Comcast machineQ mQHub User Manual
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Comcast machineQ mQHub User Manual

Comcast machineQ mQHub User Manual

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mQHub
User Guide

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Summary of Contents for Comcast machineQ mQHub

  • Page 1 mQHub User Guide...

  • Page 2: Table Of Contents

    Table of Contents Introduction ........................3 Prerequisites ............................. 3 Provisioning the Gateway in mQCentral ................4 Activating the Gateway ....................7 Checking the Gateway’s Status ..................10 Additional Information ....................10 Appendix A: LED Indicator Definitions ................11 Appendix B: Product Specifications ................12 Appendix C: Safety and Regulatory Information ............

  • Page 3: Introduction

    If you already have a Postman account, sign in. If not, click the orange Create Account link and set up a new account. You can also bypass signing in by going directly to the app. 5. Click Import in the top left-hand corner. 6. Download the .json collection file from https://comcast.box.com/s/0offiku6f36khsma2e1akkinlzvb4zzl and save it to your desktop.

  • Page 4: Provisioning The Gateway In Mqcentral

    To provision the gateway in mQCentral, perform the following steps: 1. Navigate to mQCentral (https://mqcentral.machineq.net/) and log in with your credentials. If you do not have credentials, please reach out to our customer support by phone (855-671-5672) or email (machineQ_Support@comcast.com). 2. Click the Gateways side tab.
  • Page 5 3. On the Gateways screen, click Add a Gateway. 4. Enter the appropriate information in the pop-up box to define your gateway, and then click Submit. Field Required Type Description Name Required <String> An identifier for the gateway. This will be a quick way to find it if you have a number of gateways.
  • Page 6 Field Required Type Description 12 character Mac Address Required Network address of the hexadecimal, gateway. separated by colons: 00:00:00:00:00:00 Node Id Required 16-character LoRa node ID found on hexadecimal the back of the gateway. Location Type Required Valid values are: General location of the gateway.

  • Page 7: Activating The Gateway

    Activating the Gateway To set up the gateway, perform the following steps: 1. Plug it in to a power source. It is very important that you plug the device into a wall outlet so it is oriented vertically. Do not plug it into a power strip, which would orient it horizontally.
  • Page 8 5. Click GET /api/wifi/accesspoint and click Send to scan for a network to connect your mQHub to. If you already know which one you want to use, you can skip to the next step. Postman will return a list of all available access points with details about them so you can choose one.
  • Page 9 You can also reboot the gateway from Postman by clicking POST /api/device/reboot, and then clicking Send. You should receive a status of 200. The gateway is now set up. It will display a white LED light when it is connected to the Internet.

  • Page 10: Checking The Gateway's Status

    Checking the Gateway’s Status After your gateway is set up, you can see its status in mQCentral. 1. Log in to mQCentral and click Gateways. 2. The Connection State field will contain CNX if the gateway is connected and receiving data. Additional Information There is a WPS button located on the side of the gateway if you choose to use WPS to connect the gateway to your Wi-Fi router.

  • Page 11: Appendix A: Led Indicator Definitions

    Appendix A: LED Indicator Definitions The following table describes the possible LED indications you may see on your gateway. Lights Description Response Solid white Running, no issues. Slow blink white The gateway is powering up, Wait, this state is temporary. booting.

  • Page 12: Appendix B: Product Specifications

    Appendix B: Product Specifications Model Number: FXQX1AM0S • Dimensions: (L x W x H) 2.4” x 3.7” x 1.9” (60 x 95 x 48 mm) • Weight: 3.4 oz. (96g) Supported Protocols: • 802.11 b/g/n • TCP/IP, HTTP, HTTPS, SSH LoRa: •...

  • Page 13: Appendix C: Safety And Regulatory Information

    Appendix C: Safety and Regulatory Information Notice: This product for indoor use only. Warning: No user serviceable parts inside. Warning: Hazardous voltages inside. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

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