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Woosh Support:
Be sure to check the FAQ section on our website before call-
ing as the answers to the most common queries are there
and you may find that the solution to your problem is already
online. If you do need to get in touch, our contact details are
below.
It can sometimes be useful to see the issue you have, so if
possible, email a couple of photos illustrating the problem
and we'll normally get back to you within a an hour or two (on
weekdays).
Support staff are not available at the weekends, though if
you send an email, it will normally be responded to on the
following Monday morning.
Email:
support@wooshbikes.co.uk
Telephone:
01702 684444
Sirocco 2 User Manual
Support staff are available 10am to 5pm Monday to Friday.
Please read this manual.
Please note that if you purchased your bike from our
Cambridge branch and need support, you should call our
It contains important
Southend office on the number above,
information about your safety and
how to look after your bike prop-
erly
to avoid paying service fees.
After sales support:
(01702) 684444
© 2012 Woosh Bikes Limited
Tel. 01702 435566 - E-mail: support@wooshbikes.co.uk
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Summary of Contents for Woosh Sirocco 2
- Page 1 Email: support@wooshbikes.co.uk Telephone: 01702 684444 Sirocco 2 User Manual Support staff are available 10am to 5pm Monday to Friday. Please read this manual. Please note that if you purchased your bike from our Cambridge branch and need support, you should call our...
- Page 2 Thank you for buying a Woosh Sirocco 2 electric bike. Our bikes are mainly named after winds or mountains. The Sirocco is a warm wind blowing across the Sahara — just so you know! Please read this manual completely before putting your bike to- gether and riding it.
- Page 3 Expectations: please read this before riding Pedalling: E-bikes are designed to be pedalled, with use of the throttle occasion- ally—to start off, or to help you to ride up a slope. Using the throttle constantly may damage it and will run the battery down very quickly, wearing it out within just a few months.
- Page 4 Returning a bike — please read before riding. If you have purchased at a store, or have tried a bike at a store and then had one sent to you, you are not a mail order customer. We will only refund you for the bike if it has a seri- ous fault within the first 28 days.
- Page 5 The Woosh Electric Bike 12 month Warranty Faults If your bike has a fault on arrival or develops a fault during use, firstly please call us. We can resolve 90% of problems This warranty covers: reasonably quickly by telephone or email and usually by Manufacturing defects causing electrical failure within the first year sending a small replacement part or giving sensible advice.
- Page 6 Quality control the costs of servicing within the UK. Recovery of a bike within the Every Woosh electric bike is taken from its carton and UK, repairing it and returning it back costs us £45, some of which checked before being despatched. These checks include but is borne by customers sometimes and some by us sometimes.
- Page 7 The Woosh Electric Bike Warranty Important Safety Notice All Woosh electric bikes come with a standard one year warranty. Woosh Bikes Ltd checks all bikes before sale for electrical Details of this are fully covered earlier in this manual. and mechanical functions.
- Page 8 You are responsible for the correct assembly and on-going Do not ride the bike if you are over the weight limit for the maintenance of your bike. Woosh Bikes Ltd. accepts no re- model you have chosen. sponsibility for any incidents that may arise as a result of Do not bump the bike up and down kerbs.
- Page 9 IMPORTANT: Cut the cable ties and detach any/all items that have been LOOK AFTER SPOKES, TYRES AND KEYS!! secured to the bike and then remove the remaining packag- ing materials, taking care not to scratch the paintwork. The motor vibrations on an electric bike cause the light weight fixings used, and also spokes to become loose more Handlebars: quickly than on a standard bike.
- Page 10 Saddle: Operating the Lights The saddle simply slides into position and then the clamp is The Sirocco2 electric bike comes with both front and rear used to secure it. To adjust the height of the saddle, simply lights. The front light uses 3x AAA battery (supplied). To turn open the clamp and position the saddle at the desired height on the light (and cycle through the modes), press the button and then close the clamp to lock the saddle into position.
- Page 11 Now that your bike is fully assembled, you should take the Riding the bike cont. time to check that all parts of the bike are correctly assem- bled, tightened, adjusted etc. and functioning properly so that Your bike features 7 speed Shimano index shifting gears your bike is safe to ride.
- Page 12 Charging the battery: Riding the Bike The battery leaves the factory with almost no charge. You First switch on the battery using the supplied key, sit on the must fully charge the battery before use—preferably over bike and then turn on the Control Module. night.
- Page 13 Controls and Indicators Charging the battery cont... The Sirocco 2 electric bike comes with a throttle control to Do not attempt to connect the charger to the bike when the allow you to vary the amount of assistance from the motor.
- Page 14 Essential battery care The Sirocco2 electric bike comes with a modern light weight high performance 36 volt lithium battery. If the bike is used very occasionally and for short trips, charge the battery two or three times a week. For longer trips, you should charge the battery before each trip.
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