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MXL056
Installation & User Instructions
This manual provides information on how to control the Roam Router using your devices
internet browser. Most of these functions can be completed easier and faster using the
Maxview Roam App. See the Roam App instruction manual for more information.
UK contact:
Helpline:
+44 (0)1553 811000
Email:
support@maxview.co.uk
Web:
www.maxview.co.uk
Maxview reserve the right to change specifications without prior notice
9111441 Iss 3
Maxview Roam Powered by
Roam Campervan
Maxview Address:
Maxview Ltd, Garage Lane, Setchey, King's Lynn, Norfolk. PE33 0AT. UK
We have partnered up with one of the largest
suppliers of Wi-Fi products worldwide.
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Table of Contents
Related Manuals for Maxview Roam Campervan
Summary of Contents for Maxview Roam Campervan
- Page 1 This manual provides information on how to control the Roam Router using your devices internet browser. Most of these functions can be completed easier and faster using the Maxview Roam App. See the Roam App instruction manual for more information. UK contact:...
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Page 2: Table Of Contents
Introduction Thank you for purchasing this product, should you have any difficulty using your Roam Campervan Mobile 3G/4G Wi-Fi System please contact our friendly Customer Helpline on +44 (0)1553 811000 or email support@maxview.co.uk. Contents Router - Changing the Primary Internet Source... -
Page 3: Product Contents
For fitting option - See page 7 Choosing a Service Provider To use the Maxview Roam Campervan, you will need a suitable data SIM card (sold separately) The Maxview Roam is unlocked, so you can use any service provider. The best package will depend on many factors such as data usage, budget, location of travel and... -
Page 4: Accessories
Accessories Sold separately Weatherproof Socket with SMA Connectors Roam Extension Cables The Weatherproof Socket provides an external entry Extension cables can be purchased point into the side of any vehicle. Available with 2 separately to allow a flexible SMA connections, making it ideal when using the mounting position to the router. -
Page 5: Installation Instructions
Installation Instructions... -
Page 6: Positioning Your Roam
Positioning your Roam Campervan Distance between Router and Antenna For best performance, we recommend mounting the router in close proximity to the roof mounted antenna. For best performance, do not use extension cables that are no longer than neccessary. Roof Antenna Position We recommend leaving 30cm gap from obstacles around the antenna to avoid interference issues and mounting on a horizontal flat roof. -
Page 7: Fitting The Antenna
Fitting the Antenna These instructions are for the standard through-the-roof installation as supplied. Front of vehicle Once you have a suitable position for the antenna, At the marked centre position, drill a 2.5mm pilot cut out the supplied template. Use to mark the 25mm hole through the roof. - Page 8 Clean the surface where the antenna will be Pass the cables through the hole and remove the installed, ensuring it is free from debris and grease. self-adhesive backing from the 3M seal. Pass the cables through the roof and position the antenna making sure it’s facing the front of the vehicle - Please reference Picture 7 below.
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Page 9: Inserting Sim Card
Inserting Sim Card Use pin to firmly press on SIM eject button. This is located next to the SIM slot. It is not necessary to apply force to the SIM tray itself. This may damage the router. Standard Micro Nano ✓... -
Page 10: Router Installation
Mount the router mounting bracket to the surface using the 2 x No.6 Screws provided. Note: Make sure the ‘Maxview Logo’ is Join the Antenna’s Coaxial Cables to the 2m Extension Cable. Then attach the joined cables to the horizontal and in the correct orientation. - Page 11 Router Getting Connected and Basic Functions...
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Page 12: Get To Know Your Router
Get to know your Router Mobile network type LEDs Left View Mobile signal strength indication LEDs Ethernet Power Socket Ports Power LED LAN LED WAN LED SIM Holder Right View Reset Button Roam Antenna Wi-Fi Antenna Roam Antenna Connector 2 Connector Connector 1 Credential Router Sticker (Located on the reverse of the router). -
Page 13: Getting Online
Getting Online Now your Roam is installed and you have inserted the SIM card, it’s time to get connected. To do this, you will need to be using a device which can connect to a Wi-Fi network such as a smart phone, Smart TV, tablet or laptop. - Page 14 Option B: QR Code If your device is able to read QR codes (Android 9 or newer and IOS 11 or newer), simply point your device camera at the QR code on the back on the router. When prompted, select ‘join’. Your device will automatically connect to the Roam router.
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Page 15: Factory Reset
Connecting to a device using an Ethernet Cable If your device does not support Wi-Fi or you would like to maximise the reliability of your connection, you can access the Roam internet connection by connecting the Ethernet Cable between the LAN ports on the router and your device. - Page 16 Did you know? The functions in this section can be completed easier and faster using the Maxview Roam App. See the Roam App instruction manual for more information.
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Page 17: Connecting To The Web User Interface
Advanced Functions and Changing Router Settings All of the settings and functionality of the Roam router are changed using the Web User Interface. This can be accessed using a browser when your device is connected to the Roam Wi-Fi network. The Roam router is very powerful and there are many settings in here which can be adjusted to suit your requirements. - Page 18 When accessing the Web User Interface for the first time, you will be offered the chance to use the Set Up Wizard. This can be used to set up the router’s most relevant parameters, such as changing the hotspot username and password. Competent users can navigate through other settings, however we recommend skipping the Set Up Wizard as it is not strictly necessary to change any of these settings.
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Page 19: Logging Out Of The Web User Interface
Logging out of the Web User Interface Once you have finished using the Web User Interface, you should log out. We recommend doing this every time you have finished using the Web User Interface. Select ‘Log Out’ in the top right hand corner and Once you have logged out you can now close the confirm you wish to log out. - Page 20 Router Changing the Primary Internet Source from 3G/4G to Wi-Fi Did you know? The functions in this section can be completed easier and faster using the Maxview Roam App. See the Roam App instruction manual for more information.
- Page 21 This can be done using a separate device with Wi-Fi connectivity, such as a mobile phone, laptop or tablet. It is easier and faster to switch between 3G/4G and Wi-Fi using the Maxview Roam App. See the Roam App instruction manual for more information.
- Page 22 Next the wireless connection you wish to connect to click ‘Join Network” Enter the password for the network and network name if you choose to do so. Then click ‘Submit’ Hit the enable button to turn on.
- Page 23 Your router will now connect to your chosen wifi network. However the connection your router uses for to connect to the internet will depend on your WAN configuration setting, To change connection priority drag and drop each connection in the order desired. Then save and apply.
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Page 24: Changing The Routers Lan Ip Address
Changing the Routers LAN IP Address In some cases, the LAN IP Address of the Roam Router will be the same as the source Wi-Fi IP address. If this is the case, using Wi-Fi as the internet source will not work. To fix this, we must change the LAN IP Address of the Roam Router. - Page 25 Router Other Functions Did you know? The functions in this section can be completed easier and faster using the Maxview Roam App. See the Roam App instruction manual for more information.
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Page 26: Managing And Removing Wi-Fi Connections
Managing and Removing Wi-Fi Connections Navigate to ‘Network’ and then ‘Wireless’. From here, you can then view and manage the most recent Wi-Fi connection listed under the Wireless Station Mode heading. This includes updating the password or removing it completely if it is no longer uses The Router will store the details of the most recently used Wi-Fi connection only. - Page 27 You will then see a list of the Wireless Access Points (hotspots) the router is creating. As standard, this will be for 2.4GHz and one for 5GHz. Select ‘pencil icon’ on the relevant access point. You will now be transferred to the ‘Interface Configuration’ tab under the ‘General Set Up’ tab. In the ESSID box, input a new name (ESSID) for your router.
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Page 28: Entering Sim Pin
When the changes are complete, you will see You can now navigate to your device’s Wi-Fi a web browser error page and your device will no settings and view available Wi-Fi networks. The Roam longer be connected to the router. Because the Wi-Fi router hotspot will be displayed as your chosen name. - Page 29 Controlling Data Usage This function can be used to sync your SIM card’s data allowance with the router. This configuration will not reset when the router is turned off so can be used to monitor usage and to understand when you are nearing your maximum allowance.
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Page 30: Router Firmware Update
Router Firmware Update From time to time, new firmware will be available to download onto the Router. It is not essential that the lat- est firmware is on the router, however we recommend keeping firmware up to date to ensure you have access to new feature releases and the latest security updates. -
Page 31: Additional Information
Terms and conditions In no event shall Maxview be liable for any indirect, incidental or consequential damages from the sale or use of the product. This disclaimer applies both during and after terms of the guarantee. This does not affect your statutory rights. -
Page 32: Maintenance
Maintenance The Roam has been designed to be maintenance and trouble free. For optimum signal strength, keep the cover clean from dirt, bugs, and other debris. Periodic washing of the top cover with mild soap and water is recommended. 1. Do not remove the cover of the antenna as it will void the limited guarantee. 2. - Page 33 That said, as the 5G network continues to expand, 5G may well benefit customers in years to come. To ensure customers are futureproofed for when 5G technology does provide a benefit, Maxview have therefore integrated 5G capabilities into the Roam antenna as standard. Please note, the Roam router is a 3G/4G router and does not receive 5G.
- Page 34 ‘weak security’ message. In reality, this protocol remains secure and is the standard used by most routers in the marketplace today. The newer gold standard protocol is WPA3. Maxview are working with Teltonika to ensure this protocol is introduced when available.
- Page 35 It is available to download from the Android Google Play and Apple App Stores. The Roam App is designed to simplify some of the key functions of the Maxview Roam including set up, changing the Roam hotspot Wi-Fi name/password as well as switching between 3G/4G and Wi-Fi source.
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Page 36: Year Guarantee
A guarantee authorisation must be obtained from Maxview prior to work commencing. c) Maxview is responsible for the cost of a replacement part if the original part is determined to be defective under the terms of the guarantee. -
Page 37: Notes
Notes... -
Page 40: Specifications
Great Britain. SIMPLIFIED EU DECLARATION OF CONFORMITY Hereby, Maxview Ltd. declares that the radio equipment described with this document is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address:...