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Quick Install Guide
Last modified: 1/30/14
Copyright© 2014 Digital Accessories Corporation. All Rights Reserved.
Information in this document is subject to change without notice. The software may be used or copied only in accordance with the
terms of the EULA. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or any
means electronic or mechanical or photocopying and recording for any purpose other than the purchaser's personal use without the
written permission of Digital Accessories Corporation.
Digital Accessories Corporation (DAC)
Please note: DAC operates through authorized distribution dealers. If you are an end-user, please contact the local dealer who sold
you the product for technical support or future sales.
Pg. 1
visit us online @ www.dacsolution.com
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Table of Contents
Summary of Contents for DAC VS Recorder
- Page 1 Digital Accessories Corporation. Digital Accessories Corporation (DAC) Please note: DAC operates through authorized distribution dealers. If you are an end-user, please contact the local dealer who sold you the product for technical support or future sales. Pg. 1...
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Page 2: Getting Started
VS Recorder – Getting Started Getting Started How does the VS Recorder work specifically? Up to four telephone/DID lines plug into the external voice card, with a USB cable connecting to the desired host computer. The software is loaded and after a few, brief configuration settings are made, the user may begin dictating from any landline or mobile phone. -
Page 3: Installation
VS Recorder – Installation Installation Pre-Installer Steps: Windows Server 2008/Vista Step 1 If UAC (User Account Control) is on, you must disable it for VS Recorder to function properly. Go to Control Panel>Users Accounts Click Turn User Account Control on or Step 2... - Page 4 USB hub. If you must, please ensure it is a powered USB hub. Step 2 Insert the CD and select VS Recorder from the screen that appears. Note: If the setup does not automatically launch, go My Computer and double-click your CD drive.
- Page 5 VS Recorder – Installation Step 5 Enter the serial number. This is on the bottom of the voice card and is 7 numeric digits long. Click Install. Step 6 Near the end of the installation, a separate installer will open for the voice card drivers.
- Page 6 VS Recorder – Installation Step 8 Choose the destination location for the voice card driver application. Although you may choose any path, it is recommended that you keep the default of: C:\ShCti Click Next. Note: This path is only for the driver appli- cation, not VS Recorder.
- Page 7 Click OK and then on the following screen click Finish. You will go back to the VS Recorder installation screen. Once the installer is finished, click Close. Click OK to the confirmation prompts.
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Page 8: Hardware Installation
VS Recorder – Installation>Hardware - Hardware Installation Step 1. Plug your telephone line(s) into the appropriate jack on the voice card. Below is a picture of the back of a 2 port voice card. Note that Line 1 = Port 1, Line 2 = Port 2, etc. -
Page 9: What You Will Need
This works by running dedicated wires from VS Recorder to the telephony station. In addition, a junction box will be needed to interface between the station and the VS Recorder voice card. - What You Will Need... - Page 10 The Port jacks on the junction box, though, output two pair, carrying the current from both Station 1 & 2 (Port 1) or Station 3 & 4 (Port 2). However, the VS Recorder voice card only receives a single pair on each Line jack.
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Page 11: Troubleshooting
Possible Cause – Solution – If this is a 64-bit computer and you VS Recorder is a 32-bit application so you must install selected the 64-bit drivers to the 32-bit drivers for the USB voice card. To resolve install. -
Page 12: After Installation
Solution – The CVRS service If this is a 64-bit computer and you VS Recorder is a 32-bit application so you must install selected the 64-bit drivers to the 32-bit drivers for the USB voice card. To resolve will not start.