Tesla MODEL Y 2012 Owner's Manual page 250

Troubleshooting Alerts
Also make sure the wall plug adapter is not covered by anything, and that there is no heat source nearby. If the issue
persists in normal ambient temperatures (under 38°C), service is required.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can
be located through the map on your vehicle's touchscreen display. See
details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.
For more information on troubleshooting Mobile Connector status lights and charging issues, refer to the
owner's manual.
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Electrical system power reduced
Vehicle may shut down unexpectedly
The electrical system cannot maintain the voltage required to support all vehicle features.
If this alert is present while you are driving, it is possible your vehicle will shut down unexpectedly. It is also possible
that your vehicle will not restart after the current drive.
If this alert is present when your vehicle is in Park or when it first wakes, it is possible your vehicle may not have
adequate electrical power to start driving. A separate vehicle alert may be present to indicate that condition.
It is recommended that you eliminate or reduce your use of any nonessential features. This can help your vehicle
maintain adequate electrical power for essential functions.
If this alert remains active, it is recommended that you schedule service immediately. Without service, your vehicle
may not drive, may shut down unexpectedly, or may not restart.
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Schedule service to replace low voltage battery
Software will not update until battery is replaced
The low voltage battery is showing degraded performance and needs to be replaced. Until the low voltage battery is
replaced, vehicle software updates will not complete.
It is recommended that you have the low voltage battery replaced at your earliest convenient opportunity.
You can schedule service via your Tesla Mobile App, or with an independent service provider that offers low voltage
battery replacement for your vehicle. Please note that independent service provider options may vary, based on your
vehicle configuration and your location.
Your vehicle is OK to drive with this alert present. However, if you delay the low voltage battery replacement, your
vehicle may eventually not have enough electrical power to start or to restart after a recent drive.
If the low voltage battery does not have enough electrical power to turn on your vehicle or open the doors, follow
the instructions in Jump Starting the Low Voltage Battery on page
For more information on the battery system, see
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Electrical system power reduced
Vehicle shutting down
The low voltage battery cannot provide the electrical support necessary to drive or continue driving. Your vehicle is
shutting down to preserve energy for essential functions other than driving.
Your vehicle cannot be driven or continue driving while this condition continues.
If this alert is present while you are driving, your vehicle needs to come to a stop immediately. It is recommended
that you:
248
Maps and Navigation on page 129
.
High Voltage Battery Information on page
for more
product's
160.
MODEL Y Owner's Manual