Kyocera PA2001w Operation Manual page 104

Symptom
Printing incomplete or
out of position.
The previous image
remains and lightly
printed. In minor cases,
residual image appears
as black dots.
The altitude is 1,500 m
or higher and irregular
white dots appear in the
image.
Change the connect
setting for the Wireless
Network to the connect
setting for the USB.
Tips
Printer problems may be solved easily by following the tips below. When you have encountered a problem that cannot be
solved following the guidelines above, try the following:
• Restart the computer you are using to send print jobs to the printer.
• Obtain and use the latest version of the printer driver. The latest versions of printer drivers and utilities are available at:
hpps://www.kyocera.info/
• Make sure that the procedures for printing are correctly followed in the application software. Consult the
documentation supplied with the application software.
Checkpoints
Is the paper loaded correctly?
Are the application software settings at
the PC set properly?
—
—
Corrective Actions
Check the position of the paper width
guides.
Check that the printing settings are
correct in the application software and
the printer driver.
Select the Configuration > Device
Defaults > Media type and set it to
Custom7. If there is still no
improvement, Decrease the
adjustment value for Print density in
KYOCERA Client Tool.
If there is still no improvement, return
the setting to the original value.
Select Maintenance Menu > Adjust
print quality > Altitude setting and
increase the adjustment value. If there
is no improvement after the value is
increased by 1 level, increase by 1
level again. If there is still no
improvement, return the setting to the
original value.
Connect the machine and PC with the
USB cable and install the driver and
the utility again.
7-4
Troubleshooting
Reference
Page
3-9
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3-44
6-14
3-12
3-20