Kohler K-1188BR Operating Instructions Manual page 22

Troubleshooting (cont.)
Symptoms
5. Noisy operation.
6. Water
temperature drops
significantly over
20 minutes of
operation.
7. Chromatherapy
lights do not
work.
8. Remote control
does not work.
9. Water does not
reach bath rim
upon filling.
Warranty
Kohler Produtos para Cozinhas e Banheiros Ltda Acrylic One-Year Limited Warranty
®
KOHLER Produtos para Cozinhas e Banheiros Ltda. (hereinafter referred to as KOHLER Brazil) acrylic
products, built to the highest global standards, incorporating the experience and tradition of more than a
century, are guaranteed to be free of defects in material and workmanship for one (1) year from the date of
purchase during normal residential use. If the product is used commercially, KOHLER Brazil warrants the
products to be free from defects in material and workmanship for six (6) months from the date of purchase.
KOHLER Brazil will, at its election, repair, replace or make appropriate adjustment exclusively through its
Authorized After Sales Service Network where KOHLER Brazil's inspection discloses any such defects
occurring in normal usage within the warranty period. Proof of purchase (original sales receipt) must be
provided to KOHLER Brazil with all warranty claims. In addition to the warranty stated above, KOHLER
Brazil offers coverage of labor cost of the services provided by KOHLER Brazil's Authorized After Sales
Service Network – for warranty claims occurring during the first year of the warranty period. After the first
1019731-BR5-A
Probable Causes
A. Metal suction screen is not in place
over the plastic suction cover.
B. Insufficient water level in the
overflow channel.
C. Pump/motor rattles.
A. Heater limit switch tripped. Indicator
light should be "On" during
operation.
B. Heater does not work.
A. Damaged wiring harness.
B. Control does not work.
A. Batteries improperly installed or
dead.
B. Antenna on wiring harness is
damaged.
C. Remote control not programmed
correctly.
D. Remote control does not work.
E. Control does not work.
A. No power to the unit.
B. Level probe wires loose.
C. Butterfly valves do not work.
D. Control does not work.
Recommended Action
A. Position the metal suction screen over
the plastic suction cover to prevent
cavitation.
B. Fill the bathing well until water flows
over the bathing well rim, into the
overflow channel, and covers the
overflow channel sensors. Suggested
fill level is to the drain overflow.
Make sure the bath drain seals
properly.
C. Make sure the pump/motor banding
straps have been cut.
A. Reset the GFCI/RCD.
B. Check the wiring or replace the
heater. Refer to the installer/dealer.
A. Check the wiring harness. Refer to
the installer/dealer.
B. Check wiring or replace the control.
Refer to the installer/dealer.
A. Replace batteries.
B. Replace wiring harness. Refer to the
installer/dealer.
C. See remote control Homeowners
Guide or Service Manual.
D. Replace remote control. Refer to the
installer/dealer.
E. Replace control. Refer to the
installer/dealer.
A. Turn on the power.
B. Check/reconnect wires. Refer to the
installer/dealer.
C. Check wiring; replace butterfly valves
if necessary. Refer to the
installer/dealer.
D. Replace control. Refer to the
installer/dealer.
English-6
Kohler Co.