Advertisement
Descaling Procedure
Note: the full descaling procedure must be completed to turn
off the Descale light.
You will need: a large ceramic mug (14oz minimum), fresh
water, Keurig® Descaling Solution, and access to a sink.
Do not use a paper cup. Ensure that there is no beverage
pod in the K-Cup® pod holder. The descaling procedure takes
approximately 20 minutes.
STEP 1: Prepare the Brewer
Pour the entire bottle* of Keurig® Descale Solution into an
empty water reservoir.
Then, fill the empty bottle with water and pour into the
water reservoir.
Do not insert a K-Cup® pod.
Place a large mug on the drip tray.
STEP 2: Descale the Brewer
To activate Descale Mode, begin with the brewer plugged in
and powered off, then press and hold the 8oz and 12oz buttons
together for 3 seconds.
When flashing, press the 12oz button to start the descaling
process.
Once the brew is complete, pour the hot liquid into the sink.
Continue to brew until the ADD WATER light illuminates.
*If us ing a descale pouch, pour contents of pouch plus 24oz of water into tank.
Troubleshooting
Grounds in Your Coffee
Grounds may have gathered in the exit or entrance needles
and can be cleaned using a straightened paper clip or
similar tool.
• Clean the exit needle of the K-Cup® pod holder. Refer to the
Exit Needle care instructions.
• Clean the brewer entrance needle. Refer to the Entrance
Needle care instructions.
For optimal enjoyment and to limit grounds in your cup
during hot water brews or when transitioning from brewing
a coffee pod to a non-coffee pod (i.e. tea or cocoa), clean the
exit and entrance needle per the instructions provided and
perform 2 cleansing brews.
Brewer Will Not Brew
• The water level must be at the minimum line to brew. Add
an additional 2oz of water to the reservoir to ensure the
minimum fill level has been met, then press the size
button. Repeat until the brewer begins to dispense.
• Lift up and replace the reservoir to ensure a secure fit on
the base.
Brewing a Partial Cup
• Power the brewer off. Press and hold the 12oz button for
5 seconds until water starts dispensing. Then release and
STEP 3: Fresh Water Rinse
Empty the water reservoir, rinse the tank, and refill to the MAX
fill line with fresh water.
When flashing, press the 12oz button to start the
rinsing process.
Once the brew is complete, pour the hot liquid into the sink.
Continue to brew 12oz until the DESCALE notification turns
off.
The brewer has now exited Descale Mode and will be ready
for use!
NOTE: The cleaning action of Keurig® Descaling Solution may result in a "foam" dispensed
from the brewer. This is natural, as the solution is reacting with the scale inside. For a brewer
that is heavily scaled, the brewer may not fill properly after the descaler is added. If this
occurs, you may see only a small or no output dispensed, followed by the sound of air blowing
out. If this occurs:
• Turn off and unplug the brewer.
• If there is Keurig® Descaling Solution in the water reservoir, discard the contents, rinse
the water reservoir thoroughly and refill with water.
• Plug the brewer back in, power on, and repeat the Step 3 Fresh Water Rinse cycle.
The brewer should begin to function normally as the solution is rinsed out and the scale
is removed. If problem persists, allow brewer to sit unplugged for at least 30 minutes
before continuing with the rinse.
let the water purge. Discard the contents into the sink.
Press the power button to restart.
• The exit needle may be clogged. Refer to the Exit Needle
care instructions.
• Clean the K-Cup® Pod Holder, see K-Cup® Pod Holder care
instructions.
• The brewer may need to be descaled. If you have repeated
the descale procedure on your brewer two times and it is
still only brewing a partial cup, contact Customer Service.
Brewer Does Not Have Power or Shuts Off
• Make sure that the power button has been turned on.
• Plug brewer into its own outlet. If the electric circuit is
overloaded with other appliances, your brewer may not
function properly. The brewer should be operated on its
own circuit, separate from other appliances.
• For energy savings, the brewer automatically turns off
5 minutes after the last brew. Press the power button
to restart.
• If the brewer still doesn't have power, contact
Customer Service.
Advertisement
