Service Center; After-Sales Service - Gree GMV-ND100L/A-T Owner's Manual

Multi VRF Floor Standing Indoor Unit
Malfunction Phenomena
The cooling (heating)
effect of the air conditioner
was not good.
The wireless remote
controller cannot work.

10.1 Service Center

When the following phenomena appeared, please stop operating
immediately, cut off the main power supply of the unit and then contact the service
center of the air conditioner.
(1) Harsh sound heard when running.
(2) The fuse or protector opened frequently.
(3) Substance or water pulled in the unit involuntarily.
(4) Water leakage in room.
(5) Power cord overheated.
(6) Abnormal odor is given out when running.

10.2 After-sales Service

When quality or other problems arise upon the purchased air conditioner,
please contact the local service center.
Malfunction Analyzing
Is the temperature set properly ?
Is the inlet, outlet vent of the outdoor unit blocked ?
Is the air filter too dirty to cause blockage ?
Are windows and doors closed ? Is the air speed too
low ?
Is there other heat source in the room ?
In the event that the battery is replaced but the
wireless remote control still malfunctions, then open
the back cover and press.
"ACL" button to make it normal.
When the air conditioner is under abnormal
interference or its functions are changed too
frequently, then the wireless remote controller would
works improperly. At this time, it is available to
resume the normal operation through de-energizing
and then energizing the wireless controller again.
Is the controller within the receiving area? or is there
blockage? Check if the voltages of batteries in the
wireless remote controller are sufficient; Otherwise
change the batteries.
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