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Problem
Problem
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Foam remains
Foam remains
You may have used too much detergent.
You may have used too much detergent.
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on the door or
on the door or
Laundry is new or not that soiled.
Laundry is new or not that soiled.
the door seal.
the door seal.
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Fabric softener
Fabric softener
You may have exceeded the max. level of
You may have exceeded the max. level of
overfl ows.
overfl ows.
softener in the detergent dispenser
softener in the detergent dispenser
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Fabric softener
Fabric softener
The softener cover may have come out.
The softener cover may have come out.
remains.
remains.
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There's
There's
You may have used too much detergent.
You may have used too much detergent.
detergent
detergent
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powder residue
powder residue
You may have poured detergent in the
You may have poured detergent in the
in the detergent
in the detergent
detergent dispenser when it was wet. Wipe
detergent dispenser when it was wet. Wipe
dispenser.
dispenser.
the water away before adding detergent.
the water away before adding detergent.
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The washing
The washing
There may be noise from other electrical
There may be noise from other electrical
machine
machine
appliances nearby such as a TV, a radio,
appliances nearby such as a TV, a radio,
switches off
switches off
etc.
etc.
during operation.
during operation.
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The motor may be locked due to overload, the
The motor may be locked due to overload, the
clothes being trapped in the rubber seal, etc.
clothes being trapped in the rubber seal, etc.
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Odor in the
Odor in the
Rubber parts may give off a smell when you
Rubber parts may give off a smell when you
washing
washing
fi rst start using the washing machine.
fi rst start using the washing machine.
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machine
machine
There may be mold, dirt or detergent
There may be mold, dirt or detergent
residue on the drum.
residue on the drum.
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Unsatisfactory
Unsatisfactory
You may have used too little detergent.
You may have used too little detergent.
washing results
washing results
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You may have poured detergent directly into
You may have poured detergent directly into
the drum.
the drum.
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Unusual noise or
Unusual noise or
The transport bolts may not have been
The transport bolts may not have been
vibration
vibration
removed.
removed.
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The washing machine may be installed on a
The washing machine may be installed on a
sloping or unstable surface.
sloping or unstable surface.
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There may be foreign objects inside the
There may be foreign objects inside the
drum.
drum.
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Noise during
Noise during
This is normal. There may be noise when
This is normal. There may be noise when
drain cycle
drain cycle
the drain pump is on.
the drain pump is on.
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There's the
There's the
This is normal. Liquid is inside the 4-Ply
This is normal. Liquid is inside the 4-Ply
sound of water
sound of water
Liquid Load Balancer fi xed onto the drum to
Liquid Load Balancer fi xed onto the drum to
when the drum is
when the drum is
make it balanced.
make it balanced.
rotated manually.
rotated manually.
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Tapping noise
Tapping noise
This is normal. Tapping sound is generated
This is normal. Tapping sound is generated
comes out at
comes out at
when laundry touches to the laundry
when laundry touches to the laundry
spin start.
spin start.
protection bulge on the laundry inlet.
protection bulge on the laundry inlet.
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Detergent
Detergent
In some environmental or usage conditions,
In some environmental or usage conditions,
dispenser is wet.
dispenser is wet.
Detergent dispenser may get wet due to
Detergent dispenser may get wet due to
condensation.
condensation.
20
20
3WPL079591-2
3WPL079591-2
Troubleshooting
Troubleshooting
Possible Cause
Possible Cause
.
.
Solution
Solution
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Use the appropriate amount of
Use the appropriate amount of
detergent.
detergent.
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Do not pour in more than the
Do not pour in more than the
max. level of softener.
max. level of softener.
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Firmly set the softener cover
Firmly set the softener cover
on the detergent dispenser.
on the detergent dispenser.
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Use the appropriate amount of
Use the appropriate amount of
detergent.
detergent.
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Wipe the water away before
Wipe the water away before
adding detergent.
adding detergent.
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Unplug the power cord and
Unplug the power cord and
plug in again. Then select
plug in again. Then select
a program and start. Do not
a program and start. Do not
place electrical appliances
place electrical appliances
close to the washing machine.
close to the washing machine.
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This is not a malfunction. Wait
This is not a malfunction. Wait
for about one hour and restart
for about one hour and restart
the program.
the program.
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The smell goes away over
The smell goes away over
time.
time.
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Run the Tub Clean program.
Run the Tub Clean program.
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Use the appropriate amount of
Use the appropriate amount of
detergent.
detergent.
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Pour detergent in the
Pour detergent in the
appropriate dispenser.
appropriate dispenser.
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Remove the transport bolts
Remove the transport bolts
before using.
before using.
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Install the washing machine on
Install the washing machine on
a horizontal, stable surface.
a horizontal, stable surface.
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Remove foreign objects such as
Remove foreign objects such as
coins, pins, etc. from the drum.
coins, pins, etc. from the drum.
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This is not a malfunction.
This is not a malfunction.
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This is not a malfunction.
This is not a malfunction.
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This is not a malfunction.
This is not a malfunction.
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This is not a malfunction.
This is not a malfunction.
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