INDRA Smart PRO Installation Manual
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Summary of Contents for INDRA Smart PRO
- Page 1 Indra Smart Range Installation Guide Be at the forefront of EV charging with Indra’s pioneering technology...
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Page 2: Table Of Contents
Tariff Intelligence Over-The-Air Updates Charge Analytics Protective Earth, Simultaneous Touch (PESTs) Protection General Installation Notes Charger Layout Smart LUX™ Smart PRO Pre-Installation Survey Installation Procedure Procedure Switchgear Choosing the charger Location Wall Mounting Hanging the charger Indra Smart Range Installation Guide... - Page 3 Cable Entry Smart LUX™ Smart PRO Connect Mains Cables Smart LUX™ Smart PRO Installing a Reference Electrode Connectivity Hardwired Wi-Fi Wi-Fi Pairing 4G Pairing External CT Clamp Testing Continuity of protective conductors Insulation resistance (IR) Polarity Earth Electrode Resistance Testing...
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Page 4: Products In The Range
Products in the range Smart PRO Tethered Smart PRO Type 2 (190105A102) has an IEC 62196 (Type 2) 6M tethered charging connector to be used with Type 2 socket fitted EV’s. Smart PRO Socketed Smart PRO Type 2 Socketed (190105A103) has an 62196 (Type 2) socket as part of the front body. -
Page 5: Smart Lux
It comes with either a 6.4m or 10m tethered lead and a variety of coloured fasciae. Symphony Elgar Malvern Indra Black Grey Stone White General Description This manual describes the method of installation and hardware operation of the Indra Smart range, where the charger is a permanently installed electric vehicle charging solution for resistive domestic and commercial loads of at least 6A and up to 32A at 230V, 50Hz. -
Page 6: General Warnings And Safety
(BS7671) • Use of an upstream O-PEN protection device is NOT permitted with Indra smart range. Use of such devices will VOID the warranty. • Before commencing installation or maintenance, the electrical power supply MUST be safely isolated. • The smart range should be installed in a location that is structurally sound and free from excessive vibration, dust, or other material build up that could affect normal operation. Indra Smart Range Installation Guide... -
Page 7: Overview And Intended Use Environment
Overview and Intended use environment Indra smart range can be classified as ‘smart’ electric vehicle charging solution because of their communications infrastructure which allows charging to be remotely optimised by the Indra App; where charging can take place, when electricity is cheapest; or if immediate charging is required, its ‘Boost’ functionality overrides any smart grid criteria and provides instantaneous charging capability. Charging using Indra smart chargers can take place at up to 7.4kW, but due to modulation capability (measured by the external CT clamp) this power output level can also be reduced. The smart range are intended for both indoor and outdoor installation, securely mounted to a wall or appropriately design pedestal. -
Page 8: Smart Features
Load Curtailment and it loses contact with the External CT, then the charger will de-rate its power output to 6A to protect the main cut-out, thus 6A is the figure that should be considered when carrying out the maximum demand survey. DC Leakage Protection An RDC-DD is fitted into Indra smart chargers, offering 6mA DC leakage protection. This means they should be installed with a Type A or type F RCD up stream. Tariff Intelligence This feature enables the customer to tell the charger what electricity costs them and when, then the charger will charge the car at the cheapest times. Indra Smart Range Installation Guide... -
Page 9: Solar Mode
Solar Mode This mode can be selected in the Indra App and can enable the customer to use any excess solar energy (or any other form of micro-generation) to charge their car. The external CT monitors how much energy is being exported from the installation. If the installation is exporting more than 1.4KW, then the charger will offer the car a charge. (1.4kW is the minimum amount of power required for an in-car charger to accept a charge). Note: The external CT can only measure what energy is being exported back to the grid, therefore, if the micro-generation is generating 2KW, and the installation is using 1kW, the charger will only detect the remaining 1KW being exported to the grid. This means the... -
Page 10: Protective Earth, Simultaneous Touch (Pests) Protection
Consideration should be given to nuisance trips where the line to neutral voltage may exceed 253v, especially where local renewables are present. • Mode A without reference electrode – For installations that do not fall under the requirements of 722.411.4.1 E.g. TT installations, installations where the charger and car will be inside when charging, installations where PME is bonded to Earth in accordance with BS7671:2018, regulation 722.411.4.1, Indent ii. Indra Smart Range Installation Guide... -
Page 12: General Installation Notes
AC electricity supply having the same voltage and current rating as shown on the product label. The chargers should be installed in accordance with extant wiring regulations. The charger MUST NOT be fitted alongside an upstream protection device which claims to meet ident (iv) of BS 7671:2018+A1:2020+A2:2022; section 722.411.4.1. Voltage upstream PEN Fault protection and curtailment devices may damage the device through frequent removal of the grid supply under load. WARNING: Protection against electric shock shall not be automatically reset. The charger MUST be connected to CPC (Either supplied from a PME or TT earth. The installation location MUST be structurally sound and MUST NOT be subject to excessive dust, vibration, lint, or other material build-up which could affect the charger’s proper operation. The customer should have agreed to the position of the charger and any additional enclosures, and cable routing. Indra Smart Range Installation Guide... -
Page 13: Charger Layout
If you need to override your pre-set schedule, press BOOST on the unit or in the App to charge instantaneously at maximum rate RFID scanner Tap your RFID tag in the area of this icon to activate RFID functionality within your Indra App... -
Page 14: Pre-Installation Survey
Pre-Installation Survey Before installing an Indra smart charger, we recommend surveying the installation to ensure that an install can go ahead and that the charger is appropriate for the customers’ requirements. This survey should include: • Identify the earthing arrangement of the property and the required PEST mode. If a reference electrode will be required, identify a suitable location for it. • Establish the maximum demand of the existing installation and compare this with the rating of the main cut out supplying the property. If there is less than 32A capacity... -
Page 15: Switchgear
Choosing the charger Location • Select an installation location that ensures future servicing of the Smart PRO, where the back plate can be mounted flush to a flat wall and screws can be used to permanently secure the charger in position. •... -
Page 16: Wall Mounting
Fit the supplied wall plugs into the holes and secure the bracket with the four screws supplied. Hanging the charger • Hold the top of the charger just above the wall bracket tilted upwards away from the wall • Lower the charger onto the two prongs at the top then hinge the charger back flush with the bracket • Secure the charger to the bracket by fitting 2 x 4x8mm button head, T20 Torx screws into the bottom of the charger with a T20 screwdriver. Torque setting 2.0-2.5 N/m. • Carefully remove the front of the charger and hinge it to the side to allow access, the front body Is secured to the main body to protect the ribbon cable to the front panel. Indra Smart Range Installation Guide... -
Page 17: Cable Entry
Cable Entry - Smart LUX™ The Smart LUX™ is designed with, 2 in the bottom edge and one in the rear (Identified in blue on Figure 5). • All cable entry points are designed for a 25mm hole. • Install a 25mm IP68 rated gland for the cable identified in the circuit design. -
Page 18: Smart Pro
Cable Entry - Smart PRO The Smart PRO is designed with four cable entry points, two in the bottom edge and two in the rear (Identified in blue on Fig 01). • Cable entry point 1 is designed for a 25mm hole • Cable entry point 2 is designed for a 20mm hole •... -
Page 19: Connect Mains Cables
Insert wires into the lever type connectors labelled L (Live), N (Neutral) and CPC (Circuit Protective Conductor) Note: Indra Recommend the use of bootlace ferrules on class 5 & 6 cables ONLY Note: Indra Recommend using EV Ultra Cable from Doncaster Cables as is contains power... -
Page 20: Smart Pro
Insert wires into the lever type connectors labelled L (Live), N (Neutral) and CPC (Circuit Protective Conductor) Note: Indra recommends the use of bootlace ferrules on class 5 & 6 cables ONLY Note: Indra recommends using EV Ultra Cable from Doncaster Cables as is contains power and data in the same cable. -
Page 21: Installing A Reference Electrode
• Attach the lug clamp terminal and run a length of cable (clipping against walls where necessary) back to the Smart PRO unit; terminate in the lever type connector labelled “REF” Note: Indra recommend the use of Solar PV cable (EN5061) with double insulation •... -
Page 22: Connectivity
Connect the USB cable supplied with the dongle into the Beaglebone and route as per Figure 10 or 11 • Connect the dongle and secure as per figure 12 or 13. Connecting the charger to the Wi-Fi can be carried out after the charger has been Sealed and powered up. Indra Smart Range Installation Guide... -
Page 23: Hardwired
Wi-Fi Pairing Press and hold the BOOST button until the Main LED turns Orange. Release the BOOST button (before it turns Green). Set Router to WPS mode (refer to Router instructions on how to do so). The main LED will flash Orange whilst Pairing is taking place. When successfully paired the main LED will ¬flash Green for 5 seconds, before reverting to its last state, whether awaiting commissioning (Flashing white) or successfully commissioned (Solid White). Note: The above routine times out in 2 minutes and the LED will turn Red if unsuccessful. - Page 24 Hardwired Note: Indra Recommend the use of hardwired internet back to the customers router as the best option based on reliability. • Route a cable from the customers Wi-Fi router back to the charger and use an appropriately sized IP68 gland to enter the bottom of the charger. Note: If using EV Ultra with CAT5e data cable built in, the orange and green pairs of wires can be terminated into an RJ45 connector and used for the internet connection and the blue pair, used for the CT clamp. This means you would only need to route a separate data cable...
- Page 25 The Smart range can be connected to the internet via a cellular, 4G dongle fitted inside the charger. This method is ideal when cable routing to the router is not feasible, the Wi-Fi signal strength is too weak, or the customer wants to reduce visible cables. • Before installing a 4G dongle, check the speed and strength of the 4G signal at the charger location. This can be done by using a signal analyser. A minimum speed of 4Mbps is required. Note: 4G internet signal strength can vary based on; usage in the area, provider maintenance and in some extreme cases, the weather. This means that connectivity can be unreliable by 4G in some circumstances. • Connect the USB cable supplied with the dongle into the Beaglebone and route as per Figure 10 or 11.
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Page 26: Pairing
• The hard-wired cable of the CT should be routed to a location where it can be joined with a data cable. This would usually be a junction box near the switchgear of the charger circuit. Note: Indra recommend the use of EV Ultra Cable from Doncaster Cables as it contains power and data combined in one cable. • Using the jelly crimps provided, join the CT clamp wires to the Blue/Blue White pair of your data cable and secure it inside a maintenance free enclosure. •... -
Page 27: Testing
CPC of the mains cable that will connect to the L & CPC lever connectors of the charger. Insulation resistance (IR) IAW Guidance Note 3 to BS7671:2018+A2:2022 Section 2.6.7, example (ii). The Smart PRO should be disconnected from the circuit and the exposed cable end made safe before carrying out IR tests. Polarity IAW Guidance Note 3 to BS7671:2018+A2:2022 Section 2.6.12. -
Page 28: Rcd Testing
Zs as the in-built RDC-DD protection will trigger and isolate the power relays. • Power the charger up, once the boot up is complete, connect the EVSE tester to the charger. • Change the mode on the EVSE tester to B, the four status lights should begin to flash. • Press the boost button on the charger, the primary LED and status LED’s will go Blue. • Change the mode on the EVSE tester to mode C. The status lights will go solid Blue and a voltage should be indicated on the MFT. • Carry out the Loop test as per the MFT manufactures instructions. Indra Smart Range Installation Guide... -
Page 29: Sealing The Unit
Sealing the Unit Once all works have been carried out inside the charger, it can be closed and sealed. • Front cover should be secured to a torque rating of between 2-2.5 N/m with 6x 4x8mm Button Head T20 screws. • Note: It may be worth carrying out commissioning and calibration of the charger before completing the sealing process. • Fix the tamper seal (provided) as per Figure 22 or 23. • During the commissioning process you will be required to input the tamper seal number. • Fix the CT tamper seal (Red tie wrap) around the CT clamp as per Figure 24. Note: If required, now is the time to pair the Wi-Fi dongle. -
Page 30: Commissioning
Commissioning Once you have completed the Indra Academy training, you will receive an email containing access to DynaMO. Scan the QR code located on the left-hand side of the charger body, and it will take you to the DynaMO login page, then follow the installation procedure. You can watch a video on how to commision a unite via DynaMO here. Indra Smart Range Installation Guide... -
Page 31: Customer Handover
Customer Handover Hand over the Smart PRO Customer Welcome Pack, which includes: • Product Brochure • FAQ’s • Warranty Statement Fill out and hand over the Smart Charge Act Statement of Compliance. Recommend that the customer retains this document as it may be used as evidence of a compliant EVSE install. It is also recommended that the installer retains a copy, or evidence of its completion and handover, for their records. Charger Familiarisation Offer the customer a demonstration of how the charger works, for example, plug it in and show them how to start and stop a boost charge. -
Page 32: Troubleshooting
Fig: 12 The 4G dongle may take up to seven minutes to connect to the internet. If it has not connected within seven minutes, power cycle the charger and try again. If the dongle connects to a 2G signal, consider using another means of internet connection as this may not be reliable. Turbine Lights - Smart LUX™ The Indra Smart LUX™ is fitted with a unique set of turbine lights that correspond with the relevant colour, dependent on the user interaction. These lights trace around the full circumference of the front panel and are visible through the ‘grill’ of the charger. The Turbine lights can be turned off via the Indra App at any time via the settings. Indra Smart Range Installation Guide... -
Page 33: Front Panel Led Colours
Primary LED lit, blue The charger is in Boost mode, which is activated using your Indra App or by pressing the Boost button on the charger. Primary LED lit, yellow The chargeris in Solar mode and is accessing energy generated from solar panels to charge the EV. This function is activated on the Schedule menu of your Indra App. - Page 34 Primary LED lit or flashing, red The charger has encountered an error or a fault. Reset the charger by turning the rotary isolator switch to the ‘off’ position, or by resetting the main power switch in your RCD consumer unit. If the red light persists, then contact Customer Support. Primary LED flashing, purple A flashing purple light on the charger indicates that it has lost communication with the Internet or the Indra App. The following flashing sequences identify what is causing the issue. 1 flash, repeating A single, repeating flash indicates the charger is connected to the internet, but is unable to communicate with the Indra App. In this instance you should contact Customer Services. 2 flashes, repeating A cycle of 2 repeated flashes indicates the charger is having difficulty connecting to your Internet router. Check all cables are plugged in and that other devices in the home are able to connect to the internet. If everything is in order, try restarting the router. This is not available when using a 4G dongle connection. 3 or more flashes, repeating A cycle of three or more repeated flashes indicates that there is a problem with your Internet router. Check that any other devices in the home are successfully connected to the internet, then try restarting the router. This is not available while using a 4G dongle connection. Indra Smart Range Installation Guide...
- Page 35 LEDs relating to the primary LED light: 4 panel LEDs are off If the four panel LEDs below the primary LED are off, then the charger is not connected to the EV. 4 panel LEDs are lit With the four panel LEDs illuminated, the charger is connected to the EV and is currently in ‘idle’ mode, waiting to charge. 4 panel LEDs are racing downwards The charger is in charging mode and your EV is currently being charged. Green when a charge is scheduled The charger is not currently charging, but the EV is connected and a charging session has been scheduled.
- Page 36 Contact us For more information, please contact us; Online support Email us Call us: www.indra.co.uk/ support@indra.co.uk (+44) 01684 770 631 support...
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