Service And Customer Support - Nice NICE1 User Manual

TYPE OF ERROR AND SCREEN MESSAGE
Error 101: Low Voltage
Turn off unit and disconnect power. Ensure
the unit is not limited by surge protector or
long extension cord. If error persists contact
service provider.
Error 103: Air Pump Error
Restart unit. If error persists contact
service provider.
Error 104: Low Air Pressure Error
Disconnect hose from unit and wrap and
reapply. Ensure wrap has a snug fit before
session start. If error persists contact service
provider.
Error 105: Low Liquid Flow
Disconnect hose from unit and wrap. Check for
kinks and reapply wrap with a snug fit. Restart
session. If error persists contact service
provider.
Error 106: Low Liquid Level
Check water level in tank. Ensure the tank
is halfway full. Do not fill to threads. If error
persists contact service provider.
Error 107: Water Pump Error
Restart unit. If error persists contact
service provider.
Error 108: Fan Obstruction Error
Check fan for obstructions. Restart unit. If
error persists contact service provider.
Error 109: Fan Error
Restart unit. If error persists contact
service provider.
Error 111: Cooling System Error
Restart unit. If error persist contact service
provider.
Error 112: High Temperature Error
Unit environment is too hot to provide therapy.
Bring to room temp, wait 5 minutes, and restart.
If error persists contact service provider.
Error 113: Low Temperature Error
Unit environment is too cold to provide therapy.
Bring to room temp, wait 5 minutes, and restart.
If error persists contact service provider.
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NICE RECOVERY SYSTEMS
ADDITIONAL SUGGESTED ACTION OF USER
Re-seat all electrical plugs leading to unit before
restarting it. Ensure firm positive contact. If the
error persists, contact service provider.
No additional action needed. If the error persists,
contact service provider.
Turn off device. Remove wrap. Disconnect hose from
device and wrap. Push excess air from the wrap.
Reconnect hose to device and wrap and make sure you
hear audible click to indicate proper connection. Reapply
wrap, ensure a snug fit and restart therapy session. If
the error persists, contact service provider.
Turn off device. Remove wrap. Disconnect hose
from device and wrap. Reconnect hose to device
and wrap and make sure you hear audible click to
indicate proper connection. Reapply wrap and
ensure a snug fit. Check wrap and hose for kinks.
Restart therapy session. If the error persists,
contact service provider.
If the wrap and hose are applied do not fill tank
completely again. This will prevent water in the
wrap from overfilling the tank when the session is
complete. If the error persists, contact service
provider.
No additional action needed. If the error persists,
contact service provider.
Ensure that the front and back of the unit has at
least 12 inches of clearance for proper air flow and
that no small, thin objects that can fit through the
grills are near.
No additional action needed. If the error persists,
contact service provider.
No additional action needed. If the error persists,
contact service provider.
Also ensure that the front and back of the unit has
at least 12 inches of clearance for proper air flow
and that no small, thin objects that can fit through
the grills are near.
No additional action needed. If the error persists,
contact service provider.
3-100176, REV E
TYPE OF ERROR AND SCREEN MESSAGE
Error 114: Temperature Sensor Error
Restart unit. If error persists contact service
provider.
Error 115: High Air Pressure Error
Disconnect hose from unit and wrap and reapply.
Ensure wrap has a snug fit before session start. If
error persists contact service provider.
Error 201: Low Voltage
Turn off unit and disconnect power. Ensure the
unit is not limited by surge protector or long
extension cord. If error persists contact service
provider.
Error 203-216: System-Off Current Error
Restart unit. If error persists contact service
provider.
Error 212: High Temperature Error
Unit environment is too hot to provide therapy.
Bring to room temp, wait 5 minutes, and restart.
If error persists, unplug and contact service
provider.
Error 217: Cooling Sensor Startup Error
Contact service provider.
Error 218: Low Temperature Error
Unit environment is too cold to provide therapy.
Bring to room temp, wait 5 minutes, and restart.
If error persists contact service provider.
13

SERVICE AND CUSTOMER SUPPORT

Nice Recovery Systems, LLC is committed to servicing our NICE1
both during and after sale to the customer. If you have any questions
concerning the operation of your Nice Recovery Systems, please
contact us at:
Nice Recovery Systems LLC
2205 Central Ave, Suite A Boulder,
CO 80301
Info@NiceRecovery.com
888.815.9907
3-100176, REV E
ADDITIONAL SUGGESTED ACTION OF USER
No additional action needed. If the error persists,
contact service provider.
Movement of the limb in the wrap should be slow
and persistent if necessary. Fast compression and
release of the of the wrap repeatedly can cause
this error.
No additional action needed. If the error persists,
contact service provider.
Restart unit. If the error persists, unplug the unit
and contact service provider.
Repeat at least twice to allow unit to cool. Ensure
that the front and back of the unit has at least 12
inches of clearance for prop- per air flow. If the
error persists, contact service provider.
No additional action needed. If the error persists,
contact service provider.
Repeat at least twice to allow unit to cool. If the
error persists, contact service provider.
NICERECOVERY.COM
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