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Warranty & Service
You receive a 3-year warranty for this appliance as of the
purchase date. Should you, in spite of our high quality
standards, have grounds for complaint please contact our
Service Hotline.
In the event that processing of your complaint is not possible
by telephone here you will receive
•
a processing number (RMA number) as well as
•
an address to which you can send your appliance for re-
pair under warranty.
In the case of mailing shipment please enclose a copy of
the purchase receipt (sales slip). The appliance must be se-
curely packed and the RMA number clearly visible. Products
sent in without the RMA number cannot be processed.
Note:
The warranty provisions cover only material or manu-
facturing defects.
The warranty is not valid;
• for worn out parts
• for damages to breakable parts such as switches and
batteries.
This product is for private use only and is not intended for
commercial use. The warranty is void in the case of abusive
and improper handling, use of force and internal tampering
not carried out by our authorized service branch. Your statu-
tory warranty claims are not restricted by this warranty.
DES Ltd
Tel.: 0870/787-6177
Fax: 0870/787-6168
e-mail: support.uk@kompernass.com
Kompernass Service Ireland
Tel: 1850 930 412
Standard call rates apply. Mobile operators may vary.
e-mail: support.ie@kompernass.com
www.mysilvercrest.de
(0,082 EUR/Min.)
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