Samsung WW85M6 Series User Manual
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Samsung WW85M6 Series User Manual

Samsung WW85M6 Series User Manual

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Washing Machine
User manual
WW85M6*****
WW85M64FOPW_DC68-03863A-01_EN.indd 1
2018/4/3 9:35:55

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  • Page 1 Washing Machine User manual WW85M6***** WW85M64FOPW_DC68-03863A-01_EN.indd 1 2018/4/3 9:35:55...

  • Page 2: Table Of Contents

    Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions Critical installation warnings Installation cautions Critical usage warnings Usage cautions Critical cleaning warnings Installation What’s included Installation requirements Step-by-step installation Before you start Initial settings Laundry guidelines Detergent drawer guidelines...
  • Page 3 Maintenance Drum Clean + Smart Check Emergency drain Cleaning Recovery from freezing Care against an extended time of disuse Troubleshooting Checkpoints Information codes Specifications Fabric care chart Protecting the environment Specification sheet English 3 WW85M64FOPW_DC68-03863A-01_EN.indd 3 2018/4/3 9:35:56...

  • Page 4: Safety Information

    Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features.

  • Page 5: Important Safety Precautions

    These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance. As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarise yourself with its operation and exercise care when using it.

  • Page 6: Critical Installation Warnings

    Safety information 5. The new hose-sets supplied with the appliance are to be used and old hose-sets should not be reused. 6. For appliances with ventilation openings in the base, a carpet must not obstruct the openings. 7. For use in Europe: Children of less than 3 years should be kept away unless continuously supervised.
  • Page 7 Keep all packaging materials out of the reach of children as these may be dangerous. • If a child places a bag over its head, it may suffocate. When the appliance, power plug or power cord is damaged, contact your nearest service centre.

  • Page 8: Installation Cautions

    Safety information Installation cautions CAUTION This appliance should be positioned in such a way that the power plug is easily accessible. • Failure to do so may result in electric shock or fire due to electric leakage. Install your appliance on a solid, level floor that can support its weight. • Failure to do so may result in abnormal vibrations, movement, noise, or problems with the product.
  • Page 9 • Failure to do so may result in electric shock or fire. If any foreign substance enters into the appliance, unplug the power plug and contact you nearest Samsung Customer Service. • This may result in electric shock or fire.

  • Page 10: Usage Cautions

    Safety information Usage cautions CAUTION When the washing machine is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the power plug and clean the washing machine using a damp, soft cloth. • Failure to do so may result in discolouration, deformation, damage, or rust. The front glass may be broken by a strong impact.
  • Page 11 Using the product for business purposes qualifies as a product misuse. In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
  • Page 12 Safety information Do not place any objects (such as shoes, food waste, animals) other than laundry into the washing machine. • This may result in damage to the washing machine, or injury and death in the case of pets due to the abnormal vibrations. Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.

  • Page 13: Critical Cleaning Warnings

    Take care that children’s fingers are not caught in the door when you close it. • Failure to do so may result in injury. Critical cleaning warnings WARNING Do not clean the appliance by spraying water directly onto it. Do not use the a strong acidic cleaning agent. Do not use benzene, thinner or alcohol to clean the appliance.

  • Page 14: Installation

    What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer. 01 Release lever 02 Detergent drawer...
  • Page 15 Spanner Bolt caps Hose guide Cold water hose Hot water hose Liquid detergent guide Cap Fixer NOTE • Bolt caps : The provided number (3 to 6) of bolt caps depends on the model. • Hot water hose: Applicable models only. • Liquid detergent guide: Applicable models only.

  • Page 16: Installation Requirements

    Drain • Improperly connected grounding Samsung recommends a standpipe in conductors may cause electric shock. height of 60-90 cm. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.
  • Page 17 Flooring Alcove or closet installation For best performance, the washing Minimum clearance for stable operation: machine must be installed on a solid floor. Sides 25 mm Wood floors may need to be reinforced 25 mm to minimize vibration and/or unbalanced loads.

  • Page 18: Step-By-Step Installation

    Installation Step-by-step installation STEP 1 Select a location Location requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • Adequate room for ventilation and wiring • The ambient temperature is always higher than the freezing point (0 ˚C) • Away from a heat source STEP 2 Remove the shipping bolts Unpack the product package and remove all...
  • Page 19 3. Close all plastic bolt caps on the rear of the washing machine. CAUTION Do not remove the screw (A) that fixes the hose clip. WARNING Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags, polystyrene, etc.) out of children’s reach. English 19 WW85M64FOPW_DC68-03863A-01_EN.indd 19 2018/4/3 9:35:59...
  • Page 20 Installation STEP 3 Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 2. Level the washing machine by manually adjusting the levelling feet. 3. When levelling is complete, tighten the nuts using the spanner.
  • Page 21 3. Holde the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*).  4. Insert the adaptor into the water tap, and tighten the screws while lifting up the adaptor. 5. Turn part (C) in the arrow direction to tighten it.
  • Page 22 If there are water leaks, repeat the steps above. WARNING Stop using the washing machine if there is a water leak, and contact a local Samsung service centre. Otherwise, this may cause electric shock. CAUTION Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high-pressure hose.
  • Page 23 For models with an additional hot water inlet: 1. Connect the red end of the hot water hose to the hot water inlet on the back of the machine. 2. Connect the other end of the hot water hose to the hot water tap. Aqua hose (applicable models only) The aqua hose alerts users of a risk of water leaks.
  • Page 24 Installation STEP 5 Position the drain hose The drain hose can be positioned in three ways: Over the edge of a wash basin The drain hose must be placed at a height of between 60 cm and 90 cm (*) from the floor.
  • Page 25 In a sink drain pipe branch The drain pipe branch mush be above the sink siphone so that the end of the hose is at least 24 in. (60 cm) above the ground. (*) : 24 in. (60 cm) STEP 6 Power on Plug the power cord into a wall socket featuring an AC 220-240 V / 50 Hz approved electrical outlet protected by a fuse or circuit breaker.

  • Page 26: Before You Start

    Before you start Initial settings Run Calibration (recommended) Calibration ensures accurate weight detection by the washing machine. Make sure the drum is empty before running Calibration. 1. Power off, and then power on the washing machine. 2. Hold down Temp. and Delay End + simultaneously for 3 seconds to enter Calibration mode.
  • Page 27 STEP 2 Empty pockets Empty all the pockets of your laundry items • Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as well as the drum. Turn clothing with buttons and embroideries inside out • If pants or jacket zippers are open while washing, the drum may be damaged.
  • Page 28 Before you start STEP 6 Apply a proper detergent type The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool), colour, wash temperature, and degree of soiling. Make sure to use the laundry detergent that is designed for automatic washing machines.
  • Page 29 Laundry capsules To get the best results from using laundry capsules, please follow these instructions. 1. Put the capsule in the bottom of the empty drum towards the rear. 2. Put the laundry in the drum on top of the capsule. English 29 WW85M64FOPW_DC68-03863A-01_EN.indd 29 2018/4/3 9:36:03...

  • Page 30: Detergent Drawer Guidelines

    Before you start CAUTION For cycles using cold water or cycles that complete in less than one hour, the capsule may not dissolve completely. Detergent drawer guidelines The washing machine provides a three-compartment dispenser: the left compartment for the main wash, the centre for fabric softeners, and the right for the preliminary wash. Prewash compartment: Apply prewash detergent or starch.
  • Page 31 To apply washing agents to the detergent drawer 1. Slide open the detergent drawer. 2. Apply laundry detergent to the main-wash compartment as instructed or recommended by the manufacturer. To use liquid detergent, see page 32. 3. Apply fabric softener to the softener compartment.
  • Page 32 Before you start CAUTION • Do not apply powder detergent to the liquid detergent guide. • Concentrated fabric softener must be diluted with water before applied. • Do not apply main-wash detergent to softener compartment. To use liquid detergent (applicable models only) First insert the provided liquid detergent container in the main-wash...

  • Page 33: Operations

    Operations Control panel 01 Cycle Selector Turn the dial to select a cycle. The display shows current cycle information and estimated time 02 Display remaining, or an information code when a problem occurs. For buttons and icons, refer to the corresponding page. 03 Temp.
  • Page 34 Operations Press to activate/deactivate the Bubble Soak function. This function helps remove a wide variety of stubborn stains. • Bubble Soak helps remove a variety of stubborn stains. • With Bubble Soak selected, laundry is thoroughly soaked in 08 Bubble Soak water bubbles for effective washing.

  • Page 35: Simple Steps To Start

    Simple steps to start 1. Press Power to turn on the washing machine. 2. Select a cycle in the cycle panel. 3. Change the cycle settings (Temp., Rinse, and Spin) as necessary. 4. To add an option, press Options. Use the button again to choose a preferred item. 5.

  • Page 36: Cycle Overview

    Operations Cycle overview Standard cycles Cycle Description & Max load (kg) • For cottons, bed linens, table linens, underwear, towels, or shirts. COTTON The washing time and the rinse count are automatically adjusted according to the load. • Optimal performance with lower energy for cotton fabrics, bed linens, table linens, underwear, towels, or shirts.
  • Page 37 Cycle Description & Max load (kg) For lightly soiled items in less than 2.0 kg that you want to wash quickly. • Use less than 20 g of detergent. Using more than 20 g 15’ QUICK WASH of detergent may leave detergent residue. • For liquid detergent, use a max of 20 ml of liquid detergent.
  • Page 38 Operations Options Option Description • For badly soiled laundry. The operation time for each cycle is Intensive longer than normal. • This will add a preliminary washing cycle before the main Pre Wash wash cycle. • You can turn on or off the sound from the washing machine. When this function is set to Off, the AddWash alarm, the Sound On/Off melody of cycle completion, and the power-off beep will not...

  • Page 39: Special Features

    Special features AddWash When the AddWash indicator is on, you can stop operation of the machine and put additional laundry or softener into the drum. The Add Door opens by more than 130° for easy access. 1. Press Start/Pause (Hold to Start) to stop operation.
  • Page 40 Operations CAUTION • Do not open the Add Door if suds have formed inside the drum that rise above the level of the Add Door. • Do not attempt to open the Add Door while the machine is operating without first pressing Start/Pause (Hold to Start).

  • Page 41: Settings

    Settings Child Lock To cancel the Child Lock • Press and hold - and + (of the Delay End To prevent children or infants from option) simultaneously for 3 seconds to accidentally starting or setting the washing deactivate, and then press and hold the machine, Child Lock locks all buttons except buttons again for 3 seconds to cancel for the Power button.

  • Page 42: Smartthings

    • An unapproved wired/wireless router may fail to connect to Samsung washing machine. Download On an app market (Google Play Store, Apple App Store, Samsung Galaxy Apps), find the SmartThings app with a search term of “SmartThings”. Download and install the app on your device.
  • Page 43 You don’t need a separate app to create your account. NOTE If you have a Samsung account, use the account to log in. A registered Samsung smartphone user automatically logs in. To register your device to SmartThings 1.
  • Page 44 Operations SmartThings Category Checkpoint Description You can check the current cycle and its Washing status options, and the remaining cycle time. The Smart Control status is shown for the Smart Control washing machine. Monitoring Use this to check if the washing machine Self Check operates normally.
  • Page 45 Category Checkpoint Description You can select the fabric type, color, and the soil level to get recommended options Laundry Recipe * and wash cycles that you can start right away. You can set the desired time for a wash cycle to finish. After you set the desired time, you will Laundry Planner * get a recommended cycle that will end...
  • Page 46 Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: The official Declaration of conformity may be found at http://www.samsung.com, go to Support > Search Product Support and enter the model name.

  • Page 47: Maintenance

    Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Drum Clean + Perform this cycle regularly to clean the drum by removing bacteria from it. This cycle heats the water between 60 °C and 70 °C, and it also removes accumulated dirt from the rubber door gasket.

  • Page 48: Smart Check

    Maintenance Smart Check To enable this function, you must first download the Samsung Smart Washer app at the Play Store or the App Store, and install it on a mobile device featuring a camera function. The Smart Check function has been optimised for Galaxy & iPhone series (applicable models only).

  • Page 49: Emergency Drain

    Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Power off and unplug the washing machine from the electrical outlet. 2. Gently press the top area of the filte cover (A) to open.

  • Page 50: Cleaning

    Maintenance Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. Add Door 1. Open the Add Door. 2. Use a wet cloth to clean the Add Door. - Do not use cleaning agents.
  • Page 51 Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord. 2. Close the water tap. 3. Loosen and disconnect the water hose from the back of the washing machine. Cover the hose with a cloth to prevent water from gushing out.
  • Page 52 Maintenance Pump filter It is advisable to clean the pump filter 5 or 6 times a year to prevent its clogging. A clogged pump filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2.
  • Page 53 Detergent Drawer 1. While holding down the release lever inside the drawer, slide open the drawer. 2. Clean the drawer components in flowing water using a soft brush. 3. Clean the drawer recess using a soft brush. 4. Reinsert the release lever and the Liquid detergent guide to the drawer.

  • Page 54: Recovery From Freezing

    Maintenance Recovery from freezing The washing machine may freeze when it drops below 0 °C. 1. Turn off the washing machine, and unplug the power cord. 2. Pour warm water over the water tap to loosen the water hose. 3. Disconnect the water hose, and soak it in warm water. 4.

  • Page 55: Troubleshooting

    Troubleshooting Checkpoints If you encounter a problem with the washing machine, first check the table below and try the suggestions. Problem Action Make sure the washing machine is plugged in. • • Make sure the door is properly closed. • Make sure the water taps are open.
  • Page 56 Troubleshooting Problem Action • Make sure the drain hose is straightened all the way to the drain system. If you encounter a drain restriction, call for service. • Make sure the debris filter is not clogged. • Close the door and press or tap Start/Pause (Hold to Start). For your safety, the washing machine will not tumble or spin unless Does not drain and/ the door is closed.
  • Page 57 Problem Action • Plug the power cord into a live electrical outlet. • Check the fuse or reset the circuit breaker. • Close the door and press the Start/Pause (Hold to Start) button to start the washing machine. For your safety, the washing machine will not tumble or spin unless the door is closed.
  • Page 58 - If you set the Child Lock for safety reasons. - When the drum wash or drum drying cycle is running that does not involve additional laundry. If a problem persists, contact a local Samsung service centre. 58 English WW85M64FOPW_DC68-03863A-01_EN.indd 58...

  • Page 59: Information Codes

    Information codes If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions. Code Action Water is not supplied. • Make sure the water taps are open. •...
  • Page 60 • Restart after spinning. • If the information code remains on the display, contact a local Samsung service centre. Check the drain hose. • Make sure the end of the drain hose is placed on the floor. Make sure the drain hose is not clogged.
  • Page 61 Code Action The electronic control needs to be checked (Over Voltage Error). • Check the PCB and wire harness. • Check if power is supplied properly. • If the information code remains, contact a customer service centre. Low voltage detected •...
  • Page 62 To add laundry, open the Add Door and input laundry. Close the Add Door properly. Then, press and hold Start/Pause (Hold to Start) to resume operation. If any information code keeps appearing on the screen, contact a local Samsung service centre. 62 English WW85M64FOPW_DC68-03863A-01_EN.indd 62...

  • Page 63: Specifications

    Specifications Fabric care chart The following symbols provide garment care directions. The care labels include four symbols in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary). The use of symbols ensures consistency among garment manufacturers of domestic and imported items.

  • Page 64: Protecting The Environment

    Specifications Protecting the environment • This appliance is manufactured from recyclable materials. If you decide to dispose of this appliance, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the door so that animals and small children cannot get trapped inside the appliance.

  • Page 65: Specification Sheet

    Specification sheet “ * “ Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Type Front loading washing machine Model name WW85M64**** Dimensions W600 x D600 x H850 (mm) Water pressure 50-800 kPa Net weight 77.0 kg Wash and spin capacity 8.5 kg Power Washing and...
  • Page 66 Specifications 600 mm 850 mm 600 mm 680 mm 1115 mm NOTE The design and specifications are subject to change without notice for quality improvement purposes. 66 English WW85M64FOPW_DC68-03863A-01_EN.indd 66 2018/4/3 9:36:20...
  • Page 67 Memo WW85M64FOPW_DC68-03863A-01_EN.indd 67 2018/4/3 9:36:20...
  • Page 68 QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT AUSTRALIA 1300 362 603 www.samsung.com/au/support DC68-03863A-01 WW85M64FOPW_DC68-03863A-01_EN.indd 68 2018/4/3 9:36:20...

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