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9.
Troubleshooting
This chapter summarizes the most common problems you could encounter with the
If you are unable to solve the problem with the information below, please contact the
store where you made the purchase or the Consumer Service Center
Problems
The front cover may not
The power plug is not
The appliance
does not turn on.
Plastic package is not
The air quality is good
and the smart mode is
The airflow that
comes out of the
air outlet is
lower wind speed and
significantly
weaker than
The washable pre-filter
before.
Little spacing or space
around the appliance for
a good exchange of air.
The wind speed
affected by damp, the
does not adjust
room temperature is too
itself
high and condensation
automatically.
The room is bigger than
No optimal
cleaning
capacity or
The air inlet or outlet of
deteriorating
performance
The appliance is
extra loud.
from the filters are not
Possible reason
be fastened.
plugged into a power
supply.
The appliance is not
turned on.
removed from a
particular filter.
activated.
The Auto mode is
activated, leading to
noise level.
gets dirty.
The filters are not
replaced.
The dust sensor is
has formed on the
sensor surface.
expected.
the appliance is
blocked.
Packaging materials
appliance.
Remove the front cover and reinstall it.
Unplug the power plug and then insert it into
the power supply.
Plug into the power supply and turn on the
appliance again.
Remove the plastic package on each filter
before using the appliance.
When the air is clean and fresh, the appliance
will automatically reduce the wind speed to
save energy.
Press the wind speed button repeatedly to
select a suitable wind speed.
Please clean the pre-filter immediately.
Replace the old filters with a new set of filters.
Make sure to leave at least 40 cm of space in
front and above the appliance.
Please make sure the dust sensor is clean and
Please user multiple purifiers according to the
actual room area.
Please remove the foreign matter from the air
inlet and outlet.
Remove the plastic package on each filter
before using the appliance.
Solution
dry.
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