Kohler K-1188BR Operating Instructions Manual page 21

Troubleshooting (cont.)
Symptoms
1. Green light in
pump control
switch flashes
before the bathing
well is full of
water.
2. Product does not
start.
3. Water does not
cascade evenly
over the entire
bathing well rim.
4. Unit stops
automatically
before 18 minutes.
Kohler Co.
Probable Causes
A. Spout fills directly into overflow
channel.
B. One or both butterfly valves do not
work.
C. Control does not work.
A. No power to unit.
B. Water does not cover the overflow
channel sensors.
C. Pump control switch does not light
up or flash when the unit is running
or filled as required.
D. Pump/motor does not work.
E. Control does not work.
A. Unit is not level.
B. Bathing well ports are blocked.
C. Metal suction screen is blocked.
A. GFCI/RCD trips.
B. Motor overheated and protection
device activated.
C. Water level drops below the overflow
channel sensors during operation
("yellow" ring will be flashing on
pump switch).
Recommended Action
A. Adjust/reinstall the spout to fill
B. Check the butterfly valve wiring or
C. Check the wiring or replace the
A. Turn on the power to the unit, or
B. Fill the bathing well until water flows
C. Check the wiring or replace the pump
D. Rebuild or replace the pump/motor.
E. Check the wiring or replace the
A. Level the unit by using the wrench
B. Remove blockage.
C. Clean the metal suction screen.
A. Identify the source of the fault and
B. Check for blockage of the motor vent.
C. Fill the bathing well until water flows
English-5
directly into the bathing well. Refer to
the installer/dealer.
replace the butterfly valves. Refer to
the installer/dealer.
control. Refer to the installer/dealer.
correct the source of the power loss.
Refer to the installer/dealer.
over the bathing well rim, into the
overflow channel, and covers the
overflow channel sensors. Suggested
fill level is to the drain overflow.
control switch. Refer to the
installer/dealer.
Refer to the installer/dealer.
control. Refer to the installer/dealer.
provided to turn the adjustable feet
up or down as needed.
correct. Refer to the installer/dealer.
Allow the motor to cool, then remove
the blockage.
Check for a plugged metal suction
screen, and allow the motor to cool
before restarting.
Check for blockage of the bathing
well ports. Remove the blockage, and
allow the motor to cool before
restarting.
over the bathing well rim, into the
overflow channel, and covers the
overflow channel sensors. Suggested
fill level is to the drain overflow.
Make sure the bath drain seals
properly.
1019731-BR5-A