Tesla Y 2020 Emergency Response Manual
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Tesla Y 2020 Emergency Response Manual

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INFORMATION FOR FIRST AND SECOND RESPONDERS
EMERGENCY RESPONSE GUIDE
TESLA
MODEL Y
ELECTRIC
VERSION: 001

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Summary of Contents for Tesla Y 2020

  • Page 1 INFORMATION FOR FIRST AND SECOND RESPONDERS EMERGENCY RESPONSE GUIDE TESLA MODEL Y ELECTRIC VERSION: 001...

  • Page 2: Table Of Contents

    CONTENTS 0. Emergency Response Sheet Page 1 1. Identification / recognition Page 2 2. Immobilization / stabilization / lifting Page 5 3. Disable direct hazards / safety regulations Page 7 4. Access to the occupants Page 12 5. Stored energy / liquids / gases / solids Page 19 6.

  • Page 3: Emergency Response Sheet

    TESLA MODEL Y From 2020—Present Stored gas Seatbelt SRS Con- Pedestrian Airbag inflator preten- trol Unit protection sioner active system Automatic Gas strut/ High Zone rollover pre-loaded strength requiring protection spring zone special system attention Battery Ultra ca- Fuel tank...

  • Page 4: Identification / Recognition

    NOTE: Model Y may have a “DUAL MOTOR” badge on the trunk to indicate that it is a dual motor configuration. NOTE: The Tesla emblem indicates a fully electric vehicle. Vehicle Identification Number (VIN) Model Y can be identified by its VIN. Locate the stamped plate on the top of the dashboard by looking through the driver’s side of the windshield.
  • Page 5 12V power may not be available and the touchscreen will not be operational. Trying to support 12V power on a vehicle that has been in an accident could lead to a possible 12V electrical fire. Tesla does not recommend attempting to reconnect 12V power. Model Y Emergency Response Guide...
  • Page 6 A personal smartphone can be set up to communicate with Model Y using Bluetooth. If a smartphone is already paired to the vehicle, open the Tesla mobile app on the smartphone and navigate to CONTROLS to unlock or lock Model Y.

  • Page 7: Immobilization / Stabilization / Lifting

    2. Immobilization / stabilization / lifting IMMOBILIZATION 1. Chock wheels Model Y moves silently, so never assume it is powered off. Drivers can choose a setting that determines whether or not Model Y will “creep” when a drive gear is selected. If this setting is off, Model Y may not move unless the accelerator pedal is pressed, even if shifted into Drive or Reverse.
  • Page 8 STABILIZATION / LIFTING POINTS The high voltage battery is located under the floor pan. A large section of the undercarriage houses the high voltage battery. When lifting or stabilizing Model Y, only use the designated lift areas, as shown in green. WARNING Be careful to not damage the battery pack while stabilizing / lifting the vehicle.

  • Page 9: Disable Direct Hazards / Safety Regulations

    3. Disable direct hazards / safety regulations ACCESS 1. Open the hood (see chapter 4: Access to the Occupants). 2. Remove the access panel by pulling it upward to release the clips that hold it in place. MAIN DISABLE METHOD 1.
  • Page 10 Cable Cut When cut, the First Responder Loop disables 12V power going to the airbag circuit. Cutting of the First Responder Loop also removes 12V power going to the high voltage contactors inside the high voltage battery pack. Cutting the first responder loop does not disable the 12V battery system.
  • Page 11 Battery Low-Voltage When the vehicle’s hood is opened, the 12V battery is accessible underneath the access panel next to the windshield. When necessary, the negative battery cable should be double cut to open the 12V battery circuit. Care should always be taken to not make contact with the positive and negative battery terminals when double cutting the negative battery cable.
  • Page 12 Airbags Airbags are located in the approximate areas shown. Airbag warning information is printed on the sun visors. When the airbags have been deployed by the Restraint Control Module (RCM), the pyro-technic fuse that deactivates the vehicle’s high voltage system will be simultaneously triggered. Model Y is designed to deactivate high voltage in all components and cables outside of the high voltage battery when an airbag is deployed.
  • Page 13 Stored Gas Inflators The stored gas inflators, outlined in red, are located near the roof and towards the rear of the vehicle. WARNING Rescuers should never cut or crush inflation cylinders. Cutting or compressing cylinders causes catastrophic failure, leading to injury or death. WARNING The RCM has a backup power supply with a discharge time of approximately 10 seconds.

  • Page 14: Access To The Occupants

    4. Access to the occupants NOTE: The seats and steering wheel are electrically powered and may not function after a collision. NOTE: After a collision, the doors and liftgate may not unlock from the outside. Extrication may be required. Opening Doors from the Outside with Power To open the Model Y doors from the outside, press the wide part of a door handle inwards and then pull the door open.
  • Page 15 Opening Front Doors from Inside without Power To open the Model Y front doors from the inside without 12V power, lift the mechanical release handle located near the window switches. It is important to know that in any vehicle collision with damage to the driver or passenger front door, the mechanical door release may not operate as designed.
  • Page 16 Opening the Hood with Power Model Y does not have a traditional internal combustion engine. Therefore, the area that would normally house the engine is used as additional storage space. Tesla calls this area the “Front Trunk”. To open the hood with 12V power enabled, touch the associated OPEN button on the touchscreen.
  • Page 17 Opening the Hood using External 12V Power Supply This method will not open the front trunk if Model Y is locked and has 12V power. Use an external power supply, such as a jumper box, for the following: 1. Locate an external 12V power supply. 2.
  • Page 18 6. Turn on the external power supply (refer to the external power supply manufacturer’s instructions). The hood latches are immediately released and you can now open the hood to access the front trunk area. 7. Disconnect both external power supply cables, beginning with the black negative (-) cable. Model Y Emergency Response Guide...
  • Page 19 High Strength Zone Model Y is reinforced to protect occupants in a collision. Suitable tools must be used to cut or crush these areas. Reinforcements are shown in teal below. The B-pillar of Model Y is constructed of ultra-high-strength reinforced steel. The vehicle’s doors are made of aluminum.
  • Page 20 WARNING Always use appropriate tools, such as a hydraulic cutter, and always wear appropriate PPE when cutting Model Y. Failure to follow these instructions can result in serious injury or death. WARNING Regardless of the disabling procedure you use, ALWAYS ASSUME THAT ALL HIGH VOLTAGE COMPONENTS ARE ENERGIZED! Cutting, crushing, or touching high voltage components can result in serious injury or death.

  • Page 21: Stored Energy / Liquids / Gases / Solids

    5. Stored energy / liquids / gases / solids 400V WARNING The cells in the HV battery are sealed and there is not enough electrolyte to create a pool of liquid. Clear liquid is likely water. The coolant is blue. NOTE: The following images show a Dual Motor vehicle.
  • Page 22 High Voltage Battery Pack Model Y is equipped with a floor-mounted 400V lithium-ion high voltage battery. The battery is made up of many cells that are liquid cooled with coolant. The coolant will appear blue in color and may leak from the battery pack if the pack has been compromised during a vehicle collision.
  • Page 23 High Voltage Power Cable / Component High voltage cables are shown in orange. There are high voltage cables that run the length of the battery pack on the bottom side through an extrusion providing protection. Do not compromise these high voltage cables with rescue tools. At no time should any high voltage cables be compromised with rescue tools.
  • Page 24 Battery Low-Voltage In addition to the high voltage system, Model Y has a low voltage electrical system. Its 12V battery operates the restraint system, airbags, windows, door locks, touchscreen, and interior and exterior lights. The high voltage system charges the 12V battery, and the 12V battery supplies power to the high voltage contactors, allowing high voltage current to flow into and out of the high voltage battery.

  • Page 25: In Case Of Fire

    (such as a vent or opening from a collision) already exists. Do not open the battery for the purpose of cooling it. Tesla does not recommend placing the vehicle in a large container full of water. The use of a Thermal Imagery Camera or Infrared (TIC or IR) is recommended to monitor battery temperatures during the cooling process.
  • Page 26 Battery fires can take up to 24 hours to fully cool. After suppression and smoke has visibly subsided, a thermal imaging camera can be used to actively measure the temperature of the high voltage battery and monitor the trend of heating or cooling.

  • Page 27: In Case Of Submersion

    7. In case of submersion Treat a submerged Model Y like any other submerged vehicle. The body of Model Y does not present a greater risk of shock because it is in water. However, handle any submerged vehicle while wearing the appropriate PPE for water rescue. Remove the vehicle from the water and continue with normal high voltage disabling.

  • Page 28: Towing / Transportation / Storage

    This method must not exceed the manufacturer speed rating of the dollies. With this method, Tesla recommends the vehicle faces forward so that the front wheels are lifted and the rear wheels are on dollies.
  • Page 29 Transport Mode is about to cancel. NOTE: If Model Y cannot detect the key (an authenticated smartphone or key), the Transport Mode button is grayed out and Transport Mode cannot be enabled. Call Tesla Roadside Assistance. NOTE: The touchscreen is unresponsive if Model Y has no 12V power. Use an external 12V power to open the hood and jump start the vehicle’s auxiliary 12V battery.

  • Page 30: Important Additional Information

    Never transport the Model Y with rear wheels on the ground. Doing so can lead to significant damage and overheating. In rare cases, extreme overheating may cause the surrounding components to ignite. Contact Us First Responders and Second Responders with emergencies, call Tesla Roadside Assistance. Refer to https://www.tesla.com/support/roadside-assistance for the applicable number.

  • Page 31: Explanation Pictograms Used

    Airbags Knee airbags are only installed in North America and South Korea. 10. Explanation pictograms used In some working environments, the Infrared (IR) device is referred to as a Thermal Imaging Camera (TIC). Refers to the hood of a vehicle and follows with detailed procedure for opening the hood both with and without power available.

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