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Problem
Screen for
setting time
zone and date is
displayed when
the camera is
turned on.
The camera
settings reset.
Reset file
numbering
cannot be done.
The camera
makes sound.
Shooting Issues
Problem
Cannot switch
to shooting
mode.
Cannot take
pictures or
record movies.
Technical Notes
Troubleshooting
Downloaded from
The clock battery is exhausted; all settings were restored to
their default values. Configure the camera settings again.
The internal clock battery is used to power the camera clock
and to retain certain settings. Charging time of the clock
battery takes about 10 hours when you insert the battery
into the camera or connect the AC adapter (available
separately) to the camera, and the clock battery operates for
several days even after the camera battery is removed.
Although a new folder is created on the memory card by
resetting file numbering, etc., if the sequential number of a
folder name (which is not displayed on the camera) reaches
the upper limit ("999"), reset is not possible. Change the
memory card, or format the memory card.
The write-protect switch is in the "lock" position.
Slide the write-protect switch to the "write" position.
When Autofocus mode is set to Full-time AF or while in
some shooting modes, the camera may produce an audible
focusing sound.
Disconnect the USB cable.
When the camera is in playback mode, press the c button,
shutter-release button or b (e) button.
When menus are displayed, press the d button.
When the scene mode is Night portrait or Backlighting
with HDR set to Off, raise the built-in flash.
The built-in flash is charging while q is flashing.
The battery is exhausted.
Insert a memory card with sufficient free space.
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