Network Adaptor Q & A - Panasonic CS-HZ25UKE User Manual

Network Adaptor Q & A
Initial setting
"Panasonic Check if OS of the smartphone is compatible.
Comfort Cloud" app The APP is not guaranteed to work with all versions of Android OS.
cannot be installed
in smartphone.
Air conditioner and Ensure the router's LAN signal reaches the unit, the SSID is not
router cannot be hidden, the MAC address setup is enabled for the unit, the router's
connected. dual band signal is enabled for 2.4GHz connection.
There is a possibility that you are using a smartphone or wireless
router that is not supported or connection method is different.
Refer to the smartphone and router installation manual for detail.
Register additional Set the additional unit setting follow to the fi rst unit initial setup.
air conditioner It is recommended to name each of the registered air conditioner
to "Panasonic units for easy to distinguish.
Comfort Cloud"
app.
Register additional Download "Panasonic Comfort Cloud" app and create new Panasonic
user to control the ID.
Network Adaptor. Follow initial setting. Once the air conditioner is registered, input the
preset device password (set by fi rst user).
Approval from administrator (fi rst user) is required to complete the
registration.
For administrator approval, select the
Choose "Owner" and select "User List" to approve additional user.
Wireless connection
Wireless signal is There is a possibility of connection network is not stable. Check the
disconnected or signal strength by:-
interrupted. • Confi rm the air conditioner operation is stopped and press the
Wireless LAN
("1" is displayed)
• Press the button until "4" is displayed.
•
Press the
SET
•
After 5 seconds, the signal strength is shown on the indoor unit
Wireless LAN LED.
Strong: Blink 3 times with an interval
Moderate: Blink 2 times with an interval
Weak: Blink once with an interval
No signal: OFF
• It will stop automatically after 10 minutes. To stop immediately, press
the Wireless LAN
•
Suspicious Reset the air conditioner unit to manufacturing default condition by
unauthorized referring to "To transfer or dispose the air conditioner" method in the
access to the unit. next section. Complete by initial connection setup.
.
Menu
button for 5 seconds.
button and operation stops.
button.
Others
Replacement of
From "Panasonic Comfort Cloud" app, select
router.
and select "Change router settings".
Change of Ensure the smartphone compatability. Install "Panasonic Comfort
smartphone's Cloud" app and login using your Panasonic login ID and password.
model. Complete by initial connection setup.
Change of control Change the control board and then, use "Panasonic Comfort Cloud"
board of the indoor app to select
unit. shall be performed by authorized service dealer.
Change of Network Change the Network Adaptor/Wireless LAN module and then, use
Adaptor/Wireless "Panasonic Comfort Cloud" app to select
LAN module of and "Change router settings". This shall be performed by authorized
indoor unit. service dealer.
To transfer or Reset the air conditioner unit to manufacturing default condition.
•
dispose the air Confi rm the Wireless LAN LED of the indoor unit is ON/blinking and
conditioner. press the Wireless LAN
• Press the
• Press the
•
The Wireless LAN LED will light off. (Factory reset complete)
To unregistered the air conditioner unit from "Panasonic Comfort
Cloud" app, select the Menu and choose "Device list" to delete the set
unit.
19
. Choose "Owner"
Menu
Menu . Choose "Owner" and "Replace device". This
Menu . Choose "Owner"
button for 5 seconds. ("1" is displayed)
button until "5" is displayed.
button for 3 seconds and operation stops.
SET