the system and to silence alarm and trouble sounds. See "SUMMARY OF AUDIBLE NOTIFICATION" section for information which will help you to distinguish between FIRE and BURGLARY alarm sounds. IMPORTANT: If you return and the main burglary sounder is on, DO NOT enter the premises, but call the police from a nearby safe location.
  • Page 34: Using The Keyswitch

    Using the Keyswitch Your system may be equipped with a keyswitch for use when arming and disarming General a partition. A red and green light on the keyswitch plate indicate the status of your system as follows: Green Light: Lights when the system is disarmed and ready to be armed (no open zones).
  • Page 35: Chime Mode

    Chime Mode Using the 9 Key Your system can be set to alert you to the opening of a door or window while it is disarmed by using CHIME mode. When activated, three tones will sound at the Keypad whenever a protected perimeter door or window is opened, and the Not Ready message will be displayed.
  • Page 36: Viewing Alarm Company Messages

    Viewing Alarm Company Messages Users of the system may periodically receive messages on their display screens from General Information their monitoring agency or installer. When a message is waiting to be viewed, the message shown below will appear. MESSAGE. PRESS 0 FOR 5 SECS.
  • Page 37: Panic Keys

    Panic Keys (For Manually Activating Silent and/Or Audible Alarms) Your system may have been programmed to use special key combinations to Using Panic Keys manually activate panic functions. The functions that might be programmed are Silent Emergency, Audible Emergency, Personal Emergency, and Fire. See your installer for the function(s) that may have been programmed for your system.
  • Page 38: General Information

    The “D” key can be used to activate a string of commands up to 16 keystrokes each. General Information These commands are known as a macro and are stored in the system’s memory. Typical Speed Key functions include: Arming sequences that involve first bypassing certain zones before arming. Seldom used but repeatable sequences.
  • Page 39: Executing

    To activate a Speed Key, press and hold down the [D] key for 2 seconds. If a user Executing code is required for any part of the Speed Key sequence, the following prompt appears. Otherwise, the Speed Key sequence automatically begins. ENTER USER CODE Enter your user code.
  • Page 40: Access Door Control

    Access Door Control Your system may be set up such that a locked access door (such as in a lobby) can be General Information unlocked momentarily or for a specific period of time, using a keypad command. Ask your installer if this has been done in our system. There are several entries that can be entered at the keypad to activate this Executing command:...
  • Page 41: Using #70 Relay Menu Mode

    Using #70 Relay Menu Mode Your system may be set up so that certain lights or other devices can be turned on General Information or off by using the #70 command from either a keypad or a telephone keypad (if 4286 VIP module is used).
  • Page 42: Using Schedules

    Using Schedules Your system's programmed schedules may automatically arm the system at a Delaying the Closing Time predetermined time. In the event a user must stay on the premises later than usual, users with master or manager authority levels can manually delay the automatic arming (closing) time up to 2 hours.
  • Page 43: Using Schedules (Cont'd)

    Using Schedules (cont’d) Temporary schedules only affect the partition from which it is entered. Temporary Programming Temporary Schedules schedules can be reused at later dates simply by scrolling (by pressing #) to the DAYS? prompt (described below) and activating the appropriate days. This should be considered when defining daily time windows.
  • Page 44: Using Schedules (Cont'd)

    Using Schedules (cont’d) This is the prompt that actually activates the temporary schedule, and allows the temporary DAYS ? MTWTFSS schedule to be customized to a particular week's HIT 0-7 X X needs. To select the days which are to be activated, enter the desired number 1-7 (Monday = 1).
  • Page 45: Programming Device Timers

    Programming Device Timers Device timers consist of an ON time & an OFF time, and selected days of the week in General Information which they are active. There are up to 20 timers that can be used to control various devices, such as lights or appliances.
  • Page 46: Programming Device Timers (Cont'd)

    Programming Device Timers (cont’d) Enter the time you want the device turned on using 00:01 - 11:59 format. When the display shows the 00 ON TIME ? desired time, press the * key to move to the AM/PM 00:00 PM field.
  • Page 47: Event Log Procedures

    Event Log Procedures The system has the ability to record various events in a history log wherein each event is recorded in General Information one of five categories (listed below), with the time and date of its occurrence. The Event Log holds up to 224 events, with the oldest event being replaced by the logging of any new event after the log is full.
  • Page 48 After the last event has been displayed, the END OF EVENT LOG message appears for a few seconds, then the system automatically displays the RECENT/COMPLETE mode select screen again (see step 2). 5. To EXIT the Event Log: Press [Q] at any time. ALARM EVENT LOG Typical Category TYPE...
  • Page 49: Testing The System (To Be Conducted Weekly)

    Testing the System (To Be Conducted Weekly) Using the 5 TEST Key The TEST key puts your system into Test mode, which allows each protection point to be checked for proper operation. Disarm the system and close all protected windows, doors, etc. READY should be displayed. Enter your security code and press the 5 key.
  • Page 50: Fire Alarm System

    Fire Alarm System Your fire alarm system (if installed) is on 24 hours a day, providing continuous protection. In the event of an emergency, the smoke and heat detectors automatically send signals to your Control, triggering a loud interrupting sound from the keypad and the optional exterior sounders.
  • Page 51: Typical Trouble Displays

    Trouble Conditions The word CHECK on the Keypad's display, accompanied by a rapid "beeping" at the Typical Trouble Displays Keypad, indicates that there is a trouble condition in the system. To silence the beeping sound for trouble conditions, press any key. A display of “CHECK”...
  • Page 52: Power Failure

    (if a zone number shows) = MODEM COMM NO AC = AC LOSS Your local Resideo dealer is the person best qualified to service your alarm system. SERVICING INFORMATION Arranging some kind of regular service program with him is advisable.
  • Page 53: Recommendations For Smoke And Heat Detectors

    Recommendations for Proper Protection The following recommendations for the location of fire and burglary detection devices help provide proper coverage for the protected premises. With regard to the number and placement of smoke/heat detectors, we subscribe to the Recommendations for Smoke and Heat Detectors recommendations contained in the National Fire Protection Association's (NFPA) Standard #72 noted below.
  • Page 54: Recommendations For Proper Intrusion Protection

    Recommendations for Proper Protection (cont’d)  Install a smoke detector inside every bedroom where a smoker sleeps. In addition, we recommend the following:  Install a smoke detector inside bedrooms where electrical appliances (such as portable heaters, air conditioners or humidifiers) are used. ...
  • Page 55: Emergency Evacuation

    Emergency Evacuation Establish and regularly practice a plan of escape in the event of fire. The following steps are recommended by the National Fire Protection Association: 1. Position your detector or your interior and/or exterior sounders so that they can be heard by all occupants. 2.
  • Page 56: Maintaining Your System

    Maintaining Your System The components of your security system are designed to be as free of maintenance Taking Care of Your System as possible. However, there are some things you can do to make sure that your system is in reliable working condition. 1.
  • Page 57: Silencing Low Battery Warning Tones At The Keypad

    Maintaining Your System (cont’d) The keypad’s warning tones can be silenced by performing an OFF sequence (code Silencing Low Battery Warning Tones at the Keypad plus OFF key), but the Keypad's low battery message display will remain on as a reminder that you have a low battery condition in one or more of your sensors.
  • Page 58: Quick Guide To System Functions

    Quick Guide to System Functions FUNCTION PROCEDURE COMMENTS Check Zones Press [*]. To view faulted zones when is system not ready Display All Press and hold [*] for 5 seconds. Displays all alpha descriptors programmed by Descriptors installer. Arm System Enter code.
  • Page 59 Quick Guide to System Functions (cont’d) FUNCTION PROCEDURE COMMENTS Delete a User Enter master/manager code. Master & Manager level users can delete users. Press CODE [8]. A user can only be deleted by a user with higher Enter user no. to be deleted. authority level.
  • Page 60: Summary Of Audible Notification

    Summary of Audible Notification (Alpha Display Keypads) SOUND CAUSE DISPLAY LOUD, FIRE ALARM FIRE is displayed; descriptor of zone in alarm is displayed. INTERRUPTED* Keypad & External ALARM is displayed; descriptor of zone in alarm is also LOUD, BURGLARY/AUDIBLE EMERGENCY CONTINUOUS* ALARM displayed.
  • Page 61 The user shall not make any changes or modifications to the equipment unless authorized by the Installation Instructions or User's Manual. Unauthorized changes or modifications could void the user's authority to operate the equipment. FCC CLASS B STATEMENT This equipment has been tested to FCC requirements and has been found acceptable for use. The FCC requires the following statement for your information: This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer's instructions, may cause interference to radio and television...
  • Page 62 “FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 68 NOTICE This equipment complies with Part 68 of the FCC rules. On the front cover of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment.
  • Page 63 The Canadian Department of Communications label L’étiquette du ministère des Communications du Canada identifie identifies certified equipment. This certification means that le matériel homologué. Cette étiquette certifie que le matériel est the equipment meets certain telecommunications network conforme à certaines normes de protection, d’exploitation et de protective, operational and safety requirements.
  • Page 64 • Signals sent by wireless transmitters may be blocked or reflected by metal before they reach the alarm receiver. Even if the signal path has been recently checked during a weekly test, blockage can occur if a metal object is moved into the path. •...
  • Page 65: Index

    Index #70 Command............41 DOC ................63 4286 VIP Module ..........8, 41 Duress ............... 15 AC Loss ..............52 Duress Code ............14 Access Another Partition....... 20 Early warning fire detection ........2 Access Door ............. 40 Emergency ..............5 Add a User ..............
  • Page 66 MULTI-ACCESS ............18 RF BUTTON ............. 17 NFPA ................53 Routine Care ............57 Night ................30 Schedules ............. 7, 42 Not Ready ..............25 Security Code ............14 Off ................20 Security Codes ............14 OFF ................33 Sensing Devices ............5 Open Zones ............
  • Page 67 – 67 –...
  • Page 68 TWO YEAR LIMITED WARRANTY Resideo Technologies Inc., is the company behind and the manufacturer of this product (“Seller”), 2 Corporate Center Drive, Melville, New York 11747 warrants its products to be free from defects in materials and workmanship under normal use and service, normal wear and tear excepted, for 24 months from the manufacture date code; provided,...
  • Page 69 NOTES – 69 –...
  • Page 70 NOTES – 70 –...
  • Page 71 NOTES – 71 –...
  • Page 72 For Warranty information visit: www.resideo.com. 2 Corporate Center Drive, Suite 100 P.O. Box 9040, Melville, NY 11747 www.resideo.com ÊN5943-6V2CiŠ © 2020 Resideo Technologies, Inc. All rights reserved. This product is manufactured by Resideo Technologies, N5943-6V2C 5/04 Rev C Inc. and its affiliates.

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