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Owner's Guide
Thank you for purchasing your new Eureka vacuum!
Important instructions
For easy assembly, please take a few moments
to read this owner's guide.
If you have questions about your new vacuum,
please contact our customer service HELPLINE
at 1-800-282-2886.
We're here to help!
Eureka stands by our
Clean Promise seal.
Learn more at
www.eureka.com/cleanpromise
www.eureka.com
NEW500 series
Wet/Dry vacuum cleaner; household type
www.eureka.com
1

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Do you have a question about the NEW500 Series and is the answer not in the manual?

Questions and answers

Соломон
January 29, 2025

Не включается, не заряжается пылесос. М.б я его неправильно ставлю на зарядку, Пылесос стоит немного наклонен вперед

1 comments:
Mr. Anderson
February 10, 2025

Possible reasons why the Eureka NEW500 Series vacuum is not turning on or charging:

1) No Power – The vacuum may need to be recharged.
2) Blocked Suction Nozzle or Pipe – Clogs or debris in the suction nozzle or brushroll chamber may need to be cleared.
3) Filter is Clogged – The filter may need to be cleaned and dried before reinstalling.
4) Brushroll or Dirty Water Tank Not Properly Installed – Ensure all components are properly placed.
5) Overheating – If overheating occurs, unplug the vacuum, check for blockages, and wait at least 30 minutes before trying again.

If the vacuum still does not work, contact Eureka Customer Service at 1-800-282-2886.

This answer is automatically generated

Соломон
January 29, 2025

У меня проблема с EUREKA

2 comments:
Соломон
January 29, 2025

Не включается, не заряжается пылесос. М.б я его неправильно ставлю на зарядку, Пылесос стоит немного наклонен вперед

Mr. Anderson
February 10, 2025

Commonly reported issues with the Eureka NEW500 Series include:

- Damage or malfunctions due to improper or unreasonable use.
- Issues caused by failure to follow instructions for use or maintenance.
- Deterioration from excess moisture, corrosive atmospheres, extreme temperatures, or humidity.
- Problems due to power surges, improper voltage supply, or lightning.
- Damage from unauthorized alterations or attempted repairs by unauthorized persons.

These issues are not covered under the product warranty.

This answer is automatically generated

Summary of Contents for Eureka NEW500 Series

  • Page 1 NEW500 series Wet/Dry vacuum cleaner; household type Owner’s Guide Thank you for purchasing your new Eureka vacuum! Important instructions For easy assembly, please take a few moments to read this owner’s guide. If you have questions about your new vacuum, please contact our customer service HELPLINE at 1-800-282-2886.
  • Page 2: Table Of Contents

    To register your product visit www.eureka.com Carefully unpack and inspect your new Eureka vacuum cleaner for shipping damage. Each unit is tested and thoroughly inspected before shipping. For instructions regarding any shipping damage, call Eureka Customer Service HELPLINE 1-800-282-2886 immediately.
  • Page 3: Important Safeguards

    • Do not expose a battery pack or appliance to fire or outdoors, or dropped into water, call the Eureka excessive temperature. Exposure to fire or temperature Customer Service HELPLINE at 1-800-282-2886.
  • Page 4 Keep your work area well lit. Unplug electrical Contact local waste facility before discarding in trash. appliances before vacuuming them. • Always use Eureka cleaning solution in your machine, • Overcharging, short circuiting, reverse charging, other cleaning solutions may damage the machine and mutilating or incinerating the cells and the batteries void the warranty.
  • Page 5: What Comes In The Carton

    What Comes in the Carton Dirt detection indicator light Voice prompt Dirty water tank release button Brushroll cover release button Dirty water tank release handle Brushroll cover Brushroll Brushroll Accessory stand Screw Recharging/ Charging cord (for securing storage base handle, use screwdriver) www.eureka.com...
  • Page 6: How To Assemble Your Vacuum Cleaner

    To install the clean water tank, align it with the opening and press down vertically until it clicks into place. Use warm water and Eureka cleaning solution. Always use Eureka cleaning solution in your machine, other cleaning solutions may damage the machine and void the warranty.
  • Page 7: How To Clean Hard Floors

    Red represents the floor is dirty, and blue will stop running and enter into standby mode. represents the floor is clean. When the machine is used to clean heavily dirty floor, the initial color is red, and it will turn blue after cleaning. www.eureka.com...
  • Page 8: Using Self-Cleaning Function

    Note: Empty and rinse out the clean water tank and allowed to dry before reinstalling. Do not store machine with water and or cleaning solution in the tanks. Eureka Customer Service HELPLINE 1-800-282-2886...
  • Page 9: How To Clean The Brushroll And Cover

    Store the machine on its base in a dry, protected area. Ensure machine is not exposed to freezing temperatures or internal components could be damaged and warranty will be void. www.eureka.com...
  • Page 10: Problem Solving

    30 minutes before attempting to use the vacuum. 3) After the 30 minute period, plug the vacuum back in and turn on the switch. If the vacuum still does not work, call the Eureka Customer Service HELPLINE at 1-800-282-2886. The brushroll is entangled with debris,...
  • Page 11: The Eureka Limited Warranty

    Eureka authorized resellers. Eureka will, at its option, repair or replace a defective vacuum or vacuum Eureka will, at its option, repair or replace a defective Battery Module or part that is covered by this warranty. Repairs may be performed using new battery part that is covered by this warranty.
  • Page 12: How To Order Replacement Parts

    Accessory stand W1004 Bolt W1005 Cleaning solution W1006 machine comes with 250ml bottle of cleaning solution Recharging / W1007 storage base W1008 Adapter Clean water tank W1009 Dirt water tank W1010 Handle W1011 Filter top W1012 Eureka Customer Service HELPLINE 1-800-282-2886...
  • Page 13: Technical Parameter

    MC 2508A Adapter R ated Input AC 100V-240V~ 50Hz /60Hz 0.8A Adapter R ated O utput D C 25V = 800m A C harging Am bient Tem perature 0 C - 40 C ° ° Direct Current Symbol(Symbol IEC 60417-5031(2009-2)) www.eureka.com...

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