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evertz 7890IXG User Manual

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© Copyright 2017
EVERTZ MICROSYSTEMS LTD.
5292 John Lucas Drive
Burlington, Ontario
Canada L7L 5Z9
Phone:
+1 905-335-3700
Sales:
sales@evertz.com
Tech Support: service@evertz.com
Web Page:
www.evertz.com
Version 2.3, April 2017
The material contained in this manual consists of information that is the property of Evertz Microsystems and is intended solely for
the use of purchasers of 7890IXG series products. Evertz Microsystems expressly prohibits the use of this manual for any
purpose other than the operation of the device.
All rights reserved. No part of this publication may be reproduced without the express written permission of Evertz Microsystems
Ltd. Copies of this manual can be ordered from your Evertz dealer or from Evertz Microsystems.
7890IXG
Internet Exchange Gateway
User Manual
Fax: +1 905-335-3573
Fax: +1 905-335-7571
Twitter:
@evertzTV

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Summary of Contents for evertz 7890IXG

  • Page 1 Version 2.3, April 2017 The material contained in this manual consists of information that is the property of Evertz Microsystems and is intended solely for the use of purchasers of 7890IXG series products. Evertz Microsystems expressly prohibits the use of this manual for any purpose other than the operation of the device.
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  • Page 3: Table Of Contents

    7890IXG Internet Exchange Gateway TABLE OF CONTENTS INTRODUCTION ..........................1 GETTING STARTED ......................... 3 SPECIFICATIONS ..........................5 SETUP GUIDE........................... 7 4.1. INITIAL SETUP USING SERIAL PORT OR USB PORT ............7 4.2. LICENSING ..........................9 4.2.1. Upgrading License Using Webeasy ................9 4.2.2.
  • Page 4 7890IXG Internet Exchange Gateway 5.4.6. ARQ Status........................35 5.5. INTERNET OUTPUT IP STREAM ..................36 5.5.1. Stream Control ......................36 5.5.2. Stream Status ......................37 5.5.3. Receive Status ......................37 5.5.4. Transmit Status ......................37 5.6. SERVER ..........................37 5.6.1. Server .......................... 37 5.7.
  • Page 5 7.3. USB PORT..........................57 FEC ..............................59 Figures Figure 1-1 : 7890IXG Network Management ......................1 Figure 1-2 : Block Diagram (Typical Configuration) ....................2 Figure 2-1 : 7890IXG Rear Panel .......................... 3 Figure 4-1 : Tera Term Login ..........................7 Figure 4-2 : Menu Screen ............................
  • Page 6 7890IXG Internet Exchange Gateway Figure 4-23 : VistaLINK® - Hardware ......................... 26 Figure 4-24 : VistaLINK® - Jar Version ....................... 26 Figure 4-25 : VistaLINK® - Select Jar ......................... 27 Figure 5-1 : WebEASY - System Page......................29 ® Figure 5-2 : WebEASY - IP Input ........................
  • Page 7 Apr 2017 Information contained in this manual is believed to be accurate and reliable. However, Evertz assumes no responsibility for the use thereof nor for the rights of third parties, which may be effected in any way by the use thereof. Any representations in this document concerning performance of Evertz products are for informational use only and are not warranties of future performance either express or implied.
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  • Page 9: Introduction

    SNMP capable control systems (VistaLINK® PRO NMS). The 7890IXG is a one slot card that can be housed in 7800FR or 7800FR-QT frames which have a 15 slot capacity. The 7890IXG brings flexibility, performance, and feasibility in a single module.

  • Page 10: Figure 1-2 : Block Diagram (Typical Configuration)

    7890IXG Internet Exchange Gateway • High density approach offers 15 modules within 3RU applications • Low cost media contribution over unmanaged IP networks • Low cost redundancy option for primary dedicated media delivery links • Fast deployment of ad-hoc media services...

  • Page 11: Getting Started

    7890IXG Internet Exchange Gateway GETTING STARTED Figure 2-1 : 7890IXG Rear Panel SFP Internet: Ethernet port used for transferring and receiving data through unmanaged networks. For example: the Internet. LN/ACT SPD: Ethernet Access 1 and 2 ports are used to interface the transport stream onto the unmanaged network.
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  • Page 13: Specifications

    7890IXG Internet Exchange Gateway SPECIFICATIONS Inputs & Outputs: 1 x DVB-ASI Input per DVB TR 101 891 (future release) 1 x DVB-ASI Output per DVB TR 101 891 (future release) 1 x SFP 10/100/1000 GigE I/O for MPEG-2 TS over IP...
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  • Page 15: Setup Guide

    7890IXG Internet Exchange Gateway SETUP GUIDE This section will outline initial network management setup and transmission of the 7890IXG module. Basic setup of a single transmit to a single receiver is outlined. 4.1. INITIAL SETUP USING SERIAL PORT OR USB PORT •...

  • Page 16: Figure 4-2 : Menu Screen

    7890IXG Internet Exchange Gateway • Type 1 to go to network setup, 2 for SNMP setup, and 3 for engineering debug tool and press enter. For example if you want to change the IP address of the card, type 1 and press enter.

  • Page 17: Licensing

    4.2.1. Upgrading License Using Webeasy To upgrade the license from Web-Easy, enter the IP address of the 7890IXG card in the web browser then enter the login and password (default is set to customer, customer). After entering into the webpage, click on system tab on the left and then click on Browse under License control tab (Figure 4-4).

  • Page 18: Upgrading License Using Vlpro

    7890IXG Internet Exchange Gateway Locate and select the license file (.IXG extension) and click open. Figure 4-5 : WebEASY - License Upload ® Click upload and license will be upgraded. 4.2.2. Upgrading License Using VLPro To Upgrade the license through VLPro, Open VLPro and right click on the card IP address and click view configuration.

  • Page 19: Setup Communication Between Tx Side And Rx Side

    This section outlines the basic procedure to configure a transmitting and receiving 7890IXG to pass video over a network. Each IXG module has the ability to do multiple transmit and receive videos based on what type of license is installed. Setup of each transmit and receive port is identical to that outlined in this setup guide.

  • Page 20: Figure 4-7 : Webeasy - Ip Input Tab

    7890IXG Internet Exchange Gateway Figure 4-7 : WebEASY - IP Input Tab ® • After checking the access port link on the Transmitter side (TX side), verify the IP configuration of internet port on both TX side and Receiver side (RX side). “Destination IP” on the TX side under Stream Control under Internet output IP stream should match the “source IP”...

  • Page 21: Figure 4-8 : Webeasy - Tx Side

    7890IXG Internet Exchange Gateway Figure 4-8 : WebEASY - TX Side ® Page - 13 Revision 2.3...

  • Page 22: Figure 4-9 : Webeasy - Rx Side

    7890IXG Internet Exchange Gateway Figure 4-9 : WebEASY - RX Side ® • Also check for Destination UDP port and ARQ port on TX side should match with the source UDP port and ARQ port on the RX side. Page - 14...

  • Page 23: Figure 4-10 : Webeasy - Tx Side

    7890IXG Internet Exchange Gateway Figure 4-10 : WebEASY - TX Side ® Page - 15 Revision 2.3...

  • Page 24: Figure 4-11 : Webeasy - Rx Side

    7890IXG Internet Exchange Gateway Figure 4-11 : WebEASY - RX Side ® • To send specific data to the RX SIDE over the internet, enter the IP address of the source data in “Multicast subscription address” under stream control section under Internet output IP stream tab on the TX Side webpage.

  • Page 25: Side 2 (Rx)

    7890IXG Internet Exchange Gateway 4.3.2. Side 2 (RX) • Go to the webpage and click on IP input tab and check port link status ( port link status shows the connection between the source and access port of the card). “Up” status means it is connected to the destination network.

  • Page 26: Figure 4-13 : Webeasy - Tx Side

    7890IXG Internet Exchange Gateway Figure 4-13 : WebEASY - TX SIDE ® Figure 4-14 : WebEASY - RX SIDE ® • The Source UDP and ARQ ports on the RX side should match with the destination UDP and ARQ ports on the TX side.

  • Page 27: Figure 4-15 : Webeasy - Rx Side

    7890IXG Internet Exchange Gateway Figure 4-15 : WebEASY - RX Side ® Figure 4-16 : WebEASY - TX Side ® Page - 19 Revision 2.3...

  • Page 28: Troubleshooting

    After following the set up procedure, if the user does not see a signal on the receiver side troubleshooting is required. Basic troubleshooting is outlined, for in depth troubleshooting please contact Evertz service. 4.4.1. No Signal communication between TX side and source: Signal Communication between the TX side and source can be confirmed by going to the IP Input Tab on the webpage and looking under Access Port Monitor.

  • Page 29: No Signal Communication Between Rx Side And Destination

    7890IXG Internet Exchange Gateway 4.4.2. No Signal communication between RX side and Destination: Signal Communication between the RX side and Destination can be confirmed by going to the IP Input Tab on the webpage and looking under Access Port Monitor. Check the link Up/Down status. It must be Up, if the link is Down please verify source connectivity.

  • Page 30: Tx Side Not Streaming With Rx Side Or Stream Not Received By Rx Side

    7890IXG Internet Exchange Gateway 4.4.3. TX Side Not Streaming with RX Side or Stream Not Received by RX Side Check the Internet Output IP Stream tab on the TX side webpage. The following information should match with the Internet Input IP Stream tab on the RX side webpage:...

  • Page 31: Data Loss On Rx Side

    7890IXG Internet Exchange Gateway Figure 4-20 : WebEASY - Internet Input IP Stream ® If any of the settings are mismatched the signal will not go through. Please ensure all settings are configured correctly. 4.4.4. Data Loss on RX Side: The numbers of unrecovered (Data Lost) and recovered (Data Saved) Input data packets received by the RX side can be detected by going to the “Internet Input IP stream”...

  • Page 32: Vlpro Not Detecting The Card

    7890IXG Internet Exchange Gateway Figure 4-21 : WebEASY - Internet Input IP Stream ® 4.4.5. VLPro not detecting the card If VLPro is not detecting the card, Please check following: VistaLINK® Version – Please check the VistaLINK® version to ensure it matches the requirements. The VistaLINK®...

  • Page 33: Figure 4-22 : Vistalink® - Vlpro Version

    7890IXG Internet Exchange Gateway Figure 4-22 : VistaLINK® - VLPro version If the current VistaLINK® version does not match the required version, please upgrade the version by upgrading both the VLPro server and VLPro client. Jar File – If your VistaLINK® version is as per the requirement, please verify that VistaLINK® has the correct jar file for the IXG card (Please Note: The same jar file is required for both the TX side and RX side).

  • Page 34: Figure 4-23 : Vistalink® - Hardware

    7890IXG Internet Exchange Gateway Figure 4-23 : VistaLINK® - Hardware Click on the IP address of the desired card. The version indicates the jar file version of the card. Figure 4-24 : VistaLINK® - Jar Version Page - 26 Revision 2.3...

  • Page 35: Web Page Not Responding

    7890IXG Internet Exchange Gateway Upgrade Jar – If the Jar file does not match the required version, please upgrade the jar file from the VLPro server by clicking on the help menu and selecting “Apply Update” and then the product. Locate and select the jar file that needs to be upgraded, after selecting the .jar file click open and then upgrade.
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  • Page 37: Webeasy Reference Controls

    Firmware Version: This parameter displays the firmware version. Serial Number: This parameter displays the serial number. Up Time: This parameter returns the up time for the 7890IXG. 5.1.2. License Control Product License File: This control allows the user to select and upload a product license file.

  • Page 38: Control

    7890IXG Internet Exchange Gateway 5.1.4. Control Card Reboot: This control allows the user to reboot the card. 5.2. IP INPUT Figure 5-2 : WebEASY - IP Input ® 5.2.1. Access Port Control IP Address: This parameter allows the user to set the IP Address for the data port.

  • Page 39: Internet

    7890IXG Internet Exchange Gateway Port TX SIDE Data Rate: This parameter returns the port TX SIDEdata rate. Port TX SIDE Good Frames: This parameter returns the amount of good port TX SIDE frames. Clear Stats: This control allows the user to clear all stats.

  • Page 40: Internet Port Monitor

    7890IXG Internet Exchange Gateway 5.3.2. Internet Port Monitor Internet Link Status: This parameter returns the internet link status: up or down. Internet Link Speed: This parameter returns the internet link speed: down, spd10, spd100, spd1ge Internet RX SIDE Data Rate: This parameter returns the internet RX SIDEdata rate.

  • Page 41: Internet Input Ip Stream

    7890IXG Internet Exchange Gateway 5.4. INTERNET INPUT IP STREAM Figure 5-4 : WebEASY - Internet Input IP Stream ® Page - 33 Revision 2.3...

  • Page 42: Stream Control

    ARQ Port: This parameter allows the user to set the RX side IP Stream ARQ port. This must match the ARQ port on the transmitting 7890IXG or Evertz Cloudbridge. By default, ARQ normally sends upstream retransmission request packets on UDP port 7020. The ARQ Port setting can be changed to any valid and non-conflicting UDP port.

  • Page 43: Monitoring

    5.4.5. Network Status Sender IP: This parameter returns the RX side IP Stream Network Sender IP. For example this could be the IP address of the sending 7890IXG-T. Port: This parameter returns the RX side IP Stream Network port number.

  • Page 44: Internet Output Ip Stream

    IP access port. Destination IP Address: This parameter allows the user to set the Unicast IP address for the destination device. This would be the Evertz cloud software address, or the address of the 7890IXG-R that you wish to target.

  • Page 45: Stream Status

    Internet Exchange Gateway Destination UDP Port: This parameter allows the user to set the Destination UDP port for the destination device. This would be the Evertz cloud software address or the address of the 7890IXG-R that you wish to target.

  • Page 46: Notify

    7890IXG Internet Exchange Gateway IP Address or Hostname: This parameter returns the RX side Proxy Server Mode IP address or hostname. Echo Port: This parameter returns the RX side Proxy Server Mode Echo port number. NOTE: Please make sure this is different than ARQ and UDP data port numbers and that it can pass through any firewalls on the network.

  • Page 47: Top Menu Bar

    5.9.4. Upgrade On the top of the web page for the 7890IXG, there is a tab labeled Upgrade. The Upgrade tab is used to check current firmware version and upload the latest firmware.

  • Page 48: Firmware Upgrade

    ®  NOTE: Contact Evertz get the latest firmware file. Select “Browse” to choose the .bin file. As in Figure 5-13, use the file browser to find the appropriate .bin file. Once a file is selected, click open and return to the Firmware Upgrade screen.

  • Page 49: Upgrade

    7890IXG Internet Exchange Gateway Figure 5-14 shows the chosen file ready for upgrade. Select “Upgrade” to begin the process. Figure 5-14 : WebEASY - Upgrade ®  NOTE: The 7890IXG will restart upon upgrade completion. Page - 41 Revision 2.3...
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  • Page 51: Vlpro Reference Controls

    Firmware Version: This parameter displays the firmware version. Serial Number: This parameter displays the serial number. Up Time: This parameter returns the up time for the 7890IXG. 6.1.2. License Control Product License File: This control allows the user to select and upload a product license file Product Mac Address: This parameter displays the card MAC address.

  • Page 52: Configuration Management

    7890IXG Internet Exchange Gateway 6.1.3. Configuration Management Import Configure File: This control allows the user to select and upload a JSON configuration file to card. Export Configure File:This control allows the user to save configuration data to a JSON file, and download the JSON file to a local host.

  • Page 53: Access Port Monitor

    7890IXG Internet Exchange Gateway 6.2.2. Access Port Monitor Port Link Status: This parameter returns the port link status: up or down. Port Link Speed: This parameter returns the port link speed: down, spd10, spd100, spd1ge. Port RX SIDE Data Rate: This parameter returns the port RX SIDE data rate.

  • Page 54: Internet Port Control

    7890IXG Internet Exchange Gateway 6.3.1. Internet Port Control IP Address: This parameter allows the user to set the IP Address for the control port. Netmask: This parameter allows the user to set the netmask for the control port. Gateway: This parameter allows the user to set the gateway for the control port.

  • Page 55: Internet Input Ip Stream

    7890IXG Internet Exchange Gateway 6.4. INTERNET INPUT IP STREAM Figure 6-4 : VistaLINK® - Internet Input IP Stream 6.4.1. Stream Control Stream Name: This parameter displays the RX SIDEIP Stream profile name. Restart: This control allows the user to restart the individual RX SIDEIP Stream.
  • Page 56 ARQ Port: This parameter allows the user to set the RX side IP Stream ARQ port. This must match the ARQ port on the transmitting 7890IXG or Evertz Cloudbridge. By default, ARQ normally sends upstream retransmission request packets on UDP port 7020. The ARQ Port setting can be changed to any valid and non-conflicting UDP port.

  • Page 57: Monitoring

    6.4.4. Network Status Sender IP: This parameter returns the RX side IP Stream Network Sender IP. For example this could be the IP address of the sending 7890IXG-T. Port: This parameter returns the RX side IP Stream Network port number.

  • Page 58: Internet Output Ip Stream

    Destination UDP Port: This parameter allows the user to set the Destination UDP port for the destination device. This would be the Evertz cloud software address or the address of the 7890IXG-R that you wish to target. Page - 50...

  • Page 59: Stream Status

    7890IXG Internet Exchange Gateway ARQ Port: This parameter allows the user to set ARQ port for retransmission requests over the internet. NOTE: Failure to set this and allow it through any firewalls will prevent any retransmission requests, giving little to no protection for your stream. Make sure this value is different than any UDP port for video data.

  • Page 60: Notify

    7890IXG Internet Exchange Gateway 6.7. NOTIFY Figure 6-7 : VistaLINK® - Notify 6.7.1. Output Notify Output Trap: This control allows the user to enable or disable trap reporting. Output Faults: This parameter returns the present state of a particular fault. The values for this object are false and true.

  • Page 61: Top Menu Bar

    7890IXG Internet Exchange Gateway 6.9. TOP MENU BAR 6.9.1. Refresh Figure 6-8 : VistaLINK® - VLPro Header\Refresh Refresh tab is used to refresh the page. By clicking on Refresh, It allows any changes made by the user to the card to reflect on the VLPro.

  • Page 62: Upgrade

    1) Right click on the IP address of the card that the user wants to upgrade and then click version information. 2) Version information will open and then click on 7890IXG card. Figure 6-12 : VistaLINK® - Select Hardware Page - 54...

  • Page 63: Figure 6-13 : Vistalink® - Upgrade Card

    7890IXG Internet Exchange Gateway Figure 6-13 : VistaLINK® - Upgrade Card Page - 55 Revision 2.3...
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  • Page 65: Card Edge

    7890IXG Internet Exchange Gateway CARD EDGE 7.1. MODULE STATUS LEDS Two large LEDs on the front of the main board indicate the general health of the module: Local Fault: This red led indicate poor module health or if a local input power fault exists( i.e.: a blown fuse).

  • Page 66: Figure 7-1 : Card Front View

    7890IXG Internet Exchange Gateway Module Status LEDs USB port Serial Port Figure 7-1 : Card Front View Page - 58 Revision 2.3...

  • Page 67: Fec

    7890IXG Internet Exchange Gateway The Forward Error Correction allows the card to automatically recover lost packets. This increases the productivity of the card by transporting data with better quality. Once the card is upgraded to the FEC supported firmware, follow these steps to confirm if all configuration settings match the requirements to enable FEC: 1) Make sure these port values match on the TX and RX side WebPages;...

  • Page 68: Figure 8-2 : Webeasy - Rx Side

    7890IXG Internet Exchange Gateway All the source UDP ports on different streams on both TX and RX sides should be different and should match the destination UDP port on the other side. The ARQ port should be set equal to the source UDP port on the RX side.

  • Page 69: Figure 8-3 : Webeasy - Tx Side

    7890IXG Internet Exchange Gateway 2) Under the FEC tab the following parameters should match on the TX and RX sides and should have large gaps between the different FEC ports (ex. Keep a gap of 1000 to prevent from toggling between the streams).
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