Contents 1 Please Read First..................1 Preface ............................2 Machine Features ........................3 Optimize your office workflow ..................3 Save energy and cost ....................... 4 Strengthen security ......................5 Use functions more efficiently ..................6 Guides Provided with the Machine ................... 7 About the Operation Guide (this Guide)...................
Page 3
Energy Saver function ....................67 Quick Setup Wizard ........................70 Configuring Settings Quick Setup Wizard..............71 Installing Software ........................72 Published Software (Windows)..................72 Installing Software in Windows..................73 Uninstalling Windows Software ..................81 Installing Software on a Mac OS Computer ..............83 Checking the Counter .......................
Page 4
Monitoring the Printer Status (Status Monitor)..............151 Accessing the Status Monitor..................151 Exiting the Status Monitor ...................152 Quick View State......................153 Printing Progress Tab ....................154 Paper Tray Status Tab ....................155 Toner Status Tab......................156 Alert Tab .........................157 Status Monitor Context Menu ..................158 Status Monitor Notification Settings ................159 5 ...
Page 5
Sending Log History .....................211 Function Settings........................212 Function Defaults......................212 Email ..........................214 WSD ..........................215 Printer..........................216 Job Box ...........................220 Cloud Access Setting ....................221 Home ..........................222 Status..........................223 Remote Serv.Set......................224 Network Settings ........................225 Host Name ........................225 [Proxy] ..........................226 Wi-Fi Direct Setting .......................227 Wi-Fi Settings .........................229 Wired Network Settings ....................234 Protocol Settings......................239 Ping..........................244...
Page 6
PIN Login........................288 Using User Login Administration................289 Overview of Job Accounting ....................290 Enabling Job Accounting......................291 Job Accounting .........................292 Job Accounting (Local)......................293 Adding an Account......................293 Restricting the Use of the Machine ................294 Editing an Account......................295 Deleting an Account .....................296 Job Accounting for Printing ..................297 Configuring Job Accounting ....................299 Counting the Number of Pages Printed ..............299 Print Accounting Report....................301...
Page 7
Backing up your data using KYOCERA Net Viewer ...........458 Backing up your data using Command Center RX ...........459 Security Quick Setup Function List ..................460 TLS...........................460 Serverside Settings .......................461 Clientside Settings ......................462 IPv4 Settings (Wired Network) ..................463 IPv4 Settings (Wireless Network) ................464 IPv6 Settings (Wired Network) ..................465...
Please Read First > Preface Preface Thank you for purchasing this machine. This Operation Guide is intended to help you operate the machine correctly, perform routine maintenance, and take simple troubleshooting measures as needed so that the machine can always be used in the optimum condition.
Please Read First > Machine Features Machine Features The machine is equipped with many useful functions. ➡ Using Various Functions (page 168) Here are some examples. Optimize your office workflow Save frequently used documents in the machine You can save the frequently used document in the machine and print it when needed. ➡ ...
Please Read First > Machine Features Save energy and cost Save energy as needed (Energy Saver function) The machine is equipped with Energy Saver function that automatically switches the machine into Sleep Mode. ➡ Energy Saver function (page 67) Printing with reduced toner consumption (EcoPrint) You can save toner consumption with this function.
Please Read First > Machine Features Strengthen security Prevent loss of finished documents (Private Print) Temporarily saving print jobs in the main unit document box and outputting them when in front of the device can prevent documents from being taken by others. ➡ ...
Please Read First > Machine Features Use functions more efficiently Make the machine quiet (Quiet Mode) You can make the machine quiet by reducing its running noise. ➡ Quiet Mode (page 170) Install the machine without concerning the network cables (Wireless Network) (Machine equipped with Wi-Fi module) If there is a wireless LAN environment, it is possible to install the unit without worrying about the network wiring.
The following guides are provided with the machine. Refer to each guide as needed. The guides can be downloaded from the Download Center (https://kyocera.info/). To view the guides on a computer, Adobe Reader Version 8.0 or later needs to be installed.
Page 15
PRESCRIBE Commands Technical Reference Describes the PRESCRIBE command functions and control for each type of emulation. Directly print a PDF file KYOCERA Net Direct Print Operation Guide Explains how to print PDF files without launching Adobe Acrobat or Reader. Adjust the printing position Maintenance Menu User Guide Explains how to configure print settings.
Please Read First > About the Operation Guide (this Guide) About the Operation Guide (this Guide) Structure of the guide The Operation Guide contains the following chapters. Chapter Contents Please Read First Provides precautions regarding use of the machine and trademark information.
Please Read First > About the Operation Guide (this Guide) Conventions Used in This Guide Adobe Reader is used as an example in the explanations below. 1 Click an item in the Table of Contents to jump to the corresponding page. 2 Indicates operational requirements and restrictions to operate the machine correctly, and avoid damage to the machine or property.
Page 18
Please Read First > About the Operation Guide (this Guide) Conventions Used in Procedures for Operating the Machine In this Operation Guide, continuous operation is shown with > in sequence, as below: Actual procedure 1 Select the [Home] key. 2 Select [...], then press [System Menu]. 3 Move the screen downwards.
Page 19
Please Read First > About the Operation Guide (this Guide) Size of Paper Paper sizes such as A5 can be used in both the horizontal and vertical orientations. To distinguish the orientations when these sizes are used, "R" is added to sizes used in the horizontal orientation. Set the paper in vertical orientation When loading in a cassette Setting Position (X=Width, Y=Length)
Please Read First > Notice Notice Safety Conventions in This Guide The sections of this guide and parts of the machine marked with symbols are safety warnings meant to protect the user, other individuals and surrounding objects, and ensure correct and safe usage of the machine. The symbols and their meanings are indicated below.
Please Read First > Notice Environment The service environmental conditions are as follows: Temperature 10 to 32.5°C/50 to 90.5°F But humidity should be 70% or less when temperature is 90.5 °F (32.5 °C). Humidity 10 to 80% But temperature should be 86 °F (30 °C) or less when humidity is 80%. Avoid the following locations when selecting a site for the machine.
Please Read First > Notice Precautions for Use Cautions when handling consumables CAUTION Do not attempt to incinerate parts which contain toner. Dangerous sparks may cause burns. Keep parts which contain toner out of the reach of children. If toner happens to spill from parts which contain toner, avoid inhalation and ingestion, as well as contact with your eyes and skin.
Please Read First > Notice Safety Instructions Regarding the Disconnection of Power Caution: The power plug is the main isolation device! Other switches on the equipment are only functional switches and are not suitable for isolating the equipment from the power source.
Please Read First > Notice Compliance and Conformity Hereby, KYOCERA Document Solutions Inc. declares that the radio equipment type ECOSYS PA2600cwx, ECOSYS PA2101cwx are in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://www.kyoceradocumentsolutions.eu/index/service/dlc.html...
Please Read First > Notice Radio Tag Technology In some countries the radio tag technology used in this equipment to identify the toner container may be subject to authorization and the use of this equipment may consequently be restricted.
Please Read First > Notice Security Precautions when Using Wireless LAN (If equipped) Wireless LAN allows information to be exchanged between wireless access points instead of using a network cable, which offers the advantage that a WLAN connection can be established freely within an area in which radio waves can be transmitted.
Please Read First > Notice Limited Use of This Product (If equipped) (Machine equipped with Wi-Fi module) • Radio waves transmitted from this product may affect medical equipment. When using this product in a medical institution or in the vicinity of medical instruments, either use this product according to the instructions and precautions provided by the administrator of the institution or those provided on the medical instruments.
Unauthorized reproduction (copying) of all or part of this document is prohibited, with the exception of copyright law exceptions. Regarding Trade Names • PRESCRIBE and ECOSYS are registered trademarks of Kyocera Corporation. • KPDL is a trademark of Kyocera Corporation. • Active Directory, Azure, Microsoft, Microsoft 365, Microsoft Edge, Windows and Windows Server are registered trademarks or trademarks of Microsoft Corporation in the U.S.A.
Please Read First > Notice Monotype Imaging License Agreement 1 Software shall mean the digitally encoded, machine readable, scalable outline data as encoded in a special format as well as the UFST Software. 2 You agree to accept a non-exclusive license to use the Software to reproduce and display weights, styles and versions of letters, numerals, characters and symbols (Typefaces) solely for your own customary business or personal purposes at the address stated on the registration card you return to Monotype Imaging.
Please Read First > Notice OpenSSL License For the Open Source Software license, go into the following URL and select Country > Product Name > OS > Language and then, refer to the “OSS_Notice” from the manual tab in the Download. https://kyocera.info/...
Please Read First > Notice Energy Saving Control Function To reduce power consumption when idle, the device comes equipped with a power management function that automatically shifts to "Sleep" to minimize power consumption after a certain period of time has passed since the device was last used.
Please Read First > Notice Automatic 2-Sided Print Function This device includes 2-sided printing as a standard function. For example, by printing two 1-sided originals onto a single sheet of paper as a 2-sided print, it is possible to lower the amount of paper used. ➡ ...
Please Read First > Notice Resource Saving - Paper For the preservation and sustainable use of forest resources, it is recommended that recycled as well as virgin paper certified under environmental stewardship initiatives or carrying recognized ecolabels, which meet EN 12281:2002* or an equivalent quality standard, be used.
Please Read First > Notice Environmental benefits of "Power Management" To reduce power consumption when idle, this machine is equipped with a power management function that automatically activates energy-saving mode when the machine is idle for a certain period of time. Although it takes the machine a slight amount of time to return to READY mode when in energy-saving mode, a significant reduction in energy consumption is possible.
Please Read First > Notice ENERGY STAR Program ® We participate in the ENERGY STAR Program. We provide the products that comply with ENERGY STAR standards to the market. ENERGY STAR is an energy efficiency program with the goal of developing and promoting the use of products with high energy efficiency in order to help prevent global warming.
Installing and Setting up the Machine > Part Names (Machine Exterior) Part Names (Machine Exterior) 1 Top tray 2 Paper stopper 3 Cassette 1 4 Power Switch 5 Handles 6 Button (Right cover open) 7 USB port 8 Right cover 9 Operation panel 10 Anti-theft lock slot 11 Rear cover 1...
Installing and Setting up the Machine > Part Names (Connectors/Interior) Part Names (Connectors/Interior) 1 USB interface connector 2 Network interface connector 3 Feed cover 4 Paper length guide 5 Paper width guides 6 Multipurpose Tray 7 Tray extension 8 Paper width guides 9 Fuser unit...
Page 39
Installing and Setting up the Machine > Part Names (Connectors/Interior) 10 Toner container (Yellow) 11 Toner container (Magenta) 12 Toner container (Cyan) 13 Toner container (Black) 14 Toner container lock lever...
Installing and Setting up the Machine > Part Names (With Optional Equipments Attached) Part Names (With Optional Equipments Attached) 1 Cassette 2 2 Rear Cover 2 For details of options, refer to the following: ➡ Option configuration (page 431)
Installing and Setting up the Machine > Connecting the Machine and Other Devices Connecting the Machine and Other Devices Prepare the cables necessary to suit the environment and purpose of the machine use. When Connecting the Machine to the PC via USB When Connecting the Machine to the PC or Tablet by network cable, Wi-Fi, or Wi-Fi direct NOTE...
Page 42
Installing and Setting up the Machine > Connecting the Machine and Other Devices When a USB cable is used to connect the machine Function Necessary Cable Printer USB 2.0 compatible cable (Hi-Speed USB compliant, max. 5.0 m, shielded) IMPORTANT Using a cable other than a USB 2.0 compatible cable may cause failure. ...
Installing and Setting up the Machine > Connecting Cables Connecting Cables Connecting LAN Cable IMPORTANT If the power is on, turn the power switch off. ➡ Power off (page 40) Connect the cable to the machine. Connect the LAN cable to the network interface connector. Connect the other end of the cable to the hub.
Installing and Setting up the Machine > Connecting Cables Connecting USB Cable IMPORTANT If the power is on, turn the power switch off. ➡ Power off (page 40) Connect the cable to the machine. Connect the USB cable to the USB interface connector. Connect the other end of the cable to the PC.
Installing and Setting up the Machine > Connecting Cables Connecting the Power Cable Connect the cable to the machine. Connect one end of the supplied power cable to the machine and the other end to a power outlet. IMPORTANT Only use the power cable that comes with the machine. ...
Installing and Setting up the Machine > Power On/Off Power On/Off Power on Turn the power switch on. IMPORTANT When turning off the power switch, do not turn on the power switch again immediately. Wait more than 5 seconds, and then turn on the power switch. ...
Installing and Setting up the Machine > Power On/Off Power off Turn the power switch off. The confirmation message for power supply off is displayed. It takes approximately 3 minutes for power off. CAUTION If this machine will be left unused for an extended period (e.g. overnight), turn it off at the power switch.
Installing and Setting up the Machine > Using the Operation Panel Using the Operation Panel Operation Panel Keys 1 [Back] key Return to the previous screen. 2 [Home] key Displays the Home screen. 3 [Stop] key Cancel a printing job. 4 Touch panel This is a touch panel.
Installing and Setting up the Machine > Using the Operation Panel Adjusting the Operation Panel Angle The angle of the operation panel can be adjusted.
Installing and Setting up the Machine > Touch Panel Touch Panel Using the Touch Panel This section explains the basic operation of the touch panel. Tapping This is the operation used to select an icon or key. In this guide, the tap operation is expressed as "select." Swiping This is the operation used to switch between screens and to display items that are not displayed in the list.
Installing and Setting up the Machine > Touch Panel Home screen This screen is displayed by selecting the [Home] key on the operation panel. Touching an icon will display the corresponding screen. You can change the icons to display on the Home screen as well as its background. ➡ ...
Installing and Setting up the Machine > Touch Panel Editing the Home Screen You can change the background of the Home screen as well as which icons are displayed. Display the screen. [Home] key > [...] > [System Menu] > [Device Settings] > [Display Settings] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
Installing and Setting up the Machine > Touch Panel Display for Device Information Shows Device Information. It is possible to check the status of the system and network, the status of consumables such as toner and paper and the situation of the options being used. It is also possible to print various reports and lists.
Installing and Setting up the Machine > Touch Panel Display Setting Screen The following procedure is an example of the Paper Settings screen. 1 Body Displays various Task screen functions. 2 Arrow Button Move the screen up and down. To configure the settings for functions, select the Paper Settings. Select the Arrow Button to display the following functions.
Installing and Setting up the Machine > Touch Panel Display of Keys That Cannot Be Set Keys of features that cannot be used due to feature combination restrictions or non-installation of options are in a non-selectable state. Normal Grayed out In the following cases, the key is grayed out and cannot be selected.
Installing and Setting up the Machine > Touch Panel Help Screen If you have difficulty operating the machine, you can check how to operate it using the touch panel. When [Help] is displayed, select [Help] to display the Help screen. The Help screen shows the machine operation.
Installing and Setting up the Machine > Login/Logout Login/Logout Login Enter the login user name and login password to login. 1 Enter the login user name. NOTE If you do not know your login User Name, please contact your Administrator. ...
Installing and Setting up the Machine > Login/Logout Logout Select the [Logout] key. The login user name/login password entry screen is returned. NOTE Users are automatically logged out in the following circumstances: • When the machine enters the sleep state. •...
Installing and Setting up the Machine > Default Settings of the Machine Default Settings of the Machine The default settings of the machine can be changed in System Menu. Before using this machine, configure such settings as date and time, network configuration, and energy saving functions as needed. NOTE For settings that are configurable from System Menu, refer to the following: ➡ ...
Page 61
Installing and Setting up the Machine > Default Settings of the Machine NOTE Use the [+] or [-] key to enter numbers. Displays a numeric keyboard when a value is selected. ...
Installing and Setting up the Machine > Default Settings of the Machine Network Setup Configuring the Wired Network The machine is equipped with network interface, which is compatible with network protocols such as TCP/IP (IPv4), TCP/IP (IPv6), NetBEUI, and IPSec. It enables network printing on the Windows, Mac, UNIX and other platforms.
Page 63
Installing and Setting up the Machine > Default Settings of the Machine • [Default Gateway]: Enter the address. • When using the Auto-IP Enter "0.0.0.0" in IP Address. • When setting the DNS server In the following cases, set the IP address of DNS (Domain Name System) server. •...
This is a tool that can be downloaded from Download Center (https:// the Wi-Fi Setup Tool kyocera.info/). You can configure the connection according to the instructions provided by the wizard. ➡ Wired Connection with LAN Cable Using Wi-Fi Setup Tool (page 58) Configuring Connections on the The connection can be set using Command Center RX.
Page 65
IP addresses (link local addresses) of the machine and computer are generated automatically. Launch the Wi-Fi Setup Tool. Launch your Web browser. Enter "https://kyocera.info/" into the browser’s address bar or location bar. Enter and search the product name, and select this product from the candidate list.
Page 66
Installing and Setting up the Machine > Default Settings of the Machine Change the selected operating system and its language setting as needed. Utility tab > [Wi-Fi Setup Tool] The Wi-Fi Setup Tool will be downloaded. Double-click the downloaded installer to launch. NOTE •...
Page 67
Installing and Setting up the Machine > Default Settings of the Machine Configure the settings. [Do not use automatic configuration] > [Next] > [Next] [Use LAN cable] > [Next] > [Next] [Easy setup] > [Next] The machine is detected. NOTE •...
Page 68
Installing and Setting up the Machine > Default Settings of the Machine Wireless LAN Connection by Wi-Fi Direct Using Wi-Fi Setup Tool To send the Wi-Fi settings configured in the Wi-Fi Setup Tool to the machine, connect the computer or mobile device with the machine locally.
Page 69
Launch the Wi-Fi Setup Tool. Launch your Web browser. Enter "https://kyocera.info/" into the browser’s address bar or location bar. Enter and search the product name, and select this product from the candidate list. Change the selected operating system and its language setting as needed.
Page 70
Installing and Setting up the Machine > Default Settings of the Machine Utility tab > [Wi-Fi Setup Tool] The Wi-Fi Setup Tool will be downloaded. Double-click the downloaded installer to launch. NOTE • Installation on Windows must be done by a user logged on with administrator privileges. •...
Installing and Setting up the Machine > Default Settings of the Machine Setting Wi-Fi Direct When the connection settings are configured, this enables you to print from the Wi-Fi Direct environment. The configuration methods are as follows: • Configuring the connection from the operation panel on this machine •...
Page 72
Installing and Setting up the Machine > Default Settings of the Machine Connecting to Computers or Mobile Devices Unsupported Wi-Fi Direct Here, we'll explain the procedures for connecting to iOS mobile devices. Display the screen. [Home] key > […] > [System Menu] > [Network Settings]> [Wi-Fi Direct Settings] > [Wi-Fi Direct] Configure the settings.
Page 73
Installing and Setting up the Machine > Default Settings of the Machine Configuring the Connection by Using Push Button When your computer or mobile device does not support Wi-Fi Direct but supports WPS, you can configure the network using push button. Display the screen. [Home] key >...
Installing and Setting up the Machine > Default Settings of the Machine Energy Saver function If a certain period of time elapses after the machine is last used, the machine automatically enters Sleep to minimize power consumption. Sleep Panel and all indicators on the operation panel will go out to save a maximum amount of power except the Energy Saver indicator.
Installing and Setting up the Machine > Default Settings of the Machine Auto Sleep Function that automatically switches the machine into Sleep if left idle for a preset time. Switch time has a factory default of 1 minute. When using this machine, select any key or touch the touch panel. You will be able to use again within 13 seconds.
Page 76
Installing and Setting up the Machine > Default Settings of the Machine Power Off Rule The Power Off Rule is used to stop the power from automatically turning off. The default preset time is 20 minutes. For more information on Power Off Rule settings, refer to the following: ➡ ...
Installing and Setting up the Machine > Quick Setup Wizard Quick Setup Wizard The following settings can be configured in a wizard-style screen. Paper setup Configure the paper used for printing. Items Contents Cassette Paper size (Cassette 1 to Cassette 2) Paper type (Cassette 1 to Cassette 2) Multipurpose Tray Paper size...
Installing and Setting up the Machine > Quick Setup Wizard Configuring Settings Quick Setup Wizard NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting. If you do not know your login user name or password, please contact your administrator. ...
Status Monitor 5 This is a utility that monitors the printer status and provides an ongoing reporting function. KYOCERA Net Direct Print This makes it possible to print a PDF file without starting ― Adobe Acrobat/Reader. FONTS These are display fonts that enable the machine's built- in fonts to be used in a software application.
Download and install a software from our website. Download a software from the website. Launch your Web browser. Enter "https://kyocera.info/" into the browser’s address bar or location bar. Enter and search the product name, and select this product from the candidate list.
Page 81
Installing and Setting up the Machine > Installing Software Change the selected operating system and its language setting as needed. Driver tab or Utility tab > of the software you want to download. An installer of the selected software will be downloaded. Double-click the downloaded installer to launch.
Page 82
Install a software by using a web installer downloaded from our website. Download a software from the website. Launch your Web browser. Enter "https://kyocera.info/" into the browser’s address bar or location bar. Enter and search the product name, and select this product from the candidate list.
Page 83
Installing and Setting up the Machine > Installing Software Change the selected operating system and its language setting as needed. Utility tab > of "Web installer". A web installer will be downloaded. Double-click the downloaded installer to launch. NOTE • Installation on Windows must be done by a user logged on with administrator privileges. •...
Installing and Setting up the Machine > Installing Software Display the screen. Read the license agreement. Click [Accept] if there is no problem. Click [Install].
Page 85
Installing and Setting up the Machine > Installing Software Select a model and click [Next]. NOTE • The machine cannot be detected unless it is on. If the computer fails to detect the machine, verify that it is connected to the computer via a network or USB cable. •...
Installing and Setting up the Machine > Installing Software Install the software. Select software you want to install. NOTE Software recommended to install have in their checkboxes by default. Change as required. Click [Install]. NOTE If the Windows security screen appears, click [Install this driver software anyway]. ...
Installing and Setting up the Machine > Installing Software Finish the installation. Click [Next] > [Finish] to finish the installation wizard. If a system restart message appears, restart the computer by following the screen prompts. This completes the printer driver installation procedure.
Installing and Setting up the Machine > Installing Software Uninstalling Windows Software Use a web installer to uninstall software. The web installer can be downloaded from the Download Center (https://kyocera.info/). NOTE For details on how to download the web installer, refer to the following: ➡ ...
Installing and Setting up the Machine > Installing Software Uninstall the software. Select software you want to uninstall. Click [Uninstall]. Finish uninstalling. Click [Finish]. Restart the system for the uninstall to take effect.
• When printing via AirPrint, you do not have to install the software. Download a software from the website. Launch your Web browser. Enter "https://kyocera.info/" into the address bar. Enter and search the product name, and select this product from the candidate list.
Installing and Setting up the Machine > Installing Software Change the selected operating system and its language setting as needed. Driver tab > "Mac Printer Driver (x.x and later)" An installer of the selected software will be downloaded. Install the Printer Driver. Double click to launch the downloaded installer.
Page 92
Installing and Setting up the Machine > Installing Software Install the printer driver as directed by the instructions in the installation software. This completes the printer driver installation. If a USB connection is used, the machine is automatically recognized and connected. If an IP connection is used, the settings below are required.
Installing and Setting up the Machine > Installing Software Configure the printer. Open System Preferences and add the printer. Select [Default] and click the item that appears in "Name" and then select the driver in Use. The selected machine is added.
Page 94
Installing and Setting up the Machine > Installing Software NOTE When using an IP connection, click the IP icon for an IP connection and then enter the host name or IP address. The number entered in "Address" will automatically appear in "Name". Change as required.
Installing and Setting up the Machine > Checking the Counter Checking the Counter Check the number of sheets printed. Display the screen. [Home] key > [...] > [Counter] Check the counter Select the item you wish to check.
Installing and Setting up the Machine > Additional Preparations for the Administrator Additional Preparations for the Administrator Administrator Privileges Overview This machine is shipped with two default users registered one with Machine Administrator privileges, and another with Administrator privileges. The user with Machine Administrator privileges and the user with Administrator privileges can configure important settings for the machine.
Machine Administrator User Name DeviceAdmin Login User Name ECOSYS PA2600cwx, ECOSYS PA2600cx: 2600 ECOSYS PA2101cwx, ECOSYS PA2101cx: 2100 Login Password For security purposes, the individual passwords listed on the sheet provided with this product are set at the time of shipment.
Installing and Setting up the Machine > Additional Preparations for the Administrator Strengthening the Security This machine is shipped with two default users registered one with Machine Administrator rights, and another with Administrator rights. Logging in as this user will allow you to configure all settings; therefore, please change the login user name and password.
Page 99
Installing and Setting up the Machine > Additional Preparations for the Administrator • POP3 (Email TX) ➡ [POP3 (Email RX)] (page 239) • Enhanced WSD over TLS TWAIN/WIA • IPSec ➡ [IPSec] (page 248) • SNMPv3 ➡ [SNMPv3] (page 241) Verify the software in the machine •...
Installing and Setting up the Machine > Command Center RX Command Center RX If the machine is connected to the network, you can configure various settings using Command Center RX. This section explains how to access Command Center RX, and how to change security settings and the host name. ➡ Command Center RX User Guide NOTE To fully access the features of the Command Center RX pages, you must enter the user name and password...
Installing and Setting up the Machine > Command Center RX Accessing Command Center RX Display the screen. Launch your Web browser. In the address or location bar, enter the machine's IP address or the host name. Click in the following order to check the machine's IP address and the host name. In the home screen [...] >...
Installing and Setting up the Machine > Command Center RX Changing Security Settings Display the screen. Launch your Web browser. In the address or location bar, enter the machine's IP address or the host name. Click in the following order to check the machine's IP address and the host name. In the home screen [...] >...
Installing and Setting up the Machine > Command Center RX Changing Device Information Display the screen. Launch your Web browser. In the address or location bar, enter the machine's IP address or the host name. Click in the following order to check the machine's IP address and the host name. In the home screen [...] >...
Installing and Setting up the Machine > Command Center RX SMTP and E-mail Settings By configuring the SMTP settings, it is possible to send the images as E-mail attachments and to send E-mail notices when jobs have been completed. To use this function, this machine must be connected to a mail server using the SMTP protocol.
Page 105
Installing and Setting up the Machine > Command Center RX [SMTP Protocol] Displays the SMTP protocol settings. Check that [SMTP Protocol] is set to [On]. If [Off] is set, click [Protocols] and set the SMTP protocol to [On]. [SMTP Server Name] Enter the host name or IP address of the SMTP server.
Preparation before Use > Load Paper Load Paper Loading Paper Load paper in the cassettes and multipurpose tray. For the paper load methods for each cassette, refer to the page below. Name Paper Size Paper Type Capacity Page ➡ Cassette 1 A4, B5, A5-R, Plain, 250 sheets...
Page 108
Preparation before Use > Load Paper Name Paper Size Paper Type Capacity Page Multipurpose A4, A5, A5-R, Plain, 50 sheets Tray A6, B5, B6, Transparency (80 g/m Letter, Legal, (OHP Film), 216 × 340 mm, Rough, Vellum, Executive, Preprinted, Oficio II, 16K, Bond, Recycled, Statement-R, Letterhead,...
Preparation before Use > Load Paper Precaution for Loading Paper When you open a new package of paper, fan the sheets to separate them slightly prior to loading in the following steps. Fan the paper, then tap it on a level surface. In addition, note the following points. •...
Preparation before Use > Load Paper Paper Specifications available in the Cassettes The cassettes can hold plain paper, recycled paper or color paper. The number of sheets that can be loaded in each cassette is shown below. Cassette Capacity Cassette 1 250 sheets (Plain paper: 80 g/m Cassette 2 250 sheets (Plain paper: 80 g/m...
Preparation before Use > Load Paper Loading in the Cassettes Pull the Cassette 1 completely out of the machine. NOTE When pulling the cassette out of the machine, ensure it is supported and does not fall out. ...
Page 112
Preparation before Use > Load Paper Adjust the cassette size. Adjust the paper length guide to the paper size required. Press the paper length adjusting tab and slide the guides to the paper size required. Adjust the paper length guides to the paper size required. Press the paper length adjusting tab and slide the guides to the paper size required.
Page 113
Preparation before Use > Load Paper Load paper. Fan the paper, then tap it on a level surface to avoid paper jams or skewed printing. Load the paper in the cassette. IMPORTANT • Load the paper with the print side facing up. •...
Page 114
Preparation before Use > Load Paper Gently push the Cassette 1 back in. NOTE When Folio, Oficio II or Legal is used, the cassette will extend out from the machine. Display the screen. [Home] key > [...] > [System Menu] > [Device Settings] > [Paper Feeding] Configure the function Select the paper size and paper type.
Preparation before Use > Load Paper Paper Specifications available in the Multipurpose Tray Up to 100 sheets of normal paper (64 g/m ) can be added to the multipurpose tray. For details of the supported paper sizes, refer to the following: ➡ ...
Preparation before Use > Load Paper Loading Paper in the Multipurpose Tray Open the multipurpose tray. Adjust the multipurpose tray size. Paper sizes are marked on the multipurpose tray. Load paper. Insert the paper along the paper width guides into the tray until it stops. After removing new paper from its packaging, fan the paper before loading it in the multipurpose tray.
Page 117
Preparation before Use > Load Paper IMPORTANT • When loading the paper, keep the print side facing up. • Curled paper must be uncurled before use. • When loading paper into the multipurpose tray, check that there is no paper left over in the tray from a previous job before loading the paper.
Preparation before Use > Load Paper Specifying Paper Size and Media Type The default paper size setting for cassette 1, for the multipurpose tray and for the optional paper feeder (cassettes 2) is "A4", and the default media type setting is "Plain". To change the type of paper to be used in cassettes, specify the paper size and media type setting.
Page 119
Preparation before Use > Load Paper Item Description [Custom Paper] Register the custom size used for Cassette 1 to Cassette 2. [Home] key > [...] > [System Menu] > [Device Settings] > [Paper Feeding] > [Custom Paper Settings] Value Cassette1: [mm] X: 105 to 216 mm (in 1 mm increments) Y: 148 to 356 mm (in 1mm increments)
Page 120
Preparation before Use > Load Paper Specifying the Cassette Paper Size and Media Type If the paper size is matched to the following, set the media type. • A4 • A5 • B5 • Letter • Legal • A6 (Cassette 1 only) •...
Page 121
Preparation before Use > Load Paper Multipurpose Tray Paper Size and Media Type Item Description [Paper Size] Select the paper size. Value: [Envelope Monarch], [Envelope #10], [Envelope DL], [Envelope C5], [Executive], [Letter], [Legal], [A4], [B5], [A5-R], [A5], [A6], [B6], [Envelope #9], [Envelope #6 3/4], [ISO B5], [Custom (70 x 148 to 216 x 356 mm)], [Cardstock], [Oufuku], [Oficio II], [216x340mm], [16K], [Statement-R], [Statement], [Folio], [Youkei 2], [Youkei 4]...
Page 122
Preparation before Use > Load Paper Specifying Multipurpose Tray Paper Size and Media Type Set the size of paper and media type used in the multipurpose tray. Display the screen [Home] key > […] > [System Menu] > [Device Settings]> [Paper Feeding] > Select MP Tray Specify the paper size Select [Paper Size] Select the paper size, and select the [OK] key.
Print from PC > Printer Driver Print Settings Screen Printer Driver Print Settings Screen The printer driver print settings screen allows you to configure a variety of print-related settings. ➡ Printer Driver User Guide 1 [Quick Print] tab Provides icons that can be used to easily configure frequently used functions. Each time you click an icon, it changes to an image resembling the print results and applies the settings.
Print from PC > Printer Driver Print Settings Screen 9 [Reset] Click to revert settings to their initial values. Displaying the Printer Driver Help The printer driver includes Help. To learn about print settings, open the printer driver print settings screen and display Help as explained below.
Print from PC > Printer Driver Print Settings Screen Changing the Default Printer Driver Settings (Windows 10) The default printer driver settings can be changed. By selecting frequently used settings, you can omit steps when printing. For the settings, refer to the following: ➡ Printer Driver User Guide Click [Start] button on the Windows and then select [Windows System]...
Print from PC > Printer Driver Print Settings Screen Changing the Default Printer Driver Settings (Windows 11) The default printer driver settings can be changed. By selecting frequently used settings, you can omit steps when printing. For the settings, refer to the following: ➡ Printer Driver User Guide Click the [Start] button [Control Panel]...
NOTE • To print the document from applications, install the printer driver downloaded from Download Center (https://kyocera.info/) on your computer. • In some environments, the current settings are displayed at the bottom of the printer driver. • When printing the cardstock or envelopes, load the cardstock or envelopes in the multipurpose tray before performing the following procedure.
Print from PC > Printing from PC Configure the settings. Select the machine from the "Printer" menu and click the [Properties] button. Select the [Basic] tab. Click "Print size" menu and select the paper size to use for printing. To load the paper of size that is not included in print sizes of the machine such as cardstock or envelopes, the paper size needs to be registered.
Print from PC > Printing from PC Printing on Non-standard Size Paper If you loaded a paper size that is not included in the print sizes of the machine, register the paper size in the [Basic] tab of the print settings screen of the printer driver. The registered size can be selected from the "Print size"...
Page 132
Print from PC > Printing from PC Register the group. Click the [Basic] tab. Click the [Page Sizes] button. Click the [New] button. Enter the paper size. Enter the name of the paper. Click the [Save] button. Click the [OK] button.
Page 133
Print from PC > Printing from PC Click the [OK] button. Display the print settings screen. Click [File] and select [Print] in the application. Select the paper size and type of non-standard size paper. Select the machine from the "Printer" menu and click the [Properties] button. Select the [Basic] tab.
Page 134
Print from PC > Printing from PC Click "Print size" menu and select the paper size registered in step 2. To print on the special paper such as thick paper or transparency, click [Media type] menu and select the media type. NOTE If you loaded a postcard or envelope, select [Cardstock] or [Envelope] in the "Media type"...
Print from PC > Printing from PC Printing with Universal Print Jobs can be printed via the cloud by using the cloud service "Universal Print" provided by Microsoft Corporation. Users authorized in the Azure Active Directory can print to Universal Print ready printers from anywhere. NOTE •...
Page 136
Print from PC > Printing from PC Click [OK]. Returns to the Universal Print Settings screen. NOTE Once registration is complete, [Register] in "Universal Print" will change to [Unregister], and the expiration date of certificate will be shown. Click [Refresh] if the display remains unchanged. ...
Page 137
Print from PC > Printing from PC Registering a Shared Printer to a Computer To use Universal Print, it is necessary to add a shared printer registered with Universal Print to the computer. Login Select the Windows Start button [Settings] [Accounts] [Access work or school].
Print from PC > Printing from PC Print the Job Display the screen. Click [File] and select [Print] in the application. Configure the settings. Select a registered shared printer from the [Printer] menu and click the [Properties] button. Set the paper size, printer function, etc., as desired. Click [OK] button to return to the Print dialog box.
Print from PC > Printing from PC Canceling Printing from a Computer To cancel a print job executed using the printer driver before the printer begins printing, do the following: NOTE When canceling printing from this machine, refer to the following: ➡ ...
Print from PC > Printing from the Mobile Device Printing from the Mobile Device This machine supports the AirPrint and Mopria. According to the supported OS and application, you can print the job from any mobile device or computer without installing a printer driver. Printing by AirPrint AirPrint is a printing function that is included standard in iOS 4.2 and later products, and Mac OS X 10.7 and later products.
Print from PC > Printing from the Mobile Device Printing by Mopria Mopria is a standard on printing function included in Android 4.4 or later products. Mopria Print Service needs to be installed and enabled in advance. For details on how to use, refer to a Web site of Mopria Alliance.
Print from PC > Printing from the Mobile Device Printing with Wi-Fi Direct Wi-Fi Direct is a wireless LAN standard that Wi-Fi Alliance has been established. This is one of the functions of the wireless LAN, without a wireless LAN access point or wireless LAN router, between devices can communicate directly on a peer-to-peer basis.
Print from PC > Printing Data Saved in the Printer Printing Data Saved in the Printer You can save the print job into the Job Box of this device and print it as necessary. If you configure settings in the [Job] tab of the printer driver and then print, the print job will be saved in the Job Box (memory) and printing can be executed at the machine.
Print from PC > Printing Data Saved in the Printer Printing Documents from Private Print Box In Private Printing, you can specify that a job is not to be printed until you operate the machine. When sending the job from the application software, specify a password in the printer driver. The job is released for printing by entering the password on the operation panel, ensuring confidentiality of the print job.
Print from PC > Printing Data Saved in the Printer Deleting the Documents Stored in the Private Print Box Display the screen. [Home] key > [Job Box] Select [Private Print/Stored Job]. Select the creator of the document. Delete the document. Select the document to delete >...
Print from PC > Printing Data Saved in the Printer Printing Document from Stored Job Box In Stored Job, the print data sent from the application is saved to the machine. You can set up a password as necessary. If you set up a password, enter the password when printing. Print data will be stored in the Stored Job Box after printing.
Print from PC > Printing Data Saved in the Printer Deleting the Documents Stored in the Stored Job Box Display the screen. [Home] key > [Job Box] Select [Private Print/Stored Job]. Select the creator of the document. Delete the document. Select the document to delete >...
Print from PC > Printing Data Saved in the Printer Printing Document from Quick Copy Box Quick Copy feature facilitates additional prints of a document already printed. Activating Quick Copy and printing a document using the printer driver allow the print data to be stored in the Quick Copy Job Box. When additional copies are required, you can reprint the required number of copies from the operation panel.
Print from PC > Printing Data Saved in the Printer Deleting the Documents Stored in the Quick Copy Box Display the screen. [Home] key > [Job Box] Select [Quick Copy/Proof and Hold]. Select the creator of the document. Delete the document. Select the document to delete >...
Print from PC > Printing Data Saved in the Printer Printing Document from Proof and Hold Box The Proof and Hold feature produces only a single proof print of multiple-print job and holds printing of the remaining copies. Printing a multiple-print job in Proof and Hold using the printer driver allows only a single copy to be printed while maintaining the document data in the Job Box.
Print from PC > Printing Data Saved in the Printer Deleting the Documents Stored in the Proof and Hold Box Display the screen. [Home] key > [Job Box] Select [Quick Copy/Proof and Hold]. Select the creator of the document. Delete the document. Select the document to delete >...
Print from PC > Printing Data Saved in the Printer Printing Documents from PIN Print Box This PIN Print Box holds printing when printing is executed from applications that use the IPP protocol, such as AirPrint and Mopria. A pending print job can be output by entering the PIN code that was set at the time of printing.
Print from PC > Printing Data Saved in the Printer Deleting the Documents Stored in the PIN Print Box Display the screen. [Home] key > [Job Box] Select [PIN Print]. Select the creator of the document. Delete the document. Select the document to print > [Delete] Enter the PIN code.
Print from PC > Printing Data Saved in the Printer Printing Document from Universal Print Box For added security, Universal Print can set a PIN code for the printing jobs. Jobs with a PIN code will be saved in the cloud without being printed. By entering the PIN code from the operation panel, jobs from this machine can be printed.
Page 155
Print from PC > Printing Data Saved in the Printer Printing the Documents Stored in the Universal Print Box Display the screen. Select [Universal Print] in the Home screen. Select the creator of the document. Print the document. Select the document to print > [Print] Enter the PIN code.
Print from PC > Printing Data Saved in the Printer Deleting the Documents Stored in the Universal Print Box Display the screen. Select [Universal Print] in the Home screen. Select the creator of the document. Delete the document. Select the document to delete > [Delete] Enter the PIN code.
Print from PC > Printing Data Saved in the Printer Configure the Job Box Configure settings for Job Box. Display the screen. [Home] key > [...] > [System Menu] > [Function Settings] > [Job Box]. Configure the settings. The following settings can be configured. [Quick Copy Job Retention] To maintain free space on the box, you can set the maximum number of stored jobs.
Print from PC > Monitoring the Printer Status (Status Monitor) Monitoring the Printer Status (Status Monitor) The Status Monitor monitors the printer status and provides an ongoing reporting function. NOTE When you activate Status Monitor, check the status below. • KX DRIVER is installed. •...
Print from PC > Monitoring the Printer Status (Status Monitor) Exiting the Status Monitor Use either of the methods listed below to exit the Status Monitor. Exit manually Click the settings icon and select Exit in the menu to exit the Status Monitor. Exit automatically The Status Monitor automatically shuts down if it is not being used.
Print from PC > Monitoring the Printer Status (Status Monitor) Quick View State The status of the printer is displayed using icons. Detailed information is displayed when the Expand button is clicked. 1 Printing progress tab 2 Paper tray status tab 3 Toner Status Tab 4 Alert tab 5 Expand button...
Print from PC > Monitoring the Printer Status (Status Monitor) Printing Progress Tab The status of the print jobs is displayed. 1 Status icon 2 Job list Select a job on the job list and it can be canceled using the menu displayed with a right-click.
Print from PC > Monitoring the Printer Status (Status Monitor) Paper Tray Status Tab Information is displayed about the paper in the printer and about the amount of paper remaining.
Print from PC > Monitoring the Printer Status (Status Monitor) Status Monitor Context Menu The following menu is displayed when the settings icon is clicked. [Command Center RX] If the printer is connected to a TCP/IP network and has its own IP address, use a web browser to access the Command Center RX to modify or confirm the network settings.
Print from PC > Monitoring the Printer Status (Status Monitor) Status Monitor Notification Settings The Status Monitor settings and event list details are displayed. Select whether notification is performed when an error in the event list occurs. Select "Enable event notification". If this setting is set to Off, then the Status Monitor will not start up even when printing is executed.
Page 167
Print from PC > Monitoring the Printer Status (Status Monitor) Click "Sound file / Text to Speech" column. Click the browse (...) button to notify the event by sound file. NOTE The available file format is WAV. When customizing the message texts to read on the screen aloud, enter the texts in the text box.
Operation on the Machine > Canceling Jobs Canceling Jobs You can cancel jobs. Confirm that [Processing.] is displayed on the message display. [Job Cancel List] appears, and the current job names are displayed. Cancel a job. Select the job to cancel, and select the [Cancel]. Select [Yes].
Operation on the Machine > Using Document Boxes Using Document Boxes Document Box is a function for saving print data from a computer and sharing it with multiple users. The following types of document boxes are available: • Job Box •...
Operation on the Machine > Using Document Boxes What is USB Drive Box? A USB drive can be connected to the USB memory slot on the machine to print a saved file. You can print data directly from the USB drive without a PC.
Operation on the Machine > Using Removable USB Drive Using Removable USB Drive Plugging USB drive directly into the machine enables you to quickly and easily print the files stored in the USB drive without having to use a computer. The following file types can be printed: •...
Page 173
Operation on the Machine > Using Removable USB Drive Print the document. Select the document to be printed and select [Menu]. NOTE • 1,000 documents can be displayed. • To return to a higher-level folder, select the [Back] key. • Selecting [...] will display the details of the selected folder or document. ...
Operation on the Machine > Using Removable USB Drive Removing USB Drive IMPORTANT Be sure to follow the proper procedure to avoid damaging the data or USB drive. Display the screen. [Home] key > [USB Drive] Select Remove. [Menu] > [Remove USB] NOTE USB Drive can also be removed via Device Information.
Using Various Functions > About Functions Available on the Machine About Functions Available on the Machine This machine provides the various functions available. USB Drive (Printing Documents) Function Description [Quiet Mode] The operating sound of the machine can be suppressed. ➡ Quiet Mode (page 170) [Duplex] Print a document to 1-side or 2-sides.
Using Various Functions > Quiet Mode Quiet Mode The operating sound of the machine can be suppressed. Set Quiet Mode if you are concerned about the operating sound. You can configure each function to use Quiet Mode. Value: [Off], [On]...
Using Various Functions > Duplex Duplex Select binding orientation for duplex mode. Value Description [1-sided], [2-sided (Bind Long [1-sided]: Edge)], [2-sided (Bind Short Edge)] [2-sided (Bind Long Edge)] : Images on the second sides are rotated 180 degrees. [2-sided (Bind Short Edge)] : Images on the second sides are rotated 180 degrees.
Using Various Functions > EcoPrint EcoPrint EcoPrint saves toner when printing. Use this function for test prints or any other occasion when high quality print is not required. Value: [Off], [On]...
Using Various Functions > File Name Entry File Name Entry Adds a file name in the document. Additional information such as job number and date and time can also be set. You can check a job history or job status using the file name, date and time, or job number specified here. Enter the file name (up to 32 characters) and select the [OK] key.
Using Various Functions > Job Finish Notice Job Finish Notice Sends E-mail notice when a job is complete. It can also be set up to send a notice when a job is interrupted. Users can be notified of the completion of a job while working at a remote desk, saving the time spent waiting beside the machine to finish.
Using Various Functions > Encrypted PDF Encrypted PDF Enter the password you set to print the PDF data. Enter the password and select the [OK] key. NOTE For details on entering the password, refer to the following: ➡ Character Entry Method (page 434) ...
Using Various Functions > TIFF/JPEG size TIFF/JPEG size Select the image size when printing JPEG or TIFF files. Item Description [Paper Size] Fits the image size to the selected paper size. [Image Resolution] Prints at resolution of the actual image. [Print Resolution] Fits the image size to the print resolution.
Using Various Functions > XPS print area setting XPS print area setting Reduces or enlarges the image size to fit to the selected paper size when printing XPS file. (Values [Off], [On])
Status/Job Cancel > Checking Job Status Checking Job Status Check the status of jobs being processed or waiting to be printed. Displaying Status Screen Display the screen. Select [...] > [Status/Job Cancel] key while the printer is waiting or printing. Select [Printing jobs] Select the job you want to check.
Status/Job Cancel > Checking Job History Checking Job History NOTE • Job history is also available by Command Center RX or KYOCERA Net Viewer from the computer. For details, refer to the following: ➡ Command Center RX User Guide ➡ KYOCERA Net Viewer User Guide •...
Status/Job Cancel > Checking Job History Checking the Detailed Information of Histories Display the screen. ➡ Displaying Job History Screen (page 181) Check the information. [Job Name] When the job name cannot be displayed because the job name is too long, selecting [Detail] will display the entire job name.
Status/Job Cancel > Checking Job History Sending the Log History You can send the log history by E-mail. You can either send it manually as needed or have it sent automatically whenever a set number of jobs is reached.
Status/Job Cancel > Device Information Device Information Configure the devices/lines installed or connected to this machine or check their status. Display the screen. [Home] key > [...] > [Device Information] The screen to check the status or configure the devices is displayed. Check the information.
Status/Job Cancel > Check Remaining Quantity of Toner, Paper Check Remaining Quantity of Toner, Paper Check the remaining amount of toner and paper on the LCD panel. Display the screen Select [Home] key > [...]. Select [Device Information]. Select [Supplies/Paper]. Check the information.
System Menu > Operation Method Operation Method Configure settings related to overall machine operation. Change the default settings as appropriate for how you use the machine. Display the screen. Select [Home] key > [...] > [System Menu] > [Device Settings]. Select a function.
System Menu > System Menu Settings System Menu Settings This section explains the functions that can be configured in System Menu. To configure the settings, select the item in System Menu and select the setting item. For details on each function, see the table below. [Quick Setup Wizard] The Quick Setup Wizard configures Energy Saver, Network, E-mail and Security Setup.
Page 196
System Menu > System Menu Settings Item Description [Print Report/List] Print various reports and lists. ➡ Print Report/List (page 208) [Function Settings] Configures the settings for functions. ➡ Function Settings (page 212) Item Description [Function Defaults] Defaults are the values automatically set after the warm-up is completed.
Page 197
System Menu > System Menu Settings Item Description [Security Quick Setup] The Security Level setting is primarily a menu option used by service personnel for maintenance work. There is no need for customers to use this menu. [JobAccounting/Authentication] Configures settings related to machine management. For details on user login administration, refer to the following: ➡ ...
System Menu > Device Settings Device Settings Configure overall machine operation. Language/Measurement [Home] key > [...] > [System Menu] > [Device Settings] > [Language/System of Units] Item Description [Language] Set the language to use for the touch panel display.
System Menu > Device Settings Keyboard [Home] key > [...] > [System Menu] > [Device Settings] > [Keyboard] Item Description [Keyboard Layout] Change the layout of the touch panel keyboard used to enter characters. Value: [QWERTY], [QWERTZ], [AZERTY] [Keyboard Language] Follow the English display language.
System Menu > Device Settings Date/Time [Home] key > [...] > [System Menu] > [Device Settings] > [Date/Time] Item Description [Date and Time] Set the date and time for the location where you use the machine. If you perform Send as Email, the date and time set here will be displayed on the header.
System Menu > Device Settings Energy Saver/Timer [Home] key > [...] > [System Menu] > [Device Settings] > [Energy Saver/Timer] [Auto Panel Reset] If no jobs are run for a certain period of time, automatically reset settings and return to the default setting. Select to use Auto Panel Reset or not.
Page 202
System Menu > Device Settings [Energy Saver Recovery Lv.] Select the method of recovery from energy saver. Value: [Full Recovery] This mode enables the use of all functions immediately. However, this mode saves less energy. [Normal Recovery] In this mode, you can select the method from the following: enabling the use of all functions immediately or enabling the use of desired functions only.
System Menu > Device Settings Sound [Home] key > [...] > [System Menu] > [Device Settings] > [Sound] [Buzzer] Set options for buzzer sound during the machine operations. Item Description [Key Confirmation] Emit a sound when the operation panel and touch panel keys are selected.
System Menu > Device Settings Paper Feeding [Home] key > [...] > [System Menu] > [Device Settings] > [Paper Feeding] Configure the paper and paper source settings. [Cassette 1 Settings] to [Cassette 2 Settings] [Home] key [...] > [System Menu] > [Device Settings] > [Paper Feeding] > [Cassette 1 Settings] to [Cassette 2 Settings] NOTE [Cassette 2] is displayed when the following optional paper feeder is installed.
Page 206
System Menu > Device Settings Item Description [Media Type] Value (Cassette 1) [Plain], [Rough], [Recycled], [Preprinted], [Bond], [Color], [Prepunched], [Letterhead], [Thick], [High Quality], [Custom 1] to [Custom 8] Value (Cassette 2) [Plain], [Rough], [Recycled], [Preprinted], [Bond], [Color], [Prepunched], [Letterhead], [Thick], [High Quality], [Custom 1] to [Custom 8] •...
Page 208
System Menu > Device Settings [Custom Paper Settings] [Home] key > [...] > [System Menu] > [Device Settings] > [Paper Feeding] > [Custom Paper Settings] Set up frequently-used custom paper size. Register one custom size for each paper source. The registered size is displayed when the paper size is selected.
Page 209
System Menu > Device Settings Item Description [Multipurpose Tray Size] Register the custom size used for Multipurpose Tray. Value Metric X: 70 to 216 mm (in 1 mm increments) Y: 148 to 356 mm (in 1 mm increments) Inch X: 2.76 to 8.50" (in 0.01" increments) Y: 5.83 to 14.02"...
System Menu > Device Settings Media Type Setting [Home] key > [...] > [System Menu] > [Device Settings] > [Paper Feeding] > [Media Type Setting] Select weight for each media type. The following media type and paper weight combinations are available. Paper Weight Weight (g/m ) and Media Type...
Page 211
System Menu > Device Settings Show Paper Setup Msg [Home] key > [...] > [System Menu] > [Device Settings] > [Paper Feeding] > [Show Paper Setup Message] Set whether to display the confirmation screen for the paper setting when a new paper is set for each cassette. ...
Page 212
System Menu > Device Settings Paper Feed Settings [Home] key [...] > [System Menu] > [Device Settings] > [Paper Feeding] > [Paper Feed Settings] [Default Paper Source] Select the default paper source. Value: [Cassette 1] to [Cassette 2], [MP Tray] NOTE [Cassette 2] is displayed when the following optional paper feeder is installed.
System Menu > Device Settings Error Handling [Home] key > [...] > [System Menu] > [Device Settings] > [Error Handling] Select whether to cancel or continue the job when error has occurred. Item Description [Duplexing Error] Set what to do when duplex printing is not possible for the selected paper sizes and media types.
System Menu > Device Settings Toner Settings [Home] key > [...] > [System Menu] > [DeviceSetting] > [Toner Settings] [Color Toner Empty Action] Select whether printing is prohibited or the Print in Black and White setting is used for printing once the color toner runs out.
System Menu > Notification/Report Notification/Report Print various reports to check the machine settings, status, and history. Settings for printing reports can also be configured. Print Report/List [Home] key > [...] > [System Menu] > [Notification/Report] > [Print Report/List] Item Description [Status Page] Prints the status page.
Page 216
System Menu > Notification/Report Item Description [Font List] Prints the font list. You can check the fonts installed in this machine with a sample. [Application Status] Prints the Application status. You can check the information of the applications installed on this machine. [Configuration List] Print the system settings as the list.
System Menu > Notification/Report Sending Log History [Home] key > [...] > [System Menu] > [Notification/Report] > [Sending Log History] NOTE For details on the Log History, refer to the following: ➡ History Management (page 211) [Sending Log History] Item Description [Auto Sending]...
System Menu > Function Settings Function Settings Configures the settings for functions. Function Defaults [Home] key > [...] > [System Menu] > [Function Settings] > [Function Defaults] [Common] [File Name Entry] Set an automatically entered name (default) for jobs. Additional information such as Date and Time and Job No. can also be set.
Page 220
System Menu > Function Settings [Print] [Home] key > [...] > [System Menu] > [Function Settings] > [Function Defaults] > [Print] Item Description [JPEG/TIFF Print] Select the image size (resolution) when printing JPEG or TIFF file. Value: [Fit to Paper Size], [Image Resolution], [Fit to Print Resolution] [XPS Fit to Page] Set the default value for the XPS fit to page function.
System Menu > Function Settings [Home] key > [...] > [System Menu] > [Function Settings] > [WSD] [WSD Print] Item Description [Protocol Settings] Set whether to use our proprietary web services. The setting will be changed after restarting the device or network. Value: Off, On...
System Menu > Function Settings Printer [Home] key > [...] > [System Menu] > [Function Settings] > [Printer] Item Description [Emulation] Select the emulation for operating this machine by commands oriented to other types of printers. Value: [PCL6], [KPDL], [KPDL (Auto)] NOTE •...
Page 224
System Menu > Function Settings Item Description [Override A4/Letter] Select whether to treat A4 size and Letter, which are similar in size, as the same size when printing. Value A4 and Letter are not regarded as the same in size. A4 and Letter are regarded as the same in size.
Page 225
System Menu > Function Settings Item Description [User Name] Set whether the user name set in the printer driver is displayed. Value: Off, On [Paper Feed Mode] While printing from the computer, select how to feed paper when the paper source and type are specified. Value [Auto] Search the paper source that matches the selected paper size and...
Page 226
System Menu > Function Settings Item Description [Resolution] Set the resolution used for printing. Value: [600 dpi], [1200 dpi] NOTE Settings that are received from the printer driver have priority over the operation panel settings. [KIR] Select the default KIR (smoothing) setting. Value: Off, On [Printing Job Terminator] You can select the condition which is regarded as a job termination...
System Menu > Function Settings Job Box [Home] key > [...] > [System Menu] > [Function Settings] > [Job Box] Item Description [Quick Copy Job Retention] To maintain free space in the box, you can set the maximum number of stored jobs.
System Menu > Function Settings Home [Home] key > [...] > [System Menu] > [Function Settings] > [Home] Configure settings for Home screen. ➡ Editing the Home Screen (page 46)
System Menu > Function Settings Status [Home] key > [...] > [System Menu] > [Function Settings] > [Status] [Job Status/Logs Settings] Set the display of Job Status/Jobs History. Item Description [Display Jobs Detail Status] Value: [Show All], [My Jobs Only], [Hide All] [Display Jobs Log] Value: [Show All], [My Jobs Only], [Hide All]...
System Menu > Function Settings Remote Serv.Set. [Home] key > [...] > [System Menu] > [Function Settings] > [Remote Service] > [Remote Service Settings] When the trouble occurs on this product, it is possible to explain the operational procedure and the troubleshooting method through the internet from our sales office by accessing the operation panel screen of this product while operating the screen.
System Menu > Network Settings Network Settings Configures network settings. Host Name [Home] key > [...] > [System Menu] > [Network Settings] > [Host Name] Item Description [Host Name] Check the host name of the machine. Host name can be changed from Command Center RX.
System Menu > Network Settings Wi-Fi Direct Setting [Home] key > [...] > [System Menu] > [Network Settings] > [Wi-Fi Direct Settings] Set Wi-Fi Direct Settings. NOTE This function is displayed when Wi-Fi module is installed. Item Description [Wi-Fi Direct] Select whether to use Wi-Fi Direct.
Page 235
System Menu > Network Settings Item Description [Password] Select whether the Wi-Fi Direct password is automatically generated or created manually. When [Manual Creation] is selected, the Persistent Group setting changes to [On]. Value: [Off], [On] NOTE If [Manual Creation] is selected, set a password (8 or more characters).
System Menu > Network Settings Wi-Fi Settings [Home] key > [...] > [System Menu] > [Network Settings] > [Wi-Fi Settings] Set Wi-Fi Settings. NOTE This function is displayed when Wi-Fi module is installed. [Wi-Fi] Item Description [Wi-Fi] Select whether to use Wi-Fi. Value: [Off], [On] Setup When [Wi-Fi ] is On, the following items are displayed.
Page 237
System Menu > Network Settings Item Description [Network Name (SSID)] Set the SSID (Service Set Identifier) of the wireless LAN to which the machine connects. NOTE Up to 32 characters can be entered. [Network Authentication] Select network authentication type. Value: [Open], [WPA2/WPA-PSK], [WPA2-PSK], [WPA2/WPA-EAP], [WPA2- EAP], [WPA3-SAE/WPA2-PSK], [WPA3-SAE], [WPA3/WPA2-EAP], [WPA3- EAP]...
Page 238
System Menu > Network Settings TCP/IP Settings [TCP/IP] Select whether to use TCP/IP Protocol. Value: [Off], [On] [IPv4 Settings] Set up TCP/IP (IPv4) to connect to the network. This setting is available when [TCP/IP] is [On]. Item Description [DHCP] Select whether to use the DHCP (IPv4) server. Value: [Off], [On] [Auto-IP] Select whether to use Auto-IP.
Page 239
System Menu > Network Settings Item Description [DNS over TLS] Set whether to connect to a DNS server during communication protected by TLS. Value: [Off], [On], [Auto] IMPORTANT • When setting the Auto-IP, enter "0.0.0.0" in IP Address. • After changing the setting, restart the network or turn the machine OFF and then ON. ...
Page 240
System Menu > Network Settings Item Description [RA(Stateless)] Select whether to use RA (Stateless). Value: [Off], [On] NOTE • This function is displayed when [IPv6] is set to [On]. • Selecting [On] displays [IP Address 1] - [IP Address 5] to after restarting the network.
System Menu > Network Settings Wired Network Settings [Home] key > [...] > [System Menu] > [Network Settings] > [Wired Network Settings] Configure Wired Network Settings. TCP/IP Settings [TCP/IP] Select whether to use TCP/IP Protocol. Value: [Off], [On] [IPv4 Settings] Set up TCP/IP (IPv4) to connect to the network.
Page 242
System Menu > Network Settings Item Description [DNS Server Address] Set the IP address of DNS (Domain Name System) server. Value: [Auto (DHCP)], [Manual] NOTE When [Manual] is selected, enter the DNS server IP address in the Primary and Secondary fields provided. ...
Page 243
System Menu > Network Settings Item Description [IP addr.(LinkLocal)] Manually specify the IP address, prefix length, and gateway address of TCP/IP (IPv6). Value [IP Address] 128-bits address is expressed in eight groups consisting of four- digit hexadecimal digits. The groups are separated by colon (:). [Prefix Length] 0 to 128 [Default Gateway]...
Page 244
System Menu > Network Settings Item Description [DNS Server Address] Set the IP address of DNS (Domain Name System) server. Value: [Auto (DHCP)], [Manual] NOTE When [Manual] is selected, enter the DNS server IP address in the Primary and Secondary fields provided. ...
Page 245
System Menu > Network Settings Others Item Description [LAN Interface] Specify the settings for the LAN interface to be used. Value: [Auto], [10BASE-Half], [10BASE-Full], [100BASE-Half], [100BASE- Full], [1000BASE-T] IMPORTANT After changing the setting, restart the network or turn the machine OFF and then ON. ...
Page 247
System Menu > Network Settings [IPP] Item Description [Protocol Settings] Set whether to send documents using IPP. To use it, select On in these settings, and select [Off] in [TLS] from "SecuritySettings". Then select [Not Secure (IPPS & IPP)] in the security settings from Command Center RX.
Page 248
System Menu > Network Settings [LDAP] Select whether to use LDAP. Value: Off, On [SNMPv1/v2c] Item Description [Protocol Settings] Select whether to communicate using SNMP. Value: Off, On [Available Network] Set whether to enable this function for each network of Wi-Fi Direct, Wi-Fi and wired.
Page 249
System Menu > Network Settings [Enhanced WSD over TLS] Item Description [Protocol Settings] *1*2 Set whether to use our proprietary Web service on TLS. Value: Off, On NOTE If you select [Off], the WIA driver and TWAIN driver are not available. ...
Page 250
System Menu > Network Settings [Enhanced VNC ov TLS] Item Description [Protocol Settings] Start Command Center RX and set for using TLS-protected remote *1*2 operation. The default port number is 9061. Value: [Off], [On], 1 to 32767 (Port Number) NOTE •...
System Menu > Network Settings Ping [Home] key > [...] > [System Menu] > [Network Settings] > [Ping] Item Description [Ping] Check if you can communicate with the destination by entering the host name or IP address of the destination. NOTE This function is not displayed when [Primary Network] is specified in [Optional Network].
System Menu > Network Settings Bonjour [Home] key > [...] > [System Menu] > [Network Settings] > [Bonjour] Item Description [Protocol Settings] Select whether to use Bonjour. Value: Off, On [Available Network] Set whether to enable this function for each network of Wi-Fi Direct, Wi-Fi and wired.
System Menu > Network Settings IP Filter (IPv4) [Home] key > [...] > [System Menu] > [Network Settings] > [IP Filter (IPv4)] Item Description [IP Filter (IPv4)] Configure the IP Filter Setting. IP Filter is a function to restrict the access to the machine by the IP address and protocol.
System Menu > Network Settings IP Filter (IPv6) [Home] key > [...] > [System Menu] > [Network Settings] > [IP Filter (IPv6)] Item Description [IP Filter (IPv6)] Configure the IP Filter Setting. IP filter is a function used to restrict the access to the machine by setting the IP address and protocol.
System Menu > Network Settings [IPSec] [Home] key > [...] > [System Menu] > [Network Settings] > [IPSec] Item Description [IPSec] Set whether or not you use the IPSec. Value: [Off], [On]...
System Menu > Network Settings Primary Network (Client) [Home] key > [...] > [System Menu] > [Network Settings] > [Primary Network (Client)] Select the network interface to be used for the send function that this machine functions as a client, the network authentication and connecting to external address book.
System Menu > Network Settings Restart Entire Device You can restart the device without turning the power switch off. Use this to deal with any unstable operation by the machine. (Same as the computer restart.)
System Menu > Security Settings Security Settings Configures security settings. [Home] key > […] > [System Menu] > [Security Settings] Item Description [Security Quick Setup] Select security settings from levels 1 to 3 that are close to your environment, and change (customize) the functions as needed. Value [Level 1] The factory default setting.
Page 260
System Menu > Security Settings Item Description [Restart Entire Device] Restart the machine without turning the power switch off. IMPORTANT Restart the Device or turn the power off and on to reflect the change in the "Interface Block Setting". ➡ ...
Page 261
System Menu > Security Settings Item Description [Software Verification] Verify the software in the machine. Select [Start] to run the verification. If you experience any abnormalities in software verification, contact your service representative. [Authentic. on FW Update] Request administrator to approve when updating firmware. Value: [Off], [On] [Allowlisting] In case if the unauthorized program or the program that has tampered...
Page 262
System Menu > Security Settings NOTE • Print [Data Sanitization] and check that security data has definitely been erased. • You cannot cancel a process in the middle. • Disconnect any modular or network cables before performing this operation. • Before executing this function, set [USB Host], [USB Device] and [USB Drive] to [Unblock]. ➡ ...
System Menu > Adjustment/Maintenance [Color Registration - Normal] When first installing the machine or moving it to a new location, color drift during printing may occur. Use this function to correct the color position of each of cyan, magenta and yellow to resolve color drift. ➡ ...
System Menu > Adjustment/Maintenance [Color Registration - Manual] When first installing the machine or moving it to a new location, color drift during printing may occur. Use this function to correct the color position of each of cyan, magenta and yellow to resolve color drift. If standard registration does not resolve the problem or to perform more detailed settings, use the detailed registration.
System Menu > Adjustment/Maintenance [Quiet Mode] Item Description [Quiet Mode] Set the quiet mode. Select this mode when the running noise is uncomfortable. Value: [Off], [On]...
System Menu > Adjustment/Maintenance [Test Page] Output the test page for identifying the cause of the image defects. Item Description [Test Page] Value: [Cancel], [Print]...
System Menu > Adjustment/Maintenance [Restart/Initialization] Item Description ➡ [Restart Network] Restart Network (page 249) [Restart Entire Device] [Format SD Card] Format the SD card. To use an SD card, it is necessary to format the SD card on this machine first. When the formatting is complete, data can be written to the SD card.
System Menu > Adjustment/Maintenance [Service Settings] Perform the maintenance and inspection of the machine. This menu is primarily used by service personnel for maintenance work.
User Authentication and Accounting (User Login, Job Accounting) > Overview of User Login Administration Overview of User Login Administration User login administration specifies how the user access is administered on this machine. Enter a correct login user name and password for user authentication to login. 1 Enable User Login Administration ➡ ...
User Authentication and Accounting (User Login, Job Accounting) > Enable User Login Administration Enable User Login Administration This enables user login administration. Display the screen. [Home] key > [...] > [System Menu] > [JobAccounting/Authentic.] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Setting User Login Administration This registers, alters and deletes users and configures the settings for User Login Administration. Authentication Security If user authentication is enabled, configure the user authentication settings. User Account Lockout Setting You can prohibit the use of a user account if an incorrect password is entered repeatedly to login with that account.
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Password Policy Settings You can prohibit the setting and use of passwords that do not comply with the password policy. Setting the Password Policy makes it more difficult to break the password. Display the screen.
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Adding a User (Local User List) You can add 1 user (including the default login user name). Display the screen. [Home] key > [...] > [System Menu] > [JobAccounting/Authentic.] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Changing User Properties for Local Users (Admin, DeviceAdmin, PowerUser) Types of user properties that could be changed may be different depending on user access privilege. NOTE To change the user information of the machine administrator, you must log in with machine administrator authority.
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Changing User Properties for Network Users Edit the network user properties that were registered with settings concerning the granting of local user rights. ➡ Configure Network User Rights (page 283) NOTE To change the user information of the machine administrator, you must log in with machine administrator authority.
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Deleting a User Display the screen. [Home] key > [...] > [System Menu] > [JobAccounting/Authentic.] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Managing the Users that Print on This Machine from a PC To manage the users that print on this machine from a PC, the following settings are necessary in the printer driver.
Page 288
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration [Prompt for name and validate] A screen for entering the user name and password will be displayed when attempting a printing. The user name and password stored in the "Login user names list" needs to be entered. The user name and password must be entered each time a printing is attempted.
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Server Settings Set the server type when network authentication is enabled. Display the screen. [Home] key > [...] > [System Menu] > [JobAccounting/Authentic.] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Configure Network User Rights Select whether or not to grant local user rights to network users. If this setting is applied, when a network user logs in, the logged in network user’s information is registered as a local user. By setting the account name on the registered local user information, network users can coordinate with job accounting.
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Obtain NW User Property Set the required information to obtain the network user property from the LDAP server. NOTE To obtain the network user property from the LDAP server, [Netwk Authentic.] must be selected for the user authentication method in [User Login].
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration ID Card Settings If ID card authentication is enabled, select the authentication type. NOTE This functions appears when the Card Authentication kit is activated. ➡ Card Authentication Kit(B) AC <IC card authentication kit (Activate)> (page 431) ...
Page 293
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Additional Authentication Select whether or not to require password entry after authenticating by ID card. NOTE This function is displayed when "User Login" is enabled. Display the screen [Home] key >...
Page 294
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Quick Job Printing Displays a list of print jobs saved to the Stored Job Box when logging in with an IC card via user login. NOTE For details on Simple Job Printing, refer to the following: ➡ ...
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration PIN Login NOTE When using PIN Code Authorization, the network authentication must be enabled and [Ext.] must be selected for server type. ➡ Enable User Login Administration (page 273) ➡ ...
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Using User Login Administration This section explains procedures while setting job accounting. Login/Logout If user login administration is enabled, the login user name and login password entry screen appears each time you use this machine.
User Authentication and Accounting (User Login, Job Accounting) > Overview of Job Accounting Overview of Job Accounting Job accounting manages the print count accumulated by individual accounts by assigning an ID to each account. 1 Enable job accounting ➡ Enabling Job Accounting (page 291) 2 Setting an account.
User Authentication and Accounting (User Login, Job Accounting) > Enabling Job Accounting Enabling Job Accounting Display the screen. [Home] key > [...] > [System Menu] > [JobAccounting/Authentic.] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
User Authentication and Accounting (User Login, Job Accounting) > Job Accounting Job Accounting Set the Job Accounting method. Display the screen. [Home] key > [...] > [System Menu] > [JobAccounting/Authentic.] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
User Authentication and Accounting (User Login, Job Accounting) > Job Accounting (Local) Job Accounting (Local) You can add, change and delete an account and set the restriction for each account. Adding an Account Up to 100 individual accounts can be added. Display the screen.
User Authentication and Accounting (User Login, Job Accounting) > Job Accounting (Local) Restricting the Use of the Machine This section explains how to restrict the use of the machine by account or the number of sheets available. Restriction Items Item Description [Restrict.(Total)] Limits the total number of sheets used for printing.
User Authentication and Accounting (User Login, Job Accounting) > Job Accounting (Local) Editing an Account Display the screen. [Home] key > [...] > [System Menu] > [JobAccounting/Authentic.] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
User Authentication and Accounting (User Login, Job Accounting) > Job Accounting (Local) Deleting an Account Display the screen. [Home] key > [...] > [System Menu] > [JobAccounting/Authentic.] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
User Authentication and Accounting (User Login, Job Accounting) > Job Accounting (Local) Job Accounting for Printing To manage the number of pages used for jobs to be printed from the PC, you need to configure the following settings by using the printer driver. Instructions are based on interface elements as they appear in Windows 10. Display the screen.
Page 305
User Authentication and Accounting (User Login, Job Accounting) > Job Accounting (Local) [Display account ID list] The Account ID list is displayed when printing. The Account ID to be used needs to be selected from the list. NOTE This is enabled only if Account IDs are added. ...
User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Configuring Job Accounting Counting the Number of Pages Printed This counts the number of pages printed. Counts are classified into Each Job Accounting. A new count can also be started after resetting the count data which was stored for a certain period of time.
Page 307
User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Display the screen. [Home] key > [System Menu] > [JobAccounting/Authenticat.] > [Job Accounting Counter] Select [...] of the item, then select [Print Pages]. NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Print Accounting Report The total pages counted of all relevant accounts can be printed as an accounting report. Prepare paper. Check that A4 or Letter paper is loaded in the cassette. Display the screen.
User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Using Job Accounting This section explains procedures while setting job accounting. Login If job accounting is enabled, an account ID entry screen appears each time you use this machine. Enter the account ID using the numeric keys >...
Page 310
User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Logout When the operation is complete, select the [Logout]key. Return to the Enter Account ID screen.
User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Apply Limit This specifies how the machine behaves when the counter has reached the limit of restriction. The action is as follows: Item Description [Immediately] Job stops when the counter reaches its limit. [Subsequently] The print job currently underway will continue but the subsequent job will be rejected.
User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Unknown User Settings Unknown ID Job This specifies the behavior for handling the jobs sent with unknown or unsent login user names or User ID. If the User Login is set to invalid and Job Accounting is set to valid, follow the procedure when the Account ID is unknown.
Page 313
User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Registering Information for a User whose ID is Unknown If you register user information for a user whose ID is unknown, you can check information on the Job Status or Job History screens.
Troubleshooting > Regular Maintenance Regular Maintenance Cleaning Clean the machine regularly to ensure optimum printing quality. CAUTION For safety, always unplug the power cord before cleaning the machine. ...
Troubleshooting > Regular Maintenance Cleaning Paper Transfer Unit The paper transfer unit should be cleaned each time the toner container is replaced. To maintain optimum print quality, it is also recommended that the inside of the machine be cleaned once a month as well as when the toner container is replaced.
Troubleshooting > Regular Maintenance Replacing the Toner Container When toner is empty, the following message will be displayed. Replace the toner container. "Toner [C][M][Y][K] is empty." When toner runs low, the following message will be displayed. Make sure you have a new toner container available for replacement.
Page 318
Troubleshooting > Regular Maintenance Open the right cover. Unlock the toner container. Put used toner container into the plastic waste bag.
Page 319
Troubleshooting > Regular Maintenance Remove the new toner container from the box. IMPORTANT Do not touch the points shown below. Shake the toner container.
Troubleshooting > Regular Maintenance Install the toner container. IMPORTANT Insert the toner container all the way. Close the right cover. NOTE • If the toner container cover or right cover does not close, check that the new toner container is installed correctly.
Troubleshooting > Troubleshooting Troubleshooting Solving Malfunctions If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the following pages. The table below provides general guidelines for problem solving. If the problem persists, contact your service representative. NOTE When contacting us, the serial number will be necessary.
Troubleshooting > Troubleshooting Machine Operation Trouble The application does not start up Is the auto panel reset setting time set too short? Check the set time for auto panel reset. [Home] key > [...] > [System Menu] > [Device Settings] > [Energy Saver/Timer] > [Panel Reset Timer] Set the panel reset time to 30 seconds or more It can be set in the range of 5 to 495 seconds (in 5 second increments).
Page 323
Troubleshooting > Troubleshooting The screen does not respond when the power switch is turned on Is the machine plugged in? Plug in the power cord that comes with this machine to an outlet. Make sure the power plug is securely plugged in.
Page 324
Troubleshooting > Troubleshooting Machine does not print even when [Start] is pressed Is there a message displayed on the screen? If a message is displayed on the screen, you may not be able to operate it depending on what is displayed. Determine the appropriate response to the message and respond accordingly.
Page 325
Troubleshooting > Troubleshooting Paper often jams Is the paper loaded correctly? Load the paper correctly. When loading paper in a cassette Pull the Cassette 1 completely out of the machine. NOTE When pulling the cassette out of the machine, ensure it is supported and does not fall out. ...
Page 326
Troubleshooting > Troubleshooting Adjust the cassette size. Adjust the paper length guide to the paper size required. Press the paper length adjusting tab and slide the guides to the paper size required. Adjust the paper length guides to the paper size required. Press the paper length adjusting tab and slide the guides to the paper size required.
Troubleshooting > Troubleshooting Load paper. Fan the paper, then tap it on a level surface to avoid paper jams or skewed printing. Load the paper in the cassette. IMPORTANT • Load the paper with the print side facing up. • After removing new paper from its packaging, fan out the paper before loading it in the cassettes. ➡ ...
Page 328
Troubleshooting > Troubleshooting Gently push the Cassette 1 back in. NOTE When Folio, Oficio II or Legal is used, the cassette will extend out from the machine. Display the screen. [Home] key > [...] > [System Menu] > [Device Settings] > [Paper Feeding] Configure the function Select the paper size and paper type.
Page 329
Troubleshooting > Troubleshooting When loading paper in the multipurpose tray Open the multipurpose tray. Adjust the multipurpose tray size. Paper sizes are marked on the multipurpose tray. Load paper. Insert the paper along the paper width guides into the tray until it stops. After removing new paper from its packaging, fan the paper before loading it in the multipurpose tray.
Page 330
Troubleshooting > Troubleshooting IMPORTANT • When loading the paper, keep the print side facing up. • Curled paper must be uncurled before use. • When loading paper into the multipurpose tray, check that there is no paper left over in the tray from a previous job before loading the paper.
Page 331
Troubleshooting > Troubleshooting Is there a problem with the paper? Remove the paper from the multipurpose tray once and change the loading direction by rotating the paper 180 degrees. ➡ Precaution for Loading Paper (page 102) Is the paper of the supported type? Is it in good condition? Remove the paper from the cassette, turn it over, and then reload it.
Page 332
Troubleshooting > Troubleshooting Two or more sheets are overlaps when ejected (multi feeding) Is the paper loaded correctly? Load the paper correctly. When loading paper in a cassette Pull the Cassette 1 completely out of the machine. NOTE When pulling the cassette out of the machine, ensure it is supported and does not fall out. ...
Page 333
Troubleshooting > Troubleshooting Adjust the cassette size. Adjust the paper length guide to the paper size required. Press the paper length adjusting tab and slide the guides to the paper size required. Adjust the paper length guides to the paper size required. Press the paper length adjusting tab and slide the guides to the paper size required.
Page 334
Troubleshooting > Troubleshooting Load paper. Fan the paper, then tap it on a level surface to avoid paper jams or skewed printing. Load the paper in the cassette. IMPORTANT • Load the paper with the print side facing up. • After removing new paper from its packaging, fan out the paper before loading it in the cassettes. ➡ ...
Page 335
Troubleshooting > Troubleshooting Gently push the Cassette 1 back in. NOTE When Folio, Oficio II or Legal is used, the cassette will extend out from the machine. Display the screen. [Home] key > [...] > [System Menu] > [Device Settings] > [Paper Feeding] Configure the function Select the paper size and paper type.
Page 336
Troubleshooting > Troubleshooting When loading paper in the multipurpose tray Open the multipurpose tray. Adjust the multipurpose tray size. Paper sizes are marked on the multipurpose tray. Load paper. Insert the paper along the paper width guides into the tray until it stops. After removing new paper from its packaging, fan the paper before loading it in the multipurpose tray.
Page 337
Troubleshooting > Troubleshooting IMPORTANT • When loading the paper, keep the print side facing up. • Curled paper must be uncurled before use. • When loading paper into the multipurpose tray, check that there is no paper left over in the tray from a previous job before loading the paper.
Page 338
Troubleshooting > Troubleshooting Printouts are wrinkled Is the paper loaded correctly? Load the paper correctly. When loading paper in a cassette Pull the Cassette 1 completely out of the machine. NOTE When pulling the cassette out of the machine, ensure it is supported and does not fall out. ...
Page 339
Troubleshooting > Troubleshooting Adjust the cassette size. Adjust the paper length guide to the paper size required. Press the paper length adjusting tab and slide the guides to the paper size required. Adjust the paper length guides to the paper size required. Press the paper length adjusting tab and slide the guides to the paper size required.
Page 340
Troubleshooting > Troubleshooting Load paper. Fan the paper, then tap it on a level surface to avoid paper jams or skewed printing. Load the paper in the cassette. IMPORTANT • Load the paper with the print side facing up. • After removing new paper from its packaging, fan out the paper before loading it in the cassettes. ➡ ...
Page 341
Troubleshooting > Troubleshooting Gently push the Cassette 1 back in. NOTE When Folio, Oficio II or Legal is used, the cassette will extend out from the machine. Display the screen. [Home] key > [...] > [System Menu] > [Device Settings] > [Paper Feeding] Configure the function Select the paper size and paper type.
Page 342
Troubleshooting > Troubleshooting When loading paper in the multipurpose tray Open the multipurpose tray. Adjust the multipurpose tray size. Paper sizes are marked on the multipurpose tray. Load paper. Insert the paper along the paper width guides into the tray until it stops. After removing new paper from its packaging, fan the paper before loading it in the multipurpose tray.
Page 343
Troubleshooting > Troubleshooting IMPORTANT • When loading the paper, keep the print side facing up. • Curled paper must be uncurled before use. • When loading paper into the multipurpose tray, check that there is no paper left over in the tray from a previous job before loading the paper.
Page 344
Troubleshooting > Troubleshooting Remove the paper from the cassette once and change the loading direction by rotating the paper 180 degrees. ➡ Precaution for Loading Paper (page 102) Is the paper damp? Replace the paper with new paper. ➡ Precaution for Loading Paper (page 102)
Page 345
Troubleshooting > Troubleshooting Printouts are curled Is the paper loaded correctly? Load the paper correctly. When loading paper in a cassette Pull the Cassette 1 completely out of the machine. NOTE When pulling the cassette out of the machine, ensure it is supported and does not fall out. ...
Page 346
Troubleshooting > Troubleshooting Adjust the position of the paper width guides located on the left and right sides of the cassette. Press the paper width adjusting tab and slide the guides to the paper size required. Paper sizes are marked on the cassette.
Page 347
Troubleshooting > Troubleshooting Load paper. Fan the paper, then tap it on a level surface to avoid paper jams or skewed printing. Load the paper in the cassette. IMPORTANT • Load the paper with the print side facing up. • After removing new paper from its packaging, fan out the paper before loading it in the cassettes. ➡ ...
Page 348
Troubleshooting > Troubleshooting Gently push the Cassette 1 back in. NOTE When Folio, Oficio II or Legal is used, the cassette will extend out from the machine. When loading paper in the multipurpose tray Open the multipurpose tray. Adjust the multipurpose tray size. Paper sizes are marked on the multipurpose tray.
Page 349
Troubleshooting > Troubleshooting Load paper. Insert the paper along the paper width guides into the tray until it stops. After removing new paper from its packaging, fan the paper before loading it in the multipurpose tray. ➡ Precaution for Loading Paper (page 102) IMPORTANT •...
Page 350
Troubleshooting > Troubleshooting Example: When printing the address. IMPORTANT • Use unfolded Oufukuhagaki (Return postcard). • How to load envelopes (orientation and facing) will differ depending on the type of envelope. Be sure to load it in correctly, otherwise printing may be done in the wrong direction or on the wrong face.
Troubleshooting > Troubleshooting Printer driver cannot be installed Is the driver installed with the host name while Wi-Fi or Wi-Fi Direct function is available? Specify the IP address instead of the host name. ➡ Installing Software (page 72) Is Level 3 selected in Security Quick Setup? Acquire a root certificate for SSL communication from a trusted root certification authority.
Troubleshooting > Troubleshooting Cannot start printing Is the machine plugged in? Plug the power cord into an AC outlet. Is the power turned on? Turn the power switch on. Turn the power switch on. IMPORTANT When turning off the power switch, do not turn on the power switch again immediately. Wait more than 5 seconds, and then turn on the power switch.
Page 353
Troubleshooting > Troubleshooting Connect the network cable IMPORTANT If the power is on, turn the power switch off. ➡ Power off (page 40) Connect the cable to the machine. Connect the LAN cable to the network interface connector. Connect the other end of the cable to the hub. Power on the machine and configure the network.
Page 354
Troubleshooting > Troubleshooting Connect a USB cable to the machine. IMPORTANT If the power is on, turn the power switch off. ➡ Power off (page 40) Connect the cable to the machine. Connect the USB cable to the USB interface connector. Connect the other end of the cable to the PC.
Page 355
Troubleshooting > Troubleshooting Cannot print with USB drive / Does not recognize USB drive Is the USB drive connected to the machine firmly? Connect the USB drive firmly to the machine. Are USB host settings set to [Block]? Change the USB host setting to [Unblock] [Home] key >...
Page 356
Troubleshooting > Troubleshooting While [Auto-IP] is already set to [On], the IP address is not assigned automatically Is a value other than "0.0.0.0" entered for the link local address of TCP/IP(v4)? Enter "0.0.0.0" in IP Address of TCP/IP(v4). [Home] key > [...] > [System Menu] > [Network Settings] > [Wired Network Settings] > [IPv4 Settings] Enter "0.0.0.0"...
Page 357
Troubleshooting > Troubleshooting The machine is emitting steam in the area around the paper ejection slot Is the temperature in the room where the machine is running low? Or was damp paper used? Depending on the machine’s printing environment and the condition of the paper, the moist contained in the paper may evaporate due to the heat generated during printing, and the water vapor emitted may look like smoke.
Troubleshooting > Troubleshooting Printed Image Trouble Printouts are totally too light Is the paper damp? Replace the paper with new paper. Is the media type set correctly? Check if the media type setting is correct. [Home] key > [...] > [System Menu] > [Device Settings] > [Paper Feeding] > [Media Type Setting] Check the weight (paper thickness) for the paper type and change it to the correct value...
Page 359
Troubleshooting > Troubleshooting Developer refresh needs to be performed. Display the screen. [Home] key > [...] > [System Menu] > [Adjustment/Maintenance] > [Image Adjustment] Perform the Developer Refresh. Select [Developer Refresh], then select [Start]. Developer Refresh begins. NOTE Waiting time may be longer when the toner is refilled during developer refresh. ...
Page 360
Troubleshooting > Troubleshooting Printed images are fuzzy or cut off Are you using the machine in a place with high humidity or drastic temperature and humidity fluctuations? Use the machine in an environment with appropriate humidity. Drum refresh needs to be performed. Display the screen.
Page 361
Troubleshooting > Troubleshooting Printed images are shifted Is the paper loaded correctly? Adjust the paper length guide and width guide of the cassette to fit the paper size. ➡ Loading in the Cassettes (page 104)
Page 362
Troubleshooting > Troubleshooting The altitude is 1000 m or higher and irregular horizontal white lines appear in the image. Select the [Home] key > [...] > [System Menu] > [Adjustment/Maintenance] > [Altitude Adjustment] and set to an elevation one level higher than the current setting.
Page 363
Troubleshooting > Troubleshooting The altitude is 1000 m or higher and dots appear in the image. Select the [Home] key > [...] > [System Menu] > [Adjustment/Maintenance] > [Altitude Adjustment] and set to an elevation one level higher than the current setting.
Page 364
Troubleshooting > Troubleshooting Printed images have vertical lines Laser scanner cleaning needs to be performed. Display the screen. [Home] key > [...] > [System Menu] > [Adjustment/Maintenance] > [Altitude Adjustment] Perform the Laser Scanner Cleaning. Select [Laser Scanner Cleaning], then select [Start]. Laser Scanner Cleaning begins.
Troubleshooting > Troubleshooting Dirt on the top edge or back of the paper Is the inside of the machine dirty? Open the Rear Cover 1, and if the inside of the Machine is dirty with toner or the like, wipe it off with a soft, dry cloth.
Page 366
Troubleshooting > Troubleshooting Part of the image is periodically faint or shows white lines Is the Rear Cover 1 tightly closed? Open the Rear Cover 1 and close it again. Drum refresh needs to be performed. Display the screen. [Home] key > [...] > [System Menu] > [Adjustment/Maintenance] > [Image Adjustment] Perform the Drum Refresh.
Page 367
Troubleshooting > Troubleshooting A lighter version of the previous image remains and is repeatedly printed If white dots appear in the improved image, decrease the value by one level. If the white background of the improved image appears colored, proceed to the next step.
Troubleshooting > Troubleshooting Color Printing Trouble Color drift occur Color adjustment needs to be performed. Display the screen. [Home] key > [...] > [System Menu] > [Adjustment/Maintenance] > [Image Adjustment] Perform the color adjustment. Select [ColorCalibration], and then select [Start]. Color adjustment begins.
Troubleshooting > Troubleshooting Load paper. IMPORTANT • Load the paper with the print side facing up. • After removing new paper from its packaging, fan out the paper before loading it in the cassettes. ➡ Precaution for Loading Paper (page 102) •...
Page 370
Troubleshooting > Troubleshooting Print the chart. Select [Print Chart] A chart is printed. Three types of charts are printed on a single sheet of paper for the three colors M (Magenta), C (Cyan), and Y (Yellow): H-L (Left), V (Center), and H-R (Right). After printing, return to the Color Printing Position Correction Standard menu.
Page 371
Troubleshooting > Troubleshooting Enter the appropriate value. Find the location on each chart where 2 lines most closely match. If this is the 0 position, registration for that color is not required. For the illustration, B is the appropriate value. Select [ ] or the [ ] key and change items H-L, V and H-R, select [...
Page 372
Troubleshooting > Troubleshooting Print the chart. Select [Print Chart] A chart is printed. On the chart, for each of M (magenta), C (cyan) and Y (yellow), charts for H-1 to 5 and V-1 to 5 are printed. After printing, return to the Color Printing Position Correction Details menu. Chart Example Displays the Correction menu.
Page 373
Troubleshooting > Troubleshooting Enter the appropriate value. Find the location on each chart where 2 lines most closely match. If this is the 0 position, registration for that color is not required. For the illustration, B is the appropriate value. From charts H-1 to H-5, read the values from H-1 to H-5.
Page 374
Troubleshooting > Troubleshooting Colors appear different than you anticipated Is color copy paper set in the paper source? Set the color copy paper. Color adjustment needs to be performed. Display the screen. [Home] key > [...] > [System Menu] > [Adjustment/Maintenance] > [Image Adjustment] Perform the color adjustment.
Page 375
Troubleshooting > Troubleshooting The color toner is empty If you want to continue printing in black and white, follow these steps: Black and white printing is possible temporarily. [Home] key > [...] > [System Menu] > [Device Settings] > [Toner Settings] > [Color Toner Empty Action] Select [Print in Black &...
Troubleshooting > Troubleshooting Remote Operation This function enables the system administrator to explain how to operate the panel and troubleshoot to user, by accessing operation panel of the machine at remote using browser and VNC software. Executing Remote Operation from Browser The supported Browser is as follows.
Page 377
Troubleshooting > Troubleshooting Start up the browser. Specify https: // [Host name of this Machine] and start Command Center RX. ➡ Accessing Command Center RX (page 94) [Device Information / Remote Operation] > [Remote Operation] Click [Start]. NOTE • If the user is logged in to the device, the permission confirmation screen will be displayed on the operation panel.
Page 378
Troubleshooting > Troubleshooting Executing Remote Operation from VNC Software Display the screen [Home] key > [...] > [Network Settings] > [Protocol Settings] Set [VNC (RFB)] to On. Protocol Settings NOTE • If "VNC (RFB) over TLS" is set to On, the communication is encrypted. •...
Troubleshooting > Troubleshooting Responding to Messages If the touch panel or the computer displays any of these messages, follow the corresponding procedure. NOTE When contacting us, the serial number will be necessary. To check the serial number, refer to the following: ➡ ...
Page 380
Troubleshooting > Troubleshooting "Account error. Press [OK]." is displayed Failed to specify Job Accounting when processing the job externally. The job is canceled. Select [OK]. NOTE If Auto Error Clear is set to [On], the process will resume automatically after a set period of time. For details, refer to the following: ➡ ...
Page 381
Troubleshooting > Troubleshooting "Add paper to cassette #." is displayed Is the indicated paper source out of paper? Replenish the paper. To print with paper from another paper source, select [Alt.]. To print with the selected paper, select [OK] or [Continue].
Page 382
Troubleshooting > Troubleshooting "Box limit exceeded." is displayed Jobs cannot be saved because the specified box is full. The job will be canceled. Print or delete the original in the box, and then try again. NOTE If Auto Error Clear is set to [On], the process will resume automatically after a set period of time. For details, refer to the following: ➡ ...
Page 383
Troubleshooting > Troubleshooting "Cannot connect to Authentication Server." is displayed Does the machine time match the server’s time? • Set the machine time to match the server’s time ➡ Setting Date and Time (page 53) Is it properly registered with the authentication server? •...
Page 384
Troubleshooting > Troubleshooting "Cannot connect to the server." is displayed Check the connection status with the server.
Troubleshooting > Troubleshooting "Cannot connect." is displayed Wi-Fi or Wi-Fi Direct connection could not be completed. Select [OK]. Returns to the previous screen. Check the settings and signal conditions. ➡ Wi-Fi Direct Setting (page 227) ➡ Wi-Fi Settings (page 229)
Page 386
Troubleshooting > Troubleshooting "Cannot duplex print on this paper." is displayed Have you selected a size or type of paper that cannot be duplex printed? To select paper that can be printed on both sides, selecting [Alt.] will display [Alternative] and you can change the paper source.
Page 387
Troubleshooting > Troubleshooting "Cannot execute this job. Restricted by Authorization settings." is displayed Restricted by the authorization settings. The job is canceled. Select [OK]. Restricted by the job accounting. The job is canceled. Select [OK]. NOTE If Auto Error Clear is set to [On], the process will resume automatically after a set period of time. For details, refer to the following: ➡ ...
Page 388
Troubleshooting > Troubleshooting "Cannot perform remote printing." is displayed Remote printing is prohibited. The job is canceled. Select [OK].
Page 389
Troubleshooting > Troubleshooting "Cannot read data in this ID Card." is displayed In registration process, the ID card information was not read correctly. Hold the IC card over the IC card reader again. If the same message is displayed again, the IC card may not be compatible with this product.
Page 390
Troubleshooting > Troubleshooting "Cannot recognize." is displayed • Check if the USB connector of your IC card reader is correctly connected to the main unit. • If [USB Host] in [I/F Block Set.] is set to [Block], change it to [Unblock].
Page 391
Troubleshooting > Troubleshooting "Cannot use the cassette below due to a failure." is displayed To continue as is, select [OK]. If repair is completed, select [Next].
Page 392
Troubleshooting > Troubleshooting "Color toner is empty. Cannot print this document." is displayed Replace with the toner container specified by us. NOTE If there is still black toner left even after color toner has run out and [ColorToner Empty] is set to [Print in B & W], black and white printing is possible temporarily.
Page 393
Troubleshooting > Troubleshooting "Error occurred." is displayed System error has occurred. Follow the instruction displayed on the screen.
Page 394
Troubleshooting > Troubleshooting "High temperature. Adjust room temp." is displayed Print quality may be deteriorated. Adjust the temperature and the humidity of your room.
Page 395
Troubleshooting > Troubleshooting "Incorrect account ID." is displayed The account ID was incorrect when processing the job externally. The job is canceled. Select [OK].
Page 396
Troubleshooting > Troubleshooting "Job Accounting restriction exceeded." is displayed Is the acceptable printing count restricted by Job Accounting exceeded? The printing count exceeded the acceptable count restricted by Job Accounting. Cannot print any more. The job is canceled. Select [OK].
Page 397
Troubleshooting > Troubleshooting "Job not stored." is displayed The job is canceled. Select [OK].
Page 398
Troubleshooting > Troubleshooting "KPDL error." is displayed PostScript error has occurred. The job is canceled. Select [OK]. NOTE If Auto Error Clear is set to [On], the process will resume automatically after a set period of time. For details, refer to the following: ➡ ...
Page 399
Troubleshooting > Troubleshooting "Load paper in MP tray." is displayed Does the paper source paper size setting not match the actual paper size that is fed? There is no paper in the multipurpose tray that matches the print data. Set the paper. Select [OK] to resume printing.
Page 400
Troubleshooting > Troubleshooting "Low temperature. Adjust room temp." is displayed Print quality may be deteriorated. Adjust the temperature and the humidity of your room.
Page 401
Troubleshooting > Troubleshooting "Machine failure. Call service." is displayed Internal error has occurred. Make a note of the error code displayed on the screen and contact service representative.
Page 402
Troubleshooting > Troubleshooting "MaliciousPRG detected Delete the program. Contact the admin." is displayed Execution was aborted due to a possible malware program. Please contact the administrator.
Page 403
Troubleshooting > Troubleshooting "Memory is full." is displayed The memory is full and the job cannot be continued. Select [OK]. The job is canceled. When insufficient memory occurred frequently, contact your dealer or service representative. NOTE If Auto Error Clear is set to [On], the process will resume automatically after a set period of time. For details, refer to the following: ➡ ...
Page 404
Troubleshooting > Troubleshooting "No multi copies." is displayed Only one copy is available. • Select [OK] to continue printing. • Select [Cancel] to cancel the job.
Page 405
Troubleshooting > Troubleshooting "Paper jammed in Cassette #." is displayed A paper jam has occurred. If a paper jam occurs, the machine will stop and the location of the jam will be indicated on the screen. Leave the machine on and follow the instructions to remove the jammed paper. ➡ ...
Page 406
Troubleshooting > Troubleshooting "Performing" is displayed The machine is in adjustment mode to maintain its quality. Please wait.
Page 407
Troubleshooting > Troubleshooting "Please wait. Regulating the temperature…" is displayed The machine is in adjustment mode to maintain quality. Please wait.
Page 408
Troubleshooting > Troubleshooting "RAM disk error." is displayed A RAM disk error has occurred. Select [OK]. The following error code is possible: 04: There is not enough free space on the RAM disk. If the optional RAM disk is installed, increase the RAM disk size by using [RAM Disk Setting] in the System Menu.
Page 409
Troubleshooting > Troubleshooting "Refreshing drum…" is displayed The machine is in adjustment mode to maintain quality. Please wait.
Page 410
Troubleshooting > Troubleshooting "Replace the toner. [C][M][Y][K]" is displayed Replace the toner container to our specified toner container. NOTE If there is still black toner left even after color toner has run out and [ColorToner Empty] is set to [Print in B & W], black and white printing is possible temporarily.
Page 411
Troubleshooting > Troubleshooting Remove the toner container Put used toner container into the plastic waste bag. Remove the new toner container from the box. IMPORTANT Do not touch the points shown below. ...
Page 412
Troubleshooting > Troubleshooting Shake the toner container. Install the toner container. IMPORTANT Insert the toner container all the way. Close the right cover. NOTE • If the toner container cover or right cover does not close, check that the new toner container is installed correctly.
Page 413
Troubleshooting > Troubleshooting "Replace XXXXX" is displayed Contact your service representative. [Home] key > [...] > [System Menu] > [Adjustment/Maintenance] > [Service Settings]...
Page 414
Troubleshooting > Troubleshooting "Shake the toner container. " is displayed Open the top cover and take out the toner container. Shake the toner container well and set it again.
Page 415
Troubleshooting > Troubleshooting "The device cannot be connected because allowed connections would be exceeded." is displayed Are you connecting more than the maximum number of Wi-Fi Direct connections? The job is canceled. Select [OK]. Disconnect the devices that you are not using, or set the [Disconnect Timer] of this unit to disconnect the devices.
Page 416
Troubleshooting > Troubleshooting "Toner is low[C,M,Y,K]" is displayed It is almost time to replace the toner container. Obtain a new toner container.
Page 417
Troubleshooting > Troubleshooting "Toner type mismatch. [C][M][Y][K]" is displayed Does the type of toner you have match the model? Please install correct toner.
Page 418
Troubleshooting > Troubleshooting "USB Drive error." is displayed Is the USB drive write-protected? An error occurred in the USB drive. The job is canceled. Select [OK]. The following error code is displayed: : Connect a writeable USB drive. An error occurred in the USB drive. The job is canceled.
Page 419
Troubleshooting > Troubleshooting "You cannot use this box." is displayed You do not have permission to use the specified box. The job is canceled. Select [OK].
Troubleshooting > Adjustment/Maintenance Adjustment/Maintenance Overview of Adjustment/Maintenance If there is an image problem and the message to run adjustment or maintenance menu appears, run Adjustment/ Maintenance in the system menu. The table below lists the item you can carry out. Item Description [Color Regist.]...
Troubleshooting > Adjustment/Maintenance Color Adjustment Due to long-term use and the influence of ambient temperature and humidity, the color tone of color output may change or color drift may occur. You can use this function to fine tune tone and color drift and enable optimized color printing.
Troubleshooting > Adjustment/Maintenance Color Registration Procedure Correct the color position to resolve color drift. If standard registration does not resolve the problem or to perform more detailed settings, use the detailed registration. NOTE When performing color registration, check that A4 paper is loaded in the cassette. ...
Page 423
Troubleshooting > Adjustment/Maintenance Print the chart. Select [Print Chart] A chart is printed. Three types of charts are printed on a single sheet of paper for the three colors M (Magenta), C (Cyan), and Y (Yellow): H-L (Left), V (Center), and H-R (Right). After printing, return to the Color Printing Position Correction Standard menu.
Page 424
Troubleshooting > Adjustment/Maintenance Enter the appropriate value. Find the location on each chart where 2 lines most closely match. If this is the 0 position, registration for that color is not required. For the illustration, B is the appropriate value. Select [ ] or the [ ] key and change items H-L, V and H-R, select [...
Page 425
Troubleshooting > Adjustment/Maintenance Performing Color Registration Procedure (Detailed Registration) Load paper. Display the screen. [Home] key > [...] > [System Menu] > [Adjustment/Maintenance] > [Color Registration - Manual] Print the chart. Select [Print Chart] A chart is printed. On the chart, for each of M (magenta), C (cyan) and Y (yellow), charts for H-1 to 5 and V-1 to 5 are printed.
Page 426
Troubleshooting > Adjustment/Maintenance Enter the appropriate value. Find the location on each chart where 2 lines most closely match. If this is the 0 position, registration for that color is not required. For the illustration, B is the appropriate value. From charts H-1 to H-5, read the values from H-1 to H-5.
Troubleshooting > Clearing Paper Jams Clearing Paper Jams If a paper jam occurs, the LCD panel will display "Paper jam." and the machine will stop. Jam Location Indicators 1 Shows the location of a paper jam. 2 Shows the Help screen. The Help screen shows the procedure to clear the jam. NOTE For the Help screen, refer to the following: ➡ ...
Page 428
Troubleshooting > Clearing Paper Jams Paper Jam Location Paper Jam Location Indicator Cassette 1 ➡ Remove paper jams from Cassette 1 to Cassette 2 (page 425) Cassette 2 ➡ Remove paper jams from Cassette 1 to Cassette 2 (page 425) Multipurpose Tray ➡ ...
Troubleshooting > Clearing Paper Jams Remove any jammed paper in the Multipurpose Tray CAUTION • Do not reuse jammed papers. • If the paper tears during removal, be sure to remove any loose scraps of paper from inside the machine. Scraps of paper left in the machine could cause subsequent jamming.
Page 430
Troubleshooting > Clearing Paper Jams Open the feed cover. Remove any jammed paper. Return the feed cover to its original position and return cassette 1 to its original position.
Page 431
Troubleshooting > Clearing Paper Jams Open the multipurpose tray and reload the paper.
Troubleshooting > Clearing Paper Jams Remove paper jams from Cassette 1 to Cassette 2 The procedure for handling paper jams in Cassette 1 to Cassette 2. CAUTION • Do not reuse jammed papers. • If the paper tears during removal, be sure to remove any loose scraps of paper from inside the machine. Scraps of paper left in the machine could cause subsequent jamming.
Troubleshooting > Clearing Paper Jams Remove the paper jammed in the Rear Cover 1 Open Rear Cover 1 CAUTION Some parts are very hot inside the machine. Exercise caution as there is a risk of burn injury. Remove any jammed paper. Open the cover (A).
Page 434
Troubleshooting > Clearing Paper Jams Remove any jammed paper. Open the feed cover (B). Remove any jammed paper. Open the duplex unit (C).
Page 435
Troubleshooting > Clearing Paper Jams Remove any jammed paper. Push Rear Cover 1.
Appendix > Optional Equipment Optional Equipment Option configuration The following enhancements are available for this model. 1 PF-5110 <Paper feeder> It is possible to add 1 drawer that is same as the cassette of the main unit The way of loading paper is same as the standard cassette. 2 Card Authentication Kit(B) AC <IC card authentication kit (Activate)>...
Appendix > Overview of the Applications Overview of the Applications The applications listed below are installed on this machine. • Data Security Kit • ThinPrint Option This can be used on a trial basis for a limited time. • Card Authentication Kit This can be used on a trial basis for a limited time.
Appendix > Overview of the Applications Checking Details of Application Display the screen. [Home] key > [...] > [System Menu] > [Add/DeleteApplication] > [Optional Function List] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
Appendix > Character Entry Method Character Entry Method To enter characters for a name, use the on-display keyboard in the touch panel following the steps. NOTE [Keyboard Layout] "QWERTY", "QWERTZ" and "AZERTY" are available as keyboard layouts similar with the computer keyboard layout.
Page 442
Appendix > Character Entry Method 6 Space key Select to insert a space. 7 Cursor key Select to move the cursor on the display. 8 Close key Select to close the entry screen. 9 Enter key Select to finalize entry and return to the screen before the entry. 10 Backspace key Select to delete a character to the left of the cursor.
Appendix > Character Entry Method Selecting Type of Characters Follow the steps below to enter 'List #1' for an example Enter 'List', (space). To switch between upper case and lower case, select the Shift key. Enter '#' and '1'. To enter numbers or symbols, select ?123.
Page 444
Appendix > Character Entry Method Check that the entry is correct. Check that the entry is correct. Select enter.
Appendix > About Paper About Paper This section explains the paper sizes and types that can be used in the paper source. For details on the sizes, types, and number of sheets of paper that can be loaded in each paper tray, refer to the following: ➡ ...
Appendix > About Paper Choosing the Appropriate Paper This section describes guidelines for choosing paper. Condition Avoid using paper with bent corners or that is curled, dirty, or torn. Do not use paper that has a rough surface or paper fiber lint, or that is especially delicate. Using such paper can cause poor print quality. In addition, poor paper feeding can cause paper jams and shorten the life of the machine.
Page 447
Appendix > About Paper Other Paper Specifications Porosity: The density of the paper fibers. Stiffness: Paper must be stiff enough or it may buckle in the machine, causing jams. Curl: Most paper naturally tends to curl after the package is opened. When paper passes through the fixing unit, it curls upward slightly.
Page 448
Appendix > About Paper Paper Size Cassette 1 Cassette 2 Multipurpose Tray Executive (7-1/4 × Paper of this size cannot Paper of this size cannot Paper of this size cannot 10-1/2") be set be set be set Letter (8-1/2 × 11") Paper of this size can be Paper of this size can be Paper of this size can be...
Page 449
Appendix > About Paper Paper Size Cassette 1 Cassette 2 Multipurpose Tray Nagagata 4 (90 × Paper of this size cannot Paper of this size cannot Paper of this size cannot 205mm) be set be set be set Younaga 3 (235 Paper of this size cannot Paper of this size cannot Paper of this size cannot...
Appendix > About Paper Special Paper This section describes printing onto special paper and print media. The following paper and media can be used. • Transparencies • Preprint • Bond paper • Recycled paper • Vellum • Rough • Letterhead •...
Page 451
Appendix > About Paper Transparencies Transparencies must be able to withstand the heat of printing. Transparencies must meet the following conditions. Heat resistance Must withstand at least 190°C Thickness 0.100 to 0.110 mm Material Polyester Dimensional accuracy ±0.7 mm Squareness of corners 90°...
Page 452
Appendix > About Paper Labels Be sure to feed labels from the multipurpose tray For selecting labels, use extreme care so that the adhesive may not come in direct contact with any part of the machine and that the labels are not easily peeled from the carrier sheet. Adhesives that stick to the drum or rollers and peeled labels remaining in the machine may cause a failure.
Page 453
Appendix > About Paper Hagaki (Cardstock) Before loading Hagaki (Cardstock) into the multipurpose tray, fan them and align the edges. If the Hagaki (Cardstock) paper is curled, straighten it before loading. Printing onto curled Hagaki (Cardstock) may cause jams. Use unfolded Oufuku hagaki (Return postcard) (available at post offices). Some Hagaki (Cardstock) may still have rough edges developed by a paper cutter on the back side.
Page 454
Appendix > About Paper Envelopes Envelopes should be fed from the MP tray with the print-side down or the cassette and the optional paper feeder with the print-side up. NOTE Do not load paper above the load limits located on the paper width guide of the cassette and the optional paper feeder.
Appendix > About Paper Thick Paper Before loading thick paper, fan it and align the edges. Some thick paper may still have rough edges developed by a paper cutter on the back side. Remove any such rough edges just as with Hagaki (Cardstock) by placing the paper on a flat surface and rubbing the edges gently a few times with a ruler.
Appendix > About Paper Colored Paper Colored paper must conform to the specifications. ➡ Basic Paper Specifications (page 438) In addition, the pigments in the paper must be able to withstand the heat of printing (up to 200°C or 392°F).
Appendix > About Paper Preprinted Paper Preprinted paper must conform to the specifications ➡ Basic Paper Specifications (page 438) The colored ink must be able to withstand the heat of printing. It must be resistant to silicone oil as well. Do not use paper with a treated surface such as glossy paper used for calendars.
Appendix > About Paper Recycled Paper Recycled paper must conform to the specifications; however, its whiteness may be considered separately. ➡ Basic Paper Specifications (page 438) NOTE Before purchasing recycled paper in volume, try testing a sample to ensure satisfactory print quality. ...
Appendix > About Paper Coated Paper Coated paper is created by treating the surface of the base paper with a coating that provides higher printing quality than plain paper. Coated paper is used for particularly high-quality printing. The surface of high-quality or medium-quality paper is coated with special agents that improve ink adhesion by making the paper surface smoother.
Nagagata 3, Nagagata 4, Younaga 3, Custom (70 × 148 to 216 × 356 mm), 216 × 340 mm Printed Image Margin Width 4.2 mm Warm-up Time (23°C/73.4°F, 60%) ECOSYS PA2600cwx/ECOSYS PA2600cx 29 seconds or less (from power ON) ECOSYS PA2101cwx/ECOSYS PA2101cx 32 seconds or less (from power ON) Warm-up Time (23°C/73.4°F, 60%)
Backing up your data using Command Center RX (page 459) Backing up your data using KYOCERA Net Viewer Use KYOCERA Net Viewer to regularly back up the data below that is saved on the machine. • System Settings • Network Settings •...
Appendix > Backing up your data Backing up your data using Command Center RX Use Command Center RX to regularly back up data saved in the Document Box to your PC. Display the screen. Launch your Web browser. In the address or location bar, enter the machine's IP address or the host name. Click in the following order to check the machine's IP address and the host name.
Appendix > Security Quick Setup Function List Security Quick Setup Function List The functions configured in each level of Security Quick Setup are as follows. After selecting the security level, configure the security function according to your operating environment. Level 1 Level 2 Level 3...
Appendix > Security Quick Setup Function List Serverside Settings The setting item which can be set or configured from Command Center RX. TLS Version Level 1 Level 2 Level 3 TLS1.2, TLS1.3 TLS1.2, TLS1.3 TLS1.2, TLS1.3 Effective Encryption Level 1 Level 2 Level 3 3DES, AES, AES-GCM, ...
Appendix > Security Quick Setup Function List Clientside Settings The setting item which can be set or configured from Command Center RX. TLS Version Level 1 Level 2 Level 3 TLS1.2, TLS1.3 TLS1.2, TLS1.3 TLS1.2, TLS1.3 Effective Encryption Level 1 Level 2 Level 3 3DES, AES, AES-GCM, CHACHA20/...
Appendix > Security Quick Setup Function List IPv4 Settings (Wired Network) The setting item which can be set or configured from Command Center RX. DNS over TLS Level 1 Level 2 Level 3 Auto Certificate Auto Verification Level 1 Level 2 Level 3 Expiration Date Expiration Date...
Appendix > Security Quick Setup Function List IPv4 Settings (Wireless Network) The setting item which can be set or configured from Command Center RX. DNS over TLS Level 1 Level 2 Level 3 Auto Certificate Auto Verification Level 1 Level 2 Level 3 Expiration Date Expiration Date...
Appendix > Security Quick Setup Function List IPv6 Settings (Wired Network) The setting item which can be set or configured from Command Center RX. DNS over TLS Level 1 Level 2 Level 3 Auto Certificate Auto Verification Level 1 Level 2 Level 3 Expiration Date Expiration Date...
Appendix > Security Quick Setup Function List IPv6 Settings (Wireless Network) The setting item which can be set or configured from Command Center RX. DNS over TLS Level 1 Level 2 Level 3 Auto Certificate Auto Verification Level 1 Level 2 Level 3 Expiration Date Expiration Date...
Appendix > Security Quick Setup Function List Other Protocols: HTTP (Client) The setting item which can be set or configured from Command Center RX. Certificate Auto Verification Level 1 Level 2 Level 3 Expiration Date Expiration Date Expiration Date Hash Level 1 Level 2 Level 3...
Appendix > Security Quick Setup Function List Other Protocols: SOAP The setting item which can be set or configured from Command Center RX. Use Default Settings Level 1 Level 2 Level 3 Expiration Date Expiration Date...
Appendix > Security Quick Setup Function List Other Protocols: LDAP The setting item which can be set or configured from Command Center RX. Use Default Settings Level 1 Level 2 Level 3 Expiration Date Expiration Date...
Appendix > Security Quick Setup Function List Send Protocols: SMTP (E-mail TX) The setting item which can be set or configured from Command Center RX. Certificate Auto Verification Level 1 Level 2 Level 3 Expiration Date Expiration Date Expiration Date Hash Level 1 Level 2 Level 3...
Appendix > Security Quick Setup Function List Email: POP3 User Settings The setting item which can be set or configured from Command Center RX. Certificate Auto Verification Level 1 Level 2 Level 3 Expiration Date Expiration Date Expiration Date Hash Level 1 Level 2 Level 3...
Appendix > Security Quick Setup Function List Job Status/Job Logs Settings Display Jobs Detail Status Level 1 Level 2 Level 3 Show All Show All Hide All (Display only when Administrator Display Jobs Log Level 1 Level 2 Level 3 Show All Show All Hide All (Display only when...
Need help?
Do you have a question about the ECOSYS PA2600cwx and is the answer not in the manual?
Questions and answers