Jabra Engage 55 User Manual
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Jabra Engage 55 User Manual

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Summary of Contents for Jabra Engage 55

  • Page 1 Jabra Engage 55 User manual...
  • Page 2 ® © 2022 GN Audio A /S. All rights reserved. Jabra is a trademark of GN Audio A/S. Made in China MODEL: WHB050HS; WHB051HS; END070W; DIV050 Declaration of Conformity can be found on www.jabra.com/doc...
  • Page 3 4.2 Using the charging stand (optional) 5. How to connect ......17 5.1 Connect the headset to a computer using the Jabra Link 400 5.2 Manually pair a headset with a Jabra Link 5.3 Connect the headset directly to a computer...
  • Page 4 8.4 Status LEDs 8.5 Conference mode 8.6 Multiple call handling 8.7 How to change voice prompt language 8.8 How to reset the headset or Jabra Link 400 9. Change settings using the voice guided settings menu ....31 10. Support ........33 10.1 FAQ...
  • Page 5 1. Welcome Thank you for using the Jabra Engage 55. We hope you will enjoy it! Jabra Engage 55 features • Up to 150 meters/490 feet DECT wireless range • Goes beyond the highest DECT Security Level C • Stereo sound* and wideband audio, optimized for speech clarity •...

  • Page 6: What's In The Box

    2. What’s in the box The Jabra Engage 55 comes with one of three different headset styles: stereo, mono, and convertible. 2.1 Stereo variant USB-A version Jabra Link 400 USB cable USB-C version Jabra Link 400 USB cable Stereo headset...
  • Page 7 2.2 Mono variant USB-A version Jabra Link 400 USB cable USB-C version Jabra Link 400 USB cable Mono headset Charging stand (Optional accessories) USB-A USB-C...
  • Page 8 2.3 Convertible variant USB-A version Jabra Link 400 USB cable Convertible headset USB-C version Jabra Link 400 USB cable EarGels Headband Neckband Charging stand (Optional accessories) USB-A USB-C...

  • Page 9: How To Wear

    3. How to wear 3.1 Stereo/Mono headset The headset can be worn with the microphone on the left or the right.
  • Page 10 3.2 Convertible headset The headset can be worn on the left or the right ear. 3.3 How to change the convertible headset EarGel size Large Small Large Small...
  • Page 11 3.4 How to change the convertible headset from right to left...
  • Page 12 3.5 How to change the convertible headset EarHook 1. Adjust the earhook to fit your specific ear shape. 2. Place the headset on your ear.
  • Page 13 3. Point the microphone towards your mouth. 4. Ensure the earhook is fitted to the back of your ear without a gap. Adjust the earhook if necessary.
  • Page 14 3.6 How to change the convertible headset wearing style Headband Neckband...

  • Page 15: How To Charge

    4. How to charge The stereo and mono headsets offer up to 13 hours of talk time, and the convertible headset offers up to 8 hours. 4.1 USB charging Connect the headset to a power supply using the supplied USB cable. The status LED on the headset will flash yellow to indicate the headset is charging.
  • Page 16 4.2 Using the charging stand (optional) The headset will charge whenever it is docked in a charging stand that is connected to a USB power supply. The status LED on the headset and the battery icon on the charging stand will flash yellow to indicate the headset is charging.

  • Page 17: How To Connect

    When purchased as a bundle, the headset and the Jabra Link 400 come pre-paired. Simply plug the Jabra Link 400 into your computer and turn on the headset. It may take up to 15 seconds for the headset to be detected by the computer.
  • Page 18 5.2 Manually pair a headset with a Jabra Link 400 To manually pair a headset with a Jabra Link 400: 1. Ensure the headset is turned off. To turn off the headset press and hold the Call button for 5 seconds.
  • Page 19 5.3 Connect the headset directly to a computer 1. Plug the supplied micro-USB cable into an available USB port on your computer. 2. Press and hold the Volume up button on the headset while simultaneously plugging the micro-USB cable into the headset. Once the LED on the headset stops flashing green, release the button.
  • Page 20 6. DECT adapter overview Status LED Pairing button 6.1 Status LEDs Connected to headset Active call Music playback Microphone muted Call on hold Connected to Microsoft Teams* Firmware updating Microsoft Teams notification* Incoming call Pairing mode Voice guided settings menu Connected to multiple headsets Conference mode active * Microsoft Teams headset variants only...

  • Page 21: Jabra Direct

    7. Software 7.1 Jabra Direct Jabra Direct is software designed to support, manage, and enable optimal functionality for your Jabra devices. Download via jabra.com/direct...

  • Page 22: Firmware Update

    7.2 Jabra Xpress Jabra Direct is software designed for mass deployment, management and analytics of Jabra headset and devices. Download via jabra.com/xpress 7.3 Firmware update Jabra Direct will notify you when firmware is updating, or when a firmware update is available.

  • Page 23: How To Use

    8. How to use 8.1 Stereo/Mono headset overview Volume button Busylight Call button Status and Busylight LED Mute button Volume button 8.2 Convertible headset overview Volume button Status and busylight LED Mute button Call button Volume button...

  • Page 24: Call Controls

    8.3 Call controls Function Action Press and hold the Call Power on button for 1 second Press and hold the Call Power off button for 5 seconds Answer call Press the Call button End call Press the Call button Double press the Reject call Call button Put a call on...
  • Page 25 Press the Volume buttons. The convertible headset uses a motion sensor to Adjust volume detect which button is volume up and which is volume down, depending on the headset orientation Toggle Press both Volume buttons Busylight at the same time Access the Press and hold both voice guided...
  • Page 26 8.4 Status LEDs Busylight Incoming call Headset powering on Headset powering off Status and Headset fully charged Busylight LED Headset charging Firmware updating Busylight DECT pairing DECT connected...
  • Page 27 1. Ensure the additional headset is turned off, and then press and hold the Call button for 4 seconds. 2. Press and hold the button on the Jabra Link 400 for 1 sec to pair with the headset. 3. A voice prompt will play in the primary headset.

  • Page 28: Multiple Call Handling

    8.6 Multiple call handling The headset can accept and handle multiple calls at the same time. Multiple call handling Press and hold the Answer incoming call and put Call button for 1 current call on hold second Press and hold the Switch between held call and Call button for 1 active call...
  • Page 29 3. Press the Call button to accept the language. 4. Press and hold both Volume buttons for 2 seconds to exit the voice guided settings menu. The Jabra Link 400 will reboot and the new setting will be saved.
  • Page 30 8.8 How to reset the headset or Jabra Link 400 The headset and Jabra Link 400 can be reset using Jabra Direct. To manually reset the headset, press and hold both the Call button and the Volume up buttons simultaneously. The headset must not be connected to the Jabra Link 400.
  • Page 31 Headset and call settings can be changed using the voice guided settings menu. Alternatively, all settings can be changed using Jabra Direct. Menu Navigation Press and hold both Access the the Volume up and the...
  • Page 32 Settings Voice prompt Select the headset voice language from language a list of 5 languages Voice prompts Enables voice prompts on the headset Mute reminder Enables a periodic audio reminder when tone the microphone is muted Enables the busylight function on the Busylight headset Equalizer for...

  • Page 33: Replacement Accessories

    10. Support 10.1 FAQ View the FAQs at jabra.com/help/engage55 10.2 How to care for your device • It is recommended to keep the headset between -5°C and 45°C (23°F and 113°F). • Do not store the headset for extended periods of time without recharging the battery (max.

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