Samsung RFG293HA User Manual
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Samsung RFG293HA User Manual

French door refrigerator
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Troubleshooting
1_ Troubleshooting
Refrigerator

user manual

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Thank you for purchasing this Samsung product.
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please register your product at
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RFG293HA
English

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Summary of Contents for Samsung RFG293HA

  • Page 1: User Manual

    Troubleshooting imagine Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register 1_ Troubleshooting Refrigerator user manual the possibilities RFG293HA English...

  • Page 2: Key Features

    Features of your new Refrigerator KEy FEAtuREs oF youR nEw REFRiGERAtoR Your Samsung French Door Refrigerator comes equipped with various innovative storage and energy- efficient features. • twin Cooling system The fridge and freezer have separate evaporators. Due to this independent cooling system, the fridge and freezer cool more efficiently.

  • Page 3: Safety Information

    Because the following instructions cover various models, the characteristics of your refrigerator may differ slightly from the refrigerator described in this manual. If you have any question, contact us at 1-800-SAMSUNG or find help and information online at www.samsung.com.
  • Page 4 • When moving the refrigerator, be careful not to roll over or damage the power cord. - This constitutes a fire hazard. • Make sure that the power plug is not squashed or damaged by the back of the refrigerator. • Keep the packing materials out of reach of children.
  • Page 5 • If the product is equipped with LED Lamps, do not disassemble the Lamp Cover and LED Lamp by yourself. - Please contact your service agents. • If any dust or water is in refrigerator, pull out the power plug and contact your Samsung Electronics service center. - Otherwise there is a risk of fire...
  • Page 6 • If the refrigerator is disconnected from the power supply, you should wait for at least five minutes before plugging it back. • If you have a long vacation planned or the refrigerator is not to be used for a long period of time, you must empty the refrigerator and pull out the power plug.

  • Page 7: Table Of Contents

    Contents SETTING UP YOUR FRENCH DOOR REFRIGERATOR OPERATING YOUR FRENCH DOOR REFRIGERATOR TROUBLESHOOTING 08 Getting ready to install the refrigerator 09 Accessories and required tools 09 Removing the refrigerator doors 11 Disassemble the freezer drawer 12 Reattaching the refrigerator doors 14 Assemble the freezer drawer 15 Adjusting the level...

  • Page 8: Setting Up Your French Door Refrigerator

    If your refrigerator has an ice maker, allow extra space at the back for the water line connections. When you install the refrigerator next to a fixed wall, you need a minimum clearance is 3 ¾” (95mm) between the refrigerator and wall to allow the door to swing open.

  • Page 9: Accessories And Required Tools

    Some installations require door removal to transport the refrigerator to its final location. Do not remove the door/drawer if you don’t need to. If you do not need to remove the refrigerator doors, go to adjusting the level. If you need to remove the doors. continue below. Before removing the door/drawer make sure you read following items : Disconnect power to the refrigerator before removing the door or drawer.
  • Page 10 Setting up your French Door Refrigerator 2. Disconnect two connectors ( ) on the both side doors. and one connertor ( the left side door. 3. Remove the 3 hex head bolts ( left and right door hinges with a socket wrench (10mm).

  • Page 11: Disassemble The Freezer Drawer

    DisAssEMBLE tHE FREEZER DRAwER 1. Take out the upper drawer by lifting it up. 2. Slightly pull the left support guard ( pizza pocket ( ) just enough room to slip off the hook. Then pull the pizza pocket ( ) forward.

  • Page 12: Reattaching The Refrigerator Doors

    Setting up your French Door Refrigerator REAttACHinG tHE REFRiGERAtoR DooRs Assemble the refrigerator doors 1. Reattach the lower left and right door hinges ( a Philips head screwdriver, insert the screw ( the lower left and right door hinges, and then tighten.
  • Page 13 REAttACHinG tHE REFRiGERAtoR DooRs 4. Connect the connector ( ) on the left side door and two connectors ( ) on the both side of doors. 5. Position the top table ( ) in place. Insert and tighten the 3 screws into the top table with a philips screw driver(+).

  • Page 14: Assemble The Freezer Drawer

    Remove 2 pieces of tape attached to the side of the drawer bin. Reattach the tape in the same position when moving the refrigerator to prevent scratching the drawer bin. 14_ Setting Up...

  • Page 15: Adjusting The Level

    Make sure the refrigerator is level so that you can make final adjustments. Use a level to test if the refigerator is level both side to side and back to front. If the refrigerator is not level, it will not be possible to get the doors perfectly even, which may cause moisture condensation and increased energy bills.

  • Page 16: Making Minor Adjustments Between Doors

    Setting up your French Door Refrigerator MAKinG MinoR ADJustMEnts BEtwEEn DooRs Remember, a leveled refrigerator is necessary for getting the doors perfectly even. If you need help, review the previous section on leveling the refrigerator. When the right door is higher than the left door.

  • Page 17: Adjusting The Freezer Drawer Level

    Setting up your French Door Refrigerator ADJustinG tHE FREEZER DRAwER LEVEL Adjustment part 1. Locate the height-adjuster ( Unscrew the 8 Phillips screws ( 2. Loosen the controller screw ( 3. Find the best level to align the door slope.

  • Page 18: Installing A Water Line Kit

    Within this water pressure range, a 170 cc (5.75 oz.) cup will fill in 10 seconds. If the refrigerator is installed in an area with low water pressure (below 20psi), you can install a booster pump to compensate for the low pressure.

  • Page 19: Connecting The Water Supply Line To The Refrigerator

    Setting up your French Door Refrigerator ConnECtinG tHE wAtER suPPLy LinE to tHE REFRiGERAtoR Connecting the water supply line to the refrigerator. There are several items that you need to purchase to complete this connection. You may find these items sold as a kit at your local hardware store.

  • Page 20: Completing The Set Up

    Setting up your French Door Refrigerator CoMPLEtinG tHE sEt uP Now that you have your new refrigerator installed in place, you are ready to set up and enjoy the features and functions of the appliance. By completing the following steps, your refrigerator should be fully operational.

  • Page 21: Operating Your French Door Refrigerator

    If you want to fill the ice cube bucket to maximum capacity after installation, follow these steps: 1. After the refrigerator turns on for the first time, check the display to see whether the Ice Off light is ON or OFF. If the Ice Off light is ON, press the Ice Off button.
  • Page 22 Operating your French Door Refrigerator usinG tHE ContRoL PAnEL & DisPLAy Power Freeze Button Press the Power Freeze button ( The icon ( ) lights up and the inside temperature of the freeze. decreases for about two and a half hours.
  • Page 23 This function is for store display refrigerators. It is not for customer use. In Coolong Off Mode, the refrigerator’s lights go on, but doesn’t make cool air. To cancel this mode, press the Power Freeze and Freezer buttons at the same time for 3 seconds until you hear CAUTION a “Ding-Dong”...
  • Page 24 ) lets you know when it is time to change your water filter cartridge. When the filter indicator lights up red, it is time to change the filter. Changing the filter on time provides you with the freshest, cleanest water from your refrigerator. Typically, you need to change the filter about every 6 months.
  • Page 25 For a replacement water filter, you can visit your local home improvement center or visit Samsung’s authorized Parts distributor on line at www.samsungparts.com. Be sure the replacement water filter has the SAMSUNG logo on the box and on the water filter. Link : http://www.samsungparts.com...

  • Page 26: Parts And Features

    Operating your French Door Refrigerator PARts AnD FEAtuREs Use this page to become more familiar with the parts and features of the refrigerator. Vertical Hinged Section Vegetable & Fruit Drawers FZ Ice-Maker Ice Bucket Tilting Pocket When closing the door, make sure the Vertical Hinged Section is in the correct position to avoid scratching the other door.

  • Page 27: Storing Food In The Fridge

    Operating your French Door Refrigerator stoRinG FooD in tHE FRiDGE Your Samsung French Door Refrigerator has been designed to provide you with maximum space saving features and functions. Here are some of the customized compartments we have created to keep your food fresher longer.

  • Page 28: Using The Cool Select Pantry

    Temp button, you select a different mode in this order : Fresh mode (38°F), Chilled mode (34°F), Deli mode (41°F). Initially, the Fresh mode is set. The refrigerator will adjust the temperature in the Pantry to the temperature you selected automatically.

  • Page 29: Removing The Refrigerator Accessories

    Operating your French Door Refrigerator REMoVinG tHE REFRiGERAtoR ACCEssoRiEs 1. Door Bins & Dairy Compartment To remove - Simply lift the bin up and pull straight out. To relocate - Slide it in above the desired location and push down until it stops.

  • Page 30: Using The Doors

    Ensure that the doors close all the way and are securely sealed. When the refrigerator door is only partially open, it will automatically close. But, the door will stay open when opened more than the auto close range and you must close it manually.

  • Page 31: Removing The Freezer Accessories

    To relocate the divider - Hook the top corners of divider ( over a hole in the bin ( Do not allow babies or children go inside the drawer bin. They could damage the refrigerator and seriously injure CAution themselves. Do not sit on the freezer door. The door may break.

  • Page 32: Food Storage Tips

    Not recommended Store in covered container. Not recommended Store in covered container. Not recommended If storing in refrigerator, do not wash fruit be- fore storing. Store in moisture resistant bags Not recommended or containers. Wrap cut fruits. Some fruits Not recommended darken when refrigerated.
  • Page 33 Keep in original wrapper and store in coldest part of refrigerator. Package in vapor-proof and moisture proof wrap for freezer. Freeze at 6 Months 0°F. Thaw in refrigerator or under cold running water 3 Months Check date code. Freeze in original packag- ing.

  • Page 34: Cleaning The Refrigerator

    Operating your French Door Refrigerator CLEAninG tHE REFRiGERAtoR Caring for your Samsung French Door Refrigerator prolongs the life of your appliance and helps keep the refrigerator from odor and germ. Cleaning the interior Clean the inside walls and accessories with a mild detergent and then wipe dry with a soft cloth.

  • Page 35: Troubleshooting _35

    • Is the temperature in the room too low? Set the refrigerator warmer. • Did you store the food which is juicy in the coldest part of the refrigerator? Try moving those items to other shelves in fridge instead of keeping them in the colder areas or bins.
  • Page 36 Samsung authorized service center. Samsung will repair or replace any part found to be defective, at our option and at no charge as stipulatedX herein, with new or reconditioned parts during the limited warranty period specified above. All replaced parts and products become the property of Samsung and must be returned to Samsung.
  • Page 37 OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE.
  • Page 38 QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT WRITE 800-SAMSUNG Samsung Electronics America, Inc. 400 Valley www.samsung.com (800-726-7864) Road Suite 201 Mt. Arlington, NJ 07956 Samsung Electronics Canada Inc. Customer 800-SAMSUNG CANADA www.samsung.com/ca Service, 55 Standish Court Mississauga, Ontario (800-726-7864) L5R 4B2 Canada...

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