Troubleshooting - IKEA STJARNSTATUS Manual

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Concern Potential Cause
Automatic Ice Maker
Ice maker is •
not making
any ice.
•
•
•
•
•
(833) 337-4006
Ice maker is turned off.
Refrigerator is not
connected to water line or
water valve is not open.
The water supply line
is kinked.
The water filter is not
seated properly.
The water filter may
be clogged with
foreign material.
The ice maker bail arm is
being held up by an item
not allowing it to go in the
on or down position.

TROUBLESHOOTING

Common Solution
• Turn on ice maker. For the refrigerator
ice maker, press and hold the Ice
Maker On-Off button on your display.
For the freezer ice maker, turn the
ice maker on by pressing the toggle
switch on the (-) side.
• Connect the unit to the household
water supply and ensure the water
valve is open.
• Ensure that the supply line does not
kink when the refrigerator is pushed
into place against the wall.
• Remove and reinstall the water
filter. Be sure to seat it fully into the
locked position.
• If water dispenses slowly or not at all,
or if the filter is 6 months old or older,
it should be replaced.
• Move any item or frozen ice cubes
that may block the bail arm from
being in the on or down position.
Additionally, the ice bin itself may be
out of position so that it prevents the
bail arm from dropping all the way
down. Be sure the bin is pushed all
the way to the rear of the shelf. See
Freezer Ice Maker in AUTOMATIC ICE
AND WATER DISPENSER.
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