Samsung WW22N6850QX User Manual page 53

Troubleshooting
Checkpoints
If you encounter a problem with the washer, first check the table below and try the
suggestions.
Problem
Does not start.
Water supply is
insufficient, or no
water is supplied.
After a cycle,
detergent remains
in the detergent
drawer.
Excessive vibrations
or makes noise.
• Make sure the washer is plugged in.
• Make sure the door is properly closed.
• Make sure the faucets are open.
• Make sure to press or tap Start/Pause (Hold to Start) to start
the washer.
• Make sure Child Lock is not activated.
• Before the washer starts to fill, it will make a series of
clicking noises to check the door lock and does a quick drain.
• Check the fuse or reset the circuit breaker.
• Fully open the faucet.
• Make sure the door is properly closed.
• Make sure the water supply hose is not frozen.
• Make sure the water supply hose is not kinked or clogged.
• Make sure there is sufficient water pressure.
• Make sure the washer is running with sufficient water
pressure.
• If you are using powdered detergent, do not use more than
recommended.
• If you are using liquid detergent, do not over fill the liquid
detergent compartment.
• Remove the liquid detergent and softener containers, and
then clean the detergent drawer.
• Make sure the washer is installed on a level, solid floor that is
not slippery. If the floor is not level, use the levelling feet to
adjust the height of the washer.
• Make sure the shipping bolts are removed.
• Make sure the washer is not contacting any other object.
• Make sure the laundry load is balanced.
• The motor can cause noise during normal operation.
• Overalls or metal-decorated clothes can cause noise while
being washed. This is normal.
• Metal objects such as coins can cause noise. After washing,
remove these objects from the drum or filter case.
Action
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