INDRA Smart PRO Installation Manual
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INDRA Smart PRO Installation Manual

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Installation Guide for
Electric Vehicle Smart Charge
Point Regulations Compliance
This guide is designed to enable the installation of Indra
Smart Chargers in accordance with the Electric Vehicles
(Smart Charge Points) Regulations 2021
Electric Vehicles (Smart Charge Points) Regulations 2021
From https://www.gov.uk/guidance/regulations-electric-vehicle-smart-charge-points:
Electric vehicle charge points sold in Great Britain with private (domestic or workplace) use are being
regulated to help manage the increase in electricity demand from the transition to electric vehicles.
The regulations ensure charge points have smart functionality, enabling the charging of an electric
vehicle when there is less demand on the grid, or when more renewable electricity is available. The
regulations also ensure that EV charge points meet specified device-level requirements, enabling a
minimum level of access, security and information for consumers.
The Electric Vehicles (Smart Charge Points) Regulations 2021 is the underpinning legislation.
Extent of obligation
The regulations come into force on 30 June 2022, with the security requirements set out in Schedule 1
of the regulations, coming into force on 30 December 2022.
The regulations apply to any person or business selling, offering, or advertising an EV charge point
for sale. The regulations also apply to exchanges under warranty if the exchange is made after 30
June 2022.
Installer requirements
The requirements that the charge point must conform to are detailed below. Indra smart chargers
conform to the requirements when installed according to the Installation Guide (May 2022) and
using charger's firmware version 10.x or greater when installed. This includes three changes to
the orginal installation steps:
1. Check the charger's firmware version is version 10.x or greater
2. Fit a numbered security tag and log the tag number in the Installer App
3. Issue the Statement of Compliance to the customer once the installation is complete
1. Check Software Version
Check the charger's firmware is version 10.x or greater. If it is not, then update the firmware to the
latest version.
Hint: Keep a long ethernet cable in the van to allow temporary connection to a router for rapid software
updates. For example a £20 Reel Flat Black CAT7 from Amazon:
https://www.amazon.co.uk/dp/B09244HLW9
01684 770 631
hello@indra.co.uk
www.indra.co.uk
Sparrowhawk Close, Enigma Business Park,
Malvern, Worcestershire, WR14 1GL

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Summary of Contents for INDRA Smart PRO

  • Page 1 June 2022. Installer requirements The requirements that the charge point must conform to are detailed below. Indra smart chargers conform to the requirements when installed according to the Installation Guide (May 2022) and using charger’s firmware version 10.x or greater when installed. This includes three changes to the orginal installation steps: 1.
  • Page 2 Servicing an Indra Charger When an Indra charger is serviced, it is necessary to first validate the security seal on the unit. This should be done by scanning the QR code on the charger. This will take you to a portal where the security tag status and information can be recorded.
  • Page 3 INDRA Smart PRO Installation Guide...

  • Page 4: Table Of Contents

    ‘Boost’ functionality overrides any smart grid criteria and provides instantaneous charging capability. Charging using the Smart PRO can take place at up to 7kW, but due to modulation capability (measured by the external CT clamp) this power output level can also be reduced.

  • Page 5: Protective Earth, Simultaneous Touch (Pests) Protection

    For installations where an Earth Rod is not possible and/or there are no simultaneous contact or touch voltage risks present. Consideration should The Smart PRO’s PEST solution can operate under four of the indents of BS be given to nuisance trips where the line to neutral voltage may regularly exceed 7671:2018+A1:2020+A2:2022 Amendment 1;...
  • Page 6 Full protection Full protection Full protection DC 6mA Protection Full protection Full protection Full protection Protection for installs Manual management Manual management Manual management with three independent of risk of risk of risk earthing systems (rare) INDRA’s unique PEST safety features...
  • Page 7 (protective) earth. In this case, the user touching the EV (and outside tap or lamp post etc) completes the circuit back to source earth. INDRA PESTS mode A INDRA PESTS mode B The main earthing terminal of the installation...

  • Page 8: General Installation Notes

    Installation Kit and Tools WARNING: FAILURE TO COMPLY WITH THESE INSTRUCTIONS The Smart PRO is supplied with the general screws and wall fixings that are required COULD PRESENT A HAZARD to permanently fix it in position. However, it remains the responsibility of the installer...
  • Page 9 flush to the wall and screws can be used to permanently secure the charger in position. • Make sure that all ventilation channels on the Smart PRO are free from obstruction NOTE: ANY DAMAGED OR UNSUITABLE CABLES MUST BE REPLACED and that the install location will not allow any flammable material to come within...
  • Page 10 DRILLING OF TOP LEFT DIMPLE ONLY IS RECOMMENDED NOTE: EACH Smart PRO DEVICE IS FACTORY SET TO MODE A VIA THE PEST TOGGLE SWITCH. WHEN OPERATING AWAY FROM MODE A, ENSURE THIS TOGGLE SWITCH IS FLICKED ACROSS. • If installing straight into soil or equivalent soft terrain, then the electrode can be cut in half, to reduce the necessary length driven into the ground.
  • Page 11 The far-right push-down connector is for CPC Ground Example reference electrode including 4-foot rod, mechanical protection and EN5061 The second from right push-down connector is for cable clipped direct to the wall. the TT Reference Electrode Connecting the Mains cable The second from left push-down connector is for Neutral •...
  • Page 12 Image showing location and orientation of the two cores of the External CT clamp, as wired into the IDC terminal on the Smart PRO To connect the external CT clamp, you must push a length of CAT5e cable through the gland and then separate the cores.
  • Page 13 • You must fit the red security cable tie around the CT clamp clasp to prevent removal. • If the Smart PRO does not see a CT clamp or the signal is poor quality, and you have configured the unit for load curtailment, the unit will revert to 6A max charging to protect the service head fuse.
  • Page 14 Hardwired Ethernet Link CT Clamp If the customer hasn’t opted for the 4G or Wi-Fi wireless options, the below section relates to hardwiring a CAT5e connection back to the properties’ router. • Push a length of the ethernet (CAT5e) cable through the left-hand gland and then attach an RJ45 connector to its end.
  • Page 15 RJ45 connector on the Beaglebone within the Smart PRO and the other end areas. The result of a network loss is that the Smart PRO will default to a constant into the house’s router port. charging state, preventing the customer from utilising off-peak tariff periods automatically.
  • Page 16 Replace the Front of the Unit CRITICAL CARE POINT Avoid knocking any components on the PCB as serious damage may occur Screw in the six M4x10 Torx on the front body, these should be tightened to a torque of 2.0N/m, no tighter. Ensure the USB extension cable is neatly and tightly routed down the right-hand side.

  • Page 17: Commissioning The Unit - Smart Charging Control

    Accessing Smart Control Installer Application IS SECURED PRIOR TO ENERGIZING THE CIRCUIT To enable smart control of the Smart PRO EV charging unit, it is necessary to confirm Turn the power on at the consumer unit /breaker to the Smart PRO.
  • Page 18 Find your Customer In the Installer App, “Find a Customer” homepage, click on the appropriate box and enter the customer’s Last Name and the Address Postcode; then click ‘Search’. If previously populated, the customer information should show under “Search Results”. •...
  • Page 19 Next you will be asked to associate a device with the customer account. • If your camera is not working, select “Enter the Hardware ID Manually”, in which case the 12-digit alpha-numerical MAC address must be typed into the box. Add a Charger Check the side of the unit for the serial number label.
  • Page 20 Enter Vehicle Information • To ensure ready-by times/ scheduling are met, the associated battery capacity of the EV must be added. We ask that installers capture the customer’s vehicle make and model information so that smart charging algorithms consider the correct dimensions.
  • Page 21 Telemetry Commission Summary The Smart Control Installer Application will present information about the telemetry Installers are presented with a final summary before commissioning a device to being read from the device, specifically Cable State, Charging Mode, Device CT clamp a customer account. Here you can validate that the information you have input and House CT clamp information: is correct.

  • Page 22: Load Curtailment And Calibration

    Load Curtailment and Calibration Once the calibration process has been worked through via the app and the The Smart PRO supports curtailment in line with BS7671 18th edition A1 section commissioning successfully completed from the above Job “Summary” page; the 722.311.201.
  • Page 23 1. An EV is present 2. Smart PRO is connected to the customer’s (or your own) electric vehicle (for socketed variants the customer’s intermediate charging cable will be required) 3. EV Battery State of Charge is less than 90% There are 3 possible routes for calibration to occur.
  • Page 24 To initiate Fixed Load Calibration: 1. First isolate all house loads at the consumer unit, other than the Smart PRO. 2. Plug in the EV Charging Station Test Adapter to either the Smart PRO’s in-built socket or the tethered charging cable.
  • Page 25 This action should have reduced the difference between the readings to be within 5% of the truth. Where successful, the install summary page will reflect an audit of actions related to Fixed load calibration and relevant telemetry information: Getting less than 50% difference in readings for fixed load calibration will mean that calibration can happen post commissioning.
  • Page 26 All devices have an automated calibration that will happen at a time when a customer is typically not using their Smart PRO and will not notice. If calibration does happen at a time when a customer is in their Smart Charging Customer App,...
  • Page 27 Skip Calibration Attach the Fascia At any stage of the commissioning and calibration flow, where all best endeavours have been made, there is an option to skip calibration. This will be reflected in the Summary of the installation. Charger Security Seal Once the calibration process has been worked through via the app and the •...
  • Page 28 EV’s key fob) • Coil the 5metre long charging cable around the circumference of the rear body of the Smart PRO, several times, leaving a very short tail (only applicable for tethered type 1 & type 2 variants, 190105A101 &...

  • Page 29: Technical Specifications And Ratings

    Model Name Smart PRO Compliance: Mode 3: Type 2 socket, Type 1 Mode • Smart PRO permits installations to meet BS 7671:2018+A1:2020+A2:2022 or Type 2 tethered cable Requirements for Electrical Installations Overall Dimensions 200mm x 130mm x 420mm • BS EN 61851-1:2019 Electric vehicle charging system – general requirements Weight 3.5kg (excluding cable)

  • Page 30: Safety Markings And Labels

    (LA). Such facilities include civic amenity and waste collection sites. IT IS THE SUB-CONTRACTED INSTALLER’S OBLIGATION TO ENSURE THAT ALL PACKAGING AND PACKAGING WASTE IS RECYCLED AND DISPOSED OF PROPERLY during initial installation of the Smart PRO products.

  • Page 31: Troubleshooting

    Servicing, Maintenance & Support 4G dongle connection. Primary LED flashing, purple The Smart PRO MUST NOT be repaired by the customer. Repair of the charger is to be carried out ONLY by the manufacturer or their 3 or more flashes, repeating approved installation partners.

  • Page 32: Support And Contact Information

    Support and Contact Information For technical support, product queries and information please contact: Email support@indra.co.uk Telephone 01684 770631 www.indra.co.uk...

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