Troubleshooting; After Sales Service - Hotpoint HDM67G9C2CX/U Quick Manual

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USEFUL TIPS
HOW TO READ THE COOKING TABLE
The table indicates the best function to use with
certain types of food cooked on a single shelf.
Cooking times start from the moment food is placed
in the oven, excluding pre-heating (where required).
Cooking temperatures and times are purely for
guidance and will depend on the amount of food and
type of accessory used. Use the lowest recommended
settings to begin with and, if the food is not cooked
enough, then switch to higher settings. Use the
accessories supplied and preferably dark-coloured
metal cake tins and baking trays. You can also use
Pyrex pans and accessories or ones made from china,
but bear in mind that cooking times will be slightly
longer. For best results, follow the recommendations
in the cooking table carefully when selecting which
of the supplied accessories to place on which of the
shelves.

TROUBLESHOOTING

Problem
The oven or the burner will not
switch on.
In the event of problems, turn the adjustment knob back to the
AFTER-SALES SERVICE
To receive assistance, call the number given on the
warranty leaflet enclosed with the product or follow
the instructions on our website. Be prepared to
provide:
a brief description of the problem;
the exact model type of your product;
the assistance code (the number following the word
SERVICE on the identification plate attached to the
product, which can be seen on the inside edge when
the oven door is open);
your full address;
a contact telephone number.
WWW
A complete product specification, including the energy efficiency ratings for this oven, can be read and
downloaded from our website
Possible cause
Power cut.
Disconnection from the
mains electricity.
Gas supply interrupted.
Switch-on procedure carried
out incorrectly.
www.hotpoint.co.uk
Solution
Check for the presence of mains electrical power
and whether the oven is connected to the
electricity supply.
Wait at least one minute, then try to switch the
oven on again and see if the problem persists.
Check that the gas tap upstream of the oven is
open or that the liquid gas cylinder (if being used)
is not empty.
Wait at least one minute and then repeat the steps
described in the "Daily use" section.
position and open the oven door.
Please note: If repairs are required, contact an
authorised service centre that is guaranteed to use
original spare parts and perform repairs correctly.
Please refer to the enclosed warranty leaflet for more
information on the warranty.
EN
17

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