Troubleshooting
1.
Mechanical problems: chains, spokes, buckled
wheels, loose pedals, 'clicking' sounds from the bot-
tom bracket, punctures, unsmooth gear changes.
If you are not able to resolve these, your local bike
shop will be able to assist you.
These problems usually result from wear and tear
so are not covered by our warranty and we will not
pay for parts or the labour charge to fit them.
If however any of these parts is faulty on arrival or
within the first 14 days, we will normally pay for
or contribute towards repair charges.
Please however seek our prior approval.
2.
Electrical problems: please contact us for
assistance.
Technical help number: (01702) 435566
available from 10—5 Mondays to Fridays
or email
andy@wooshbikes.co.uk
Please note that technical help is not available
outside these hours, nor at weekends.
If you need to return your bike for repair,
contact us first for advice on packing.
If you would like to bring your bike in for
repair, please call us first.
Repairs may not be immediate and cannot be
done at weekends.
© 2013 Woosh Bikes Limited
Woosh Zephyr Manual
Tel. 01702 435566 - E-mail: support@wooshbikes.co.uk
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