Troubleshooting - Pacific Sun Alpha LED lamp 215W User Manual

7. Troubleshooting

Problems
Problem with
communication between
the device and PS Cloud
service
Solutions
1. Reboot your home Wi-Fi router (power OFF/ON)
and after that
reboot your PS device (power OFF/ON).
Wait a few minutes
interface functionality again.
2. If you have multiple Wi-Fi routers,
them has a unique
3. If you have multiple Wi-Fi routers, make sure you are
connecting to the closest one
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Lighting - LED, T5, Hybrid LED+T5
and check PS Cloud application
make sure each of
name.
with the strongest signal.