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IG21, IG21R and IG31R Hardware Installation Guide
IG21R and IG31R Overview
Table 4
LED States on the IoT Gateway (IG21) <LED Assignment and Definitions Below May Change>
LED No
LED Name
LED 1
System Status
RGA LED
LED 2
Cloud Status
LED
LED 3
Cellular LED
IG21R and IG31R Overview
Table 5
Feature Set for IG21R and IG31R in Figure 12
Feature
Software Subscription
IG21R and IG31R power input is a nominal 12 or 24VDC
(DUT) with a rated maximum range of 9-36VDC (no AC
option).
LTE
Gigabit Ethernet LAN and WAN port (Quantity of 2)
Serial port RS232 or RS232/RS485
WiFi client/WGB: -B region for US/Canada and -E region
for Europe
12 V or 24V connector for Digital I/O or Alarm In
USB (1)
Antenna
Description
Normal system operating status
System is starting up or power cycling and
loading system software, including BIOS and
operating system
System receiving power but there is an error
condition
System failure, RMA
System not receiving power
Not connected to Cloud, Network issue, NMS
(Kinetic) is down, PnP issue
Operating status (Fully provisioned)
Gateway is trying to connect to Cloud
No SIM, SIM not properly inserted, No Signal,
SIM not activated, Data Plan not assigned
Online and Attached, Cellular Signal Weak
(RSSI > 90dBi)
Online and Attached, Cellular Signal Good
(RSSI < 90dBi)
Supported
Yes
Yes
Yes - Category 4
Yes
Yes
Yes (IG31R-xx-y-K9 or IG31R-xx-B-K9 or IG31R-xx-E-K9))
Yes
Yes (front panel)
Yes (IG21R and IG31R series external)
13
Status
Customer Action
Green
-------
Flashing Amber
-------
Amber
Power cycle the
device and then
press factory reset
Red
Persistent Red -
RMA
Off
Persistent Off -
RMA
Off
(Before Shipping)
MFG to verify
configuration that
you can ping to
PNP and Kinetic
server.
Green
---
Flashing Green
---
Off
---
Flashing Green
---
Green
---
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