Troubleshooting - Sony Trinitron KV-XA21 Operating Instructions Manual

Troubleshooting

If you find any problem while viewing your TV, please check the following guide. If
any problem persists, contact your Sony dealer .
Symptom Possible cause
• Connection is loose or
Snowy picture
the cable is damaged.
• Channel presetting is
inappropriate or
incomplete.
Noisy sound
• The antenna type is
inappropriate.
• The antenna direction
is inappropriate.
• Signal transmission is
low.
• Broadcast signals are
Distorted picture
too strong.
Noisy sound
• Channel presetting is
Good picture
inappropriate or
incomplete.
Noisy sound
No picture
• The power cord,
antenna or VCR is not
connected.
• The TV is not turned
on.
No sound
Solutions
• Check the antenna cable and connection
on the TV, VCR and on the wall.
• Preset the channel again.
• Check the antenna type (VHF/UHF).
Contact a Sony dealer for advice.
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Try using a booster.
• Turn off or disconnect the booster if it
is in use.
• If the sound of all the channels are
noisy, then press AUTO PROGRAM to
preset the channels again.
• Check the power cord, antenna and the
VCR connections.
• Press POWER on the remote.
• Press POWER on the TV to turn off the
TV for about five seconds, then turn it
on again.
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Additional Information
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