Maxview Roam X Installation & User's Instructions

Maxview Roam X Installation & User's Instructions

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MXL051
Installation & User Instructions
This manual provides information on how to control the Roam X Router using your
devices internet browser. Most of these functions can be completed easier and faster
using the Maxview Roam X App. See the Roam App instruction manual for more
information.
UK contact:
Helpline:
+44 (0)1553 811000
Email:
support@maxview.co.uk
Web:
www.maxview.co.uk
Maxview reserve the right to change specifications without prior notice
9111437 Iss 1
Maxview Roam X Powered by
Roam X
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Summary of Contents for Maxview Roam X

  • Page 1 MXL051 Installation & User Instructions This manual provides information on how to control the Roam X Router using your devices internet browser. Most of these functions can be completed easier and faster using the Maxview Roam X App. See the Roam App instruction manual for more information.
  • Page 2: Table Of Contents

    Introduction Thank you for purchasing this product, should you have any difficulty using your Roam X Mobile 3G/4G Wi-Fi System please contact our friendly Customer Helpline on +44 (0)1553 811000 or email support@maxview.co.uk. Contents Record your Purchase Router - Changing the Primary Internet Source...
  • Page 3: Product Contents

    - File/Emery Paper Choosing a Service Provider To use the Maxview Roam X, you will need a suitable data SIM card (sold separately) The Maxview Roam X is unlocked, so you can use any service provider. The best package will depend on many factors such as data usage, budget, location of travel and usage habits, however pre-paid data plans are usually more cost effective.
  • Page 4: Accessories

    Mounting Accessories - Sold separately Roam Bracket Fixing Kit - For roof mounting Weatherproof Socket with SMA Connectors The raiser bracket allows you the flexibility to The Weatherproof Socket provides an external entry mount your antenna anywhere on your roof and point into the side of any vehicle.
  • Page 5: Installation Instructions

    Installation Instructions...
  • Page 6: Positioning Your Roam X

    In some installations you may find that you This means, once you have a suitable location for the need to install your Roam X on an incline. router inside the vehicle, you must also ensure there is a suitable space on the roof to position the antenna This is useful for an Elevated Roof (Pop Top) in close proximity to the router.
  • Page 7: Fitting The Antenna

    Fitting the Antenna These instructions are for the standard through-the-roof installation as supplied. Once you have a suitable position for the antenna, At the marked centre position, drill a 2.5mm pilot cut out the supplied template. Use to mark the 25mm hole through the roof.
  • Page 8 Front of vehicle Clean the surface where the antenna will be Pass the cables through the hole and remove the installed, ensuring it is free from debris and grease. self-adhesive backing from the 3M seal. Pass the cables through the roof and position the antenna with the embossed arrow facing the front of the vehicle and the outside edge of the antenna aligning with the marks added earlier.
  • Page 9: Inserting Sim Card

    Inserting Sim Card Remove the supplied pin located at the bottom of Use this pin to firmly press on SIM eject button. the router. This is located next to the SIM slot. It is not necessary to apply force to the SIM tray itself. This may damage the router.
  • Page 10: Router Installation

    The optimum positioning for the WiFi antennas on the The router can be removed from the bracket at any Roam X Router is pointing directly upwards. However, time to change the SIM card as required. the unit can be fitted with the antenna at a 45° or 90°...
  • Page 11 Router Getting Connected and Basic Functions...
  • Page 12: Get To Know Your Router

    Get to know your Router Mobile signal strength Mobile network Front View indication LEDs type LEDs WAN type LEDs Holders SIM needle Power Socket LAN Ethernet Wan Ethernet Power Reset Button Ports Port Back View Mobile AUX Mobile MAIN GNSS Attenna Antenna Connection Antenna Connection Connector...
  • Page 13: Getting Online

    Getting Online Now your Roam X is installed and you have inserted the SIM card, it’s time to get connected. To do this, you will need to be using a device which can connect to a Wi-Fi network such as a smart phone, Smart TV, tablet or laptop.
  • Page 14 Roam X Router. That’s it! You are now connected to the secure Wi-Fi hotspot of your Roam X Router. The Wi-Fi network name and password will remain the same as those listed on the back of the router.
  • Page 15: Factory Reset

    When the ethernet is in use other devices can still connect to the router using Wi-Fi. Factory Reset At any time, the Roam X Router can be reset to its factory settings using the reset button on the side of the router. This will restore all settings on the router, including: •...
  • Page 16 Did you know? The functions in this section can be completed easier and faster using the Maxview Roam X App. See the Roam X App instruction manual for more information.
  • Page 17: Connecting To The Web User Interface

    Advanced Functions and Changing Router Settings All of the settings and functionality of the Roam X Router are changed using the Web User Interface. This can be accessed using a browser when your device is connected to the Roam Wi-Fi network. The Roam X Router is very powerful and there are many settings in here which can be adjusted to suit your requirements.
  • Page 18 When accessing the Web User Interface for the first time, you will be offered the chance to use the Set Up Wizard. This can be used to set up the router’s most relevant parameters, such as changing the hotspot username and password. Competent users can navigate through other settings, however we recommend skipping the Set Up Wizard as it is not strictly necessary to change any of these settings.
  • Page 19: Logging Out Of The Web User Interface

    Web User Interface. Select ‘Log Out’ in the top right hand corner and Once you have logged out you can now close the confirm you wish to log out. web browser tab and continue to use the Roam X.
  • Page 20 Router Changing the Primary Internet Source from 3G/4G to Wi-Fi Did you know? The functions in this section can be completed easier and faster using the Maxview Roam X App. See the Roam X App instruction manual for more information.
  • Page 21 This can be done using a separate device with Wi-Fi connectivity, such as a mobile phone, laptop or tablet. It is easier and faster to switch between 3G/4G and Wi-Fi using the Maxview Roam X App. See the Roam X App instruction manual for more information.
  • Page 22 Next the wireless connection you wish to connect to click ‘Join Network” Enter the password for the network and network name if you choose to do so. Then click ‘Submit’ Hit the enable button to turn on.
  • Page 23 Your router will now connect to your chosen wifi network. However the connection your router uses for to connect to the internet will depend on your WAN configuration setting, To change connection priority drag and drop each connection in the order desired. Then save and apply.
  • Page 24: Changing The Routers Lan Ip Address

    Changing the Routers LAN IP Address In some cases, the LAN IP Address of the Roam X Router will be the same as the source Wi-Fi IP address. If this is the case, using Wi-Fi as the internet source will not work.
  • Page 25 Router Other Functions Did you know? The functions in this section can be completed easier and faster using the Maxview Roam X App. See the Roam X App instruction manual for more information.
  • Page 26: Managing And Removing Wi-Fi Connections

    Managing and Removing Wi-Fi Connections Navigate to ‘Network’ and then ‘Wireless’. From here, you can then view and manage the most recent Wi-Fi connection listed under the Wireless Station Mode heading. This includes updating the password or removing it completely if it is no longer uses The Router will store the details of the most recently used Wi-Fi connection only.
  • Page 27 You will then see a list of the Wireless Access Points (hotspots) the router is creating. As standard, this will be for 2.4GHz and one for 5GHz. Select ‘pencil icon’ on the RUT240_XXXX access point. You will now be transferred to the ‘Interface Configuration’ tab under the ‘General Set Up’ tab. In the ESSID box, input a new name (ESSID) for your router.
  • Page 28: Entering Sim Pin

    When the changes are complete, you will see You can now navigate to your device’s Wi-Fi a web browser error page and your device will no settings and view available Wi-Fi networks. The Roam longer be connected to the router. Because the Wi-Fi router hotspot will be displayed as your chosen name.
  • Page 29 To bring you the Roam X Router, we have partnered with Teltonika. Teltonika have a vast amount of information available for all function of the router and Web UI on their Wiki Support Site. This can be accessed at: https://wiki.teltonika.lt/view/RUT240...
  • Page 30: Router Firmware Update

    Router Firmware Update From time to time, new firmware will be available to download onto the Router X. It is not essential that the latest firmware is on the router, however we recommend keeping firmware up to date to ensure you have access to new feature releases and the latest security updates.
  • Page 31: Additional Information

    Whether the Roam is in warranty or not and whether the cause for removal is our fault or not, we are not responsible for the safe removal of the Roam X antenna. Will not be held responsible or liable for any damage done to the Roam or other property whilst removing the antenna, regardless of the reason for removal.
  • Page 32: Maintenance

    Only Maxview will perform guarantee evaluations and repairs. If it is determined that the unit needs to be returned to Maxview, the customer must return requested parts to: Customer Services, Maxview Ltd, Garage Lane, Setchey, King’s Lynn, Norfolk, PE33 0AT, England.
  • Page 33: Troubleshooting & Faq's

    4. I am connected to the Roam X with a good Wi-Fi signal but nothing is loading? If you are near to the Roam X Router, it is likely that you will have a strong Wi-Fi connection to the router.
  • Page 34 Yes, when the Roam X is using 3G/4G as the connection source (rather than Wi-Fi), the Roam X will work when you are in motion. 11. Why do I lose connection to my Roam X when I move in or out of range of the Wi-Fi source my Roam X is using? The Roam X will automatically detect and connect to the Wi-Fi source you have set up in the Web User Interface.
  • Page 35 17. What are the lights on the side of the Roam X Router telling me? Basic use and diagnosis using the LED’s has been outlined below. Visit wiki.teltonika-networks.com/view/RUTX11_LEDs for a full list of the LED configurations and what these mean.
  • Page 36: Specifications

    It is available to download from the Android Google Play and Apple App Stores. The Roam X App is designed to simplify some of the key functions of the Maxview Roam X including set up, changing the Roam X hotspot Wi-Fi name/password as well as switching between 3G/4G and Wi-Fi source.

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