12. Troubleshooting
The appliance left our warehouse in perfect condition. If you do, how-
ever, discover a problem, see if you can solve it by using the solutions
offered in the following table. If you do not succeed, contact our cus-
tomer service department.
Problem
The appliance
is not working.
The process is
interrupted.
The milk is not
frothed.
13. Storing/transporting
When you are not using the appliance, unplug the mains plug (7),
clean the appliance and store the appliance in a dry, dust-free and
frost-free environment that is not exposed to direct sunlight.
Do not store the appliance within the reach of children.
To avoid damage during transport, we recommend that you use the
original packaging.
Possible
cause
The mains
plug (7) is not
plugged into a
power socket.
The milk con-
tainer (1 1) is
empty. The run-
dry protection
has been trig-
gered.
No attachment
is mounted.
Troubleshooting
Connect the appliance to
a mains socket. The mains
voltage must match the
technical specifications
for the appliance.
Allow the milk container
(1 1) to cool down. Then
rinse it, refill it with a suf-
ficient amount of milk and
start the process again.
Use the whisk (5).
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