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Customer Care
We offer fast, individual advice! You have several
options:
Our online support on the Internet:
www.BenQMobile.com/customercare
We can be reached any time, any place. You are
given 24 hour support on all aspects of our pro-
ducts. Here you will find an interactive fault-finding
system, a compilation of the most frequently asked
questions and answers, plus user guides and
current software updates to download.
When calling customer service, please have ready
your receipt and the phone identity number (IMEI,
*
to display press
#06#), the software version
*
(to display, press
#06#, then §Info§) and if avail-
able, your Service customer number.
You can also get personal advice about our range
of products on our Premium Hotline:
United Kingdom ............................ 0906 9597500
(0.75 £ per minute)
Qualified employees are waiting to offer you expert
information about our products and installation.
In some countries repair and replace services are
impossible where the products are not sold through
our authorised dealers.
If repair work is necessary, please contact one of
our service centres:
Abu Dhabi .........................................0 26 42 38 00
Argentina .....................................0 81 02 22 66 24
Australia..........................................13 00 66 53 66
Austria..................................................05 17 05 17
Bahrain .................................................... 40 42 34
Bangladesh.......................................0 17 52 74 47
Belgium.............................................0 78 15 22 21
Bolivia ...............................................0 21 21 41 14
Bosnia Herzegovina..........................0 33 27 66 49
Brunei ..................................................02 43 08 01
Bulgaria................................................02 73 94 88
Cambodia ............................................12 80 05 00
Canada ........................................1 88 87 77 02 11
Chile..................................................8 00 53 06 62
China ..............................................40 08 88 56 56
Colombia....................................01 80 07 00 66 24
Croatia ..............................................0 16 10 53 81
Customer Care
Czech Republic.................................2 33 03 27 27
Denmark ............................................. 35 25 65 29
Dubai ................................................0 43 96 64 33
Ecuador ..........................................18 00 10 10 00
Egypt.................................................0 23 33 41 11
Estonia................................................ 56 64 54 00
Finland ............................................09 22 94 37 00
France.............................................01 56 38 42 00
Germany ......................................0 18 05 33 32 27
Greece ............................................80 11 11 11 16
Hong Kong .......................................... 28 61 11 18
Hungary ..........................................06 14 71 24 44
Iceland .................................................. 5 20 30 00
India .............................22 24 98 70 00 Extn: 70 40
Indonesia .....................................0 21 46 82 60 81
Ireland.............................................18 50 77 72 77
Italy .................................................02 45 27 90 36
Ivory Coast.......................................... 05 02 02 59
Jordan...............................................0 64 39 86 42
Kenya.................................................... 2 72 37 17
Kuwait ................................................... 2 45 41 78
Latvia .................................................... 7 50 11 18
Lebanon.............................................. 01 44 30 43
Libya ...............................................02 13 50 28 82
Lithuania ...........................................8 70 07 07 00
Luxembourg....................................40 66 61 56 40
Macedonia ........................................0 23 13 18 48
Malaysia....................................+ 6 03 77 12 43 04
Malta .......................................+ 35 32 14 94 06 32
Mauritius ............................................... 2 11 62 13
Mexico .......................................01 80 07 11 00 03
Morocco .............................................. 22 66 92 09
Netherlands .................................0 90 03 33 31 00
New Zealand...................................08 00 27 43 63
Nigeria ..............................................0 14 50 05 00
Norway................................................ 22 57 77 46
Oman ....................................................... 79 10 12
Pakistan ..........................................02 15 66 22 00
Paraguay ..........................................8 00 10 20 04
Peru ..................................................0 80 05 24 00
Philippines ........................................0 27 57 11 18
Poland.............................................08 01 30 00 30
Portugal ............................................8 08 20 15 21
Qatar................................................... 04 32 20 10
Romania .........................................02 12 09 99 66
35
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