Faqs And Troubleshooting Guide - Estate EST-EFLDBIKE1 Instruction Manual

FAQs and Troubleshooting Guide

If you experience problems with your e-bike, check in the table below for
solutions to common problems. If the problem persists after checking the
suggested solutions, please contact our after sales support centre for advice.
Problems
When turned on, the
indicator light won't
turn on.
The motor won't
work, the display
won't turn on.
There is no electric
power to the bike.
The travelling
distance has been
reduced.
The indicator light
does not illuminate
when charging.
Other issues
AFTER SALES SUPPORT
1300 112 534
AUS
Possible cause
The battery is completely
discharged.
The electric cable which
connects the battery is
loose.
The fuse has burnt out.
Insufficient battery capacity. Charge the battery fully.
The battery is getting old
and needs replacement.
Braking frequently, riding
uphill or running against the
wind continuously.
The connecting cable is
becoming loose.
The fuse has burnt out.
The charger is damaged.
Problems with electrical
components.
Solution
Charge the battery.
Contact our after sales
support centre for a
service.
Contact our after sales
support centre for a
service.
Replace the battery. Spare
batteries are available for
purchase from our after
sales support centre.
Use more pedalling.
Insert the charging
connector firmly into the
socket.
Contact our after sales
support centre for a
service.
Replace the charger. Spare
chargers are available for
purchase from our after
sales support centre.
Contact our after sales
support centre for a
service.
MODEL: EST-EFLDBIKE1 PRODUCT CODE: 710356 08/2022
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