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TROUBLESHOOTING GUIDE
Problems
●Was the rice kept warm with the Spatula left in the Inner Cooking Pan?
●Was cold rice reheated?
●Did you loosen the rice after cooking was completed?
→ Loosen the rice immediately after cooking is completed.
●Rice may not have been cleaned sufficiently, leaving too much bran on the rice.
●Some odor may remain after cooking mixed rice.
→ Clean the Inner Cooking Pan thoroughly and perform "IF THERE IS AN ODOR" on pg. 19
During Keep
●The Keep Warm mode may not have been used for keeping rice warm.
Warm, rice has an
→ Leaving rice in the Inner Cooking Pan without using the Keep Warm mode may cause
odor, or rice
unwanted odor. → pg. 6
becomes watery
●Did you clean the Rice Cooker thoroughly after every use?
→ Foul odors or the growth of bacteria may occur depending on how well the unit is
cleaned, the room temperature based on the season or usage environment, frequent
opening and closing of the Outer Lid, the type of rice used, or the way the rice was
cleaned. If you are concerned about odors, cleaning the Rice Cooker according to "THE
INTERIOR" on pg. 20 and then using REGULAR KEEP WARM on pg. 11 should be
effective. It can be even more effective to increase the warming temperature, as
described on pg. 25, "IF THE FOLLOWING OCCUR" .
●Is there moisture or foreign matter such as (cooked or uncooked) rice on the bottom of the Inner
Cooking Pan, the Center Sensor, or the Heating Plate?
→ Wipe them off.
During Keep
KEEP
●Are you keeping warm a small amount of rice in the Inner Cooking Pan?
Warm, rice
●Was the Keep Warm mode used for more than 12 hours? → pg. 11
WARM
becomes yellow
●The type of rice and water used may make the rice appear yellow.
or dry
●If you're worried because the rice becomes yellow or is dry, see pg. 25 "IF THE FOLLOWING
OCCUR". It may be effective to reduce the Keep Warm temperature.
The Display does
●Does the Display show the current time?
not show the
→ Press the Time Setting buttons to change the display. → pg. 12 "NOTE".
elapsed Keep
Warm time
●Did you select a menu setting for which the Extended Keep Warm mode is not available? → pg. 11
●Was the Keep Warm mode used for more than 12 hours?
Extended Keep
→ If the Keep Warm mode is used for more than 12 hours, the Extended Keep Warm mode
Warm is not
will not be accepted.
accepted
●Is the rice in the Inner Cooking Pan cold?
→ If the temperature of the Inner Cooking Pan is low, the Extended Keep Warm mode will
not be accepted.
The Keep Warm
●If the temperature of the rice is low, or if the Keep Warm time has exceeded 12 hours, the Keep
elapsed time
Warm elapsed time display will blink. (This may differ depending on the Menu setting.) → pg. 11
display is blinking
●Did you add baking powder or baking soda?
→ Do not add baking powder or baking soda as it may cause the cake to rise too high and
cause malfunction.
The cake breaks
●Freshly baked cake is fragile and breaks easily. Carefully remove the cake from the Inner Cooking
easily
Pan directly after baking.
●Be sure to grease the inside of the Inner Cooking Pan well.
→ Otherwise, the cake may be difficult to remove. (Pouring the cake batter after greasing
Cake is difficult to
the inside of the Inner Cooking Pan will make cake removal easier when baking is
CAKE
release from the
finished.)
Inner Cooking Pan
●Make sure the Inner Cooking Pan is not deformed.
→ If the Inner Cooking Pan is deformed, the cake may turn out darker or bake insufficiently.
●Make sure the Inner Cooking Pan is not deformed.
→ If the Inner Cooking Pan is deformed, the cake may turn out darker or bake insufficiently.
The cake is
●The cooking time may have been too long.
scorched
→ Be sure to follow the cooking times suggested in the RECIPES on pg. 18. If the cooking
result is not satisfactory, reduce the cooking time by using the
→ pg. 15 and pg. 18
22
( cont. )
Possible Causes/Solutions
or
button.
Problems
●The cooking time may have been too short.
→ Be sure to follow the cooking times suggested in the RECIPES on pg. 18. If more baking
is still required, use the
●The egg whites may not have been whipped sufficiently.
→ When the egg whites are not whipped sufficiently, the cake may not be cooked through
or may not rise. Whip the egg whites until they peak.
●The egg whites may have been whipped excessively, causing them to separate.
→ When the egg whites separate, the cake may not be cooked through or may not rise. It is
sufficient to whip the egg whites just until they peak.
●The ingredients may not have been measured correctly.
→ When the ingredients are not measured correctly, the cake may not be cooked through
or may not rise.
Cake is not
●When mixing in the all-purpose flour, the mixture may have been mixed (kneaded) too much.
cooked through
→ When mixed too much, the cake may not be cooked through or may not rise.
or does not rise
●When making a cake that contains nuts or other solid filling, too much filling may have been
CAKE
added.
→ Adding too much filling may prevent the cake from baking properly.
●Too much cake batter may have been added.
→ Be sure to bake using only the amounts listed in the RECIPES. Too much batter may
prevent the cake from being cooked through.
●Too much time may have passed after preparing the batter.
→ If too much time passes after the batter was prepared, the bubbles may disappear and
the cake may not rise. Bake the cake promptly after making the batter.
●Striking the bottom of the Inner Cooking Pan too many times after adding the batter may prevent
the cake from rising properly. Strike gently only a few times.
●Make sure the Inner Cooking Pan is not deformed.
→ If the Inner Cooking Pan is deformed, the cake may not bake properly.
●Do not put anything into the Inner Cooking Pan other than the batter. Do not use a cake mold, cooking paper, or similar
material.
→ Doing so may deform the Inner Cooking Pan, cause peeling of the Nonstick Coating, or prevent the cake from
baking properly.
The Rice Cooker
●Is the current time set correctly?
starts cooking
→ The clock is displayed in 24-hour (military) time. Please check and set it again.
immediately after
●If the Timer is set to a time that is less than the timer cooking times, the Rice Cooker will begin
the Timer is set
cooking immediately.
●Is the current time set correctly?
The rice is not
TIMER
→ The clock is displayed in 24-hour (military) time. Please check and set it again.
ready at the set
●Cooking may not complete at the set time if the temperature of the room or water is too low.
time
COOKING
In addition, the cooking time may be affected by the amount of water or voltage.
●Did you press the START/REHEAT button after setting the time?
→ The START/REHEAT button must be pressed to complete setting the Timer.
The Timer cannot
●Is "7:00" blinking on the Display?
be set
→ Unless the current time is set, the Timer function will not be accepted. → pg. 7
●Have you selected a Menu setting that doesn't work with the Timer function?
→ The Timer function is not available for QUICK, MIXED, SWEET, and CAKE menu settings.
●If you press the edge of the Open Button, the Outer Lid may be difficult to open. Be sure to press
The Outer Lid
the center of the Open Button.
cannot be opened
●Is the Inner Lid Set attached correctly?
The Outer Lid
→ If the Inner Lid Set is not attached, the Outer Lid is constructed so that it will not close,
won't close
for a safety reason. This is not a malfunction.
OTHER
The Outer Lid
●Did you close the Outer Lid completely?
opens during
→ Be sure to close the Outer Lid until you hear a clicking sound.
cooking
●If too many appliances are used simultaneously, an overload may occur and the breaker will cut
off the electricity.
When power
→ If another appliance is plugged into the same outlet as the Rice Cooker, unplug it before
failure occurs
resetting the breaker. If the electric supply recovers within 10 minutes, the Rice Cooker
will resume cooking automatically.
Possible Causes/Solutions
or
button to adjust the time. → pg. 15 and pg. 18
Continued on the next page
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