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TROUBLESHOOTING
Problem
The remote
control is not
working
Water is dripping
outside
Water is dripping
OUTSIDE when
the unit is cooling
Water is dripping
INSIDE when the
unit is cooling
Noise when the
unit starts
Warranty: (6 Month limited)
The manufacturer warrants this unit against defects in materials and workmanship on functional parts,
for a period of 6 months from the original date of purchase. Your sales receipt showing the date of
purchase of the product is your proof of purchase. Keep sales receipt in a safe place for future
reference. This product is made with the highest quality materials and is warranted to be free from
defects in materials and workmanship at the time of purchase. This limited warranty applies to products
manufactured or distributed by the manufacturer, are delivered in the continental United States, and
extends to the original purchaser, or gift recipient. This warranty becomes valid at the time of purchase
and terminates either by the specified time frame listed above and or owner transfer. Any extended
warranties (Warranties that cover above and beyond this manufacturer warranty) that are sold through
a retailer or third party, are not directly correlated with this product's limited warranty, and may be
redirected to said retailer or third party for coverage. This warranty extends through the manufacturer
of the product and covers functional parts only. Cosmetics are not covered, unless unequivocally
determined it is a workmanship defect. Shipping damage should be addressed with the shipping
company, retailer or place of purchase, not the manufacturer unless the manufacturer was the direct
shipper. The manufacturer's sole obligation under this warranty shall be limited to furnishing the
original purchaser replacement parts for units deemed repairable by the supplier's warranty
department. The purchaser is responsible for insurance coverage on any parts shipped or returned if
desired. The purchaser is responsible to prepay any shipping charges (both ways) including, but not
limited to taxes and duties. All exchanged parts and products replaced under this warranty will become
the property of the manufacturer.
Possible Cause
The batteries are
inserted incorrectly
The batteries may
be dead
Hot and humid
weather
The air conditioner is
not correctly tilted
outside
Moisture removed
from the air is
draining into the
base pan
A "da-da" sound may
occur for 30 seconds
when the unit is
turned on due to the
compressor starting.
Solution
Check the position
of the batteries.
Replace the batteries.
This is normal.
Improper installation. Tilt air conditioner
slightly to the outside to allow water drainage.
Refer to installation instructions.
This is normal for a short period in areas with low
humidity and normal for a longer period in areas
with high humidity.
This is normal.
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